TECHNICAL OFFICER – LITERACY AND CAPACITY BUILDING - ZANZIBAR

POSITION: TECHNICAL OFFICER – LITERACY AND CAPACITY BUILDING - ZANZIBAR

Organizational Context:

CARE is a leading humanitarian organization dedicated to fighting poverty and social injustice with a special emphasis on women and girls.  CARE Tanzania is part of CARE International, whose vision is to seek a world of hope, tolerance, and social justice, where poverty has been overcome and people live in dignity and security.  CARE International is a global force and a partner of choice within a worldwide movement dedicated to ending poverty.  We are known everywhere for our unshakable commitment to the dignity of people.  CARE Tanzania and partners contribute to the empowerment of the most marginalized and vulnerable rural women and girls to exercise their rights.

Job Summary

The Link UP project’s ultimate goal is to build replicable models for financial inclusion by providing opportunities for VSLA members to access formal financial services via linkages to financial service providers through the introduction and expansion of technology-enabled financial services. During the implementation phase the Link UP project in Tanzania will reach 250,000 VSLA members for group linkages and close to 70,000 members for individual linkages. As groups mature, many seek the security of a bank account to hold their growing savings, or are in need of larger loans than the group can provide. The linkage activities will start with secure savings accounts as almost all groups express the desire to have a safer place to store their funds. CARE Tanzania is seeking for a Technical Officer who will be responsible in maintaining high quality work in building and maintaining the capacities of VSL, POs, Franchisees and other partners in financial management, linkage and application of mobile technology under this programme.

The purpose of the Technical Officer - Financial Literacy and Capacity Building position is to effectively introduce, implement and take the lead on the financial literacy/linkage training – revamping the materials, doing some quality checks, etc. He/she participates in the development of curriculums and processes to ensure they are of high quality, tailored to the demands of VSLA clients and that they lead to the desired impact.  He/she will work closely with the Program Coordinator and the Technical Officer – Linkage on the program’s technical design, planning, budget preparation, reporting and learning. S/he is expected to maintain effective working relationships with other staff working with other CARE program initiatives and impact groups, key government partners and NGOs working in the same geographic areas.  In support of the CARE Tanzania program shift, he/she participates in the testing and adaptation of the program’s theory of change.

Key Responsibilities and Tasks

Job Responsibility #1:  Adapting the financial literacy trainings and the Selection Planning and Management (SPM) methodology

35% of time

·         Maintain thorough understanding of the technical aspects of the financial trainings methodology.

·         In consultation with Program Coordinator, advise and adjust, if required, the methodology to fit the particular operational context while ensuring high technical quality.

Job Responsibility # 2: Facilitating training and understanding of Financial Management and Mobile technology                                                                                                                                                    30% of the time

·         Oversee the financial literacy trainings of matured  groups before linkage

·         Facilitate the trainings related to financial literacy, their translations and adaption for the program

·         Facilitate proper trainings of the groups in the application of mobile technology to be able to push money to financial institutions

·         Support Franchisees and Village Agents in training groups on Financial Management, and Mobile Technology

·         Conduct informal checks to identify the gaps in implementing of the trainings by Franchisees and Village Agents to ensure quality

·         Plan for and implement training to fill the identified gaps in the implementation processes by Franchisees and Village Agents

Job Responsibility # 3: Learning, Monitoring and Reporting                                                                     20% of the time

·         Facilitate various learning activities in the operational area and document the results of the studies.

·         Support the Franchisees and Village Agents to monitor the performance of trainings on the ground and feedback to the Program management.

·         Ensure collection of monthly data by the Franchisees and Village Agents from the field and submission to the M,E&L Manager for consolidation in the MIS

·         Prepare all training implementation reports according to Program agreed formats and submit to the M,E&L Manager for compilation and submission on timely basis.

·         Participate in developing a monitoring and evaluation plan according to the indicators identified in the Linkage program document

·         Facilitate reflective learning forums (meetings, workshops, etc) with Franchisees and Village Agents

·         Support the implementation of forward accountability mechanisms to monitor and assess program quality with the Franchisees and Village Agents

Job Responsibility # 4: Promote Gender Equality (including)                                                                           All the time

·         Practice a behaviour that is consistent with CARE’s core values and promotion of gender and diversity goals.

·         Plays a leadership role in identifying and implementing initiatives that enhance CARE’s commitment to gender and diversity.

Job Responsibility # 5: Other Duties as assigned (including)                                                                              10%of time

·         Implement and ensure staff safety and security procedures are followed and provide guidance to staff as required.

·         When applicable, participate in emergency response and recovery efforts in the event of an emergency in his/her program area

·         Perform other duties as assigned by supervisor.

The job incumbent needs to have high personal integrity and is required to take a high level of personal responsibility for their own work and that of the staff under his/her control. He/she must have sound judgement under pressure, be able to think laterally and creatively and have the intellectual capacity and strength of character to take and implement important, complex and difficult decisions.

Qualifications (Know-How)

Education/ Experience and Technical Skills

Required

·         Bachelors degree in related field of the program initiative being assigned, or equivalent education and working experience (content)

·         Experience in Teaching

·         At least 4 years experience in related development field, out of which at least one year of supervisory responsibility.

·         Experienced in VSL Methodology and SPM

·         Demonstrated strategic planning skills, organizational and management skills.

·         Strong team-building and team-work qualities.

·         Demonstrated ability in financial management

·         Facilitation skills and capacity building skills particularly applied in community based settings

·         A quick analytical mind with the ability to think critically and creatively to resolve problems

·         Conversant  in MS office Word and Excel

·         Firm belief in teamwork, gender equality, sensitivity to HIV/AIDS and participatory approach and sustainable development.

Desired

·         Post Graduate degree / Masters in relevant field

·         Experienced in VSL Methodology and training of local communities

·         Fundraising and facilitation skills

·         M & E skills with experience in monitoring and measuring impact

·         Partnerships building skills

Competencies

·         Excellence: Sets high standards of performance for self and/or others; successfully completes assignments; sets standards of excellence rather than having standards imposed; ensures interactions and transactions are ethical and convey integrity.

·         Integrity: Maintains social, ethical, and organizational norms; firmly adheres to codes of conduct and ethical principles inherent to CARE.

·         Respect: Behaves in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.

·         Diversity: Promotes, values and respects each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creates and maintains a work environment that promotes diversity.

·         Communicating with Impact: Diplomatically, logically and clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the recipient / audience and helps them understand and retain their message.

·         Managing Performance: Establishes a culture which encourages CARE Tanzania employees and their units to take responsibility for achievement of high-level organizational performance by constant improvement in business processes, skills, behaviors and contributions; working with managers to set ‘smart’ objectives consisting of clear milestones; Identify development needs; Providing constructive and continuous feedback by managers.

·         Facilitating Change: Supports and manages the change process at CARE-Tanzania by developing a culture affirmative of change; encouraging others to seek and act upon opportunities for different and innovative approaches to addressing problems and opportunities; critically analyzing evolving and fluid situations; facilitating the implementation and acceptance of change within the workplace; actively engaging with resistance to change.

·         Strengthening Partnership: Identifying and utilizing opportunities within and outside of CARE Tanzania to develop effective strategic relationships between one’s area and other areas/departments/units or external organizations to achieve CARE’s objectives.

·         Coaching: Sets challenging performance expectations while clearly communicating confidence in the individual's ability to excel; addresses performance gaps; rewards and celebrates accomplishments.

·         Management Excellence: Makes the connection between values and performance. Influences the performance of others, and ultimately, the performance of the organization. Sets direction, coaches & develops, promotes staff wellness & safety, practices & promotes compliance, models gender equity & diversity, communicates effectively.

·         Building Commitment: Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one’s own behavior to accommodate tasks, situations, and individuals involved.

·         Initiating Action: Takes prompt action to accomplish objectives; takes decisive action to achieve goals in times of uncertainty or in fluid contexts; is proactive.

  

Our diversity is our strength; we encourage people from all backgrounds and experiences, particularly women, to apply

MODE OF APPLICATION: Apply through hrm@co.care.org to Country Director by 07 October 2014 with a motivation letter, a detailed Curriculum Vitae and 3 Referees.