Project Delivery Manager (ICSE)

Job Title: Project Delivery Manager (ICSE)

Responsible to: Country Operations Manager

Grade salary range: Package will be discussed at interview and depends on experience

Contract: 10 months (with possible extension)

Location: Raleigh Tanzania office, Morogoro
with travel to project partners and placement sites in Tanzania


Introduction
Raleigh International is a sustainable development charity. We harness the passion and energy of young people to effect positive change in sustainable development. Our programmes focus on providing access to safe water and sanitation, protecting vulnerable environments and building resilient communities.

Our work is delivered through young people and is a collaboration between local communities, partners and volunteers from a wide range of backgrounds, nationalities and life stages. We operate in partnership with communities, non-governmental organisations (NGOs) and governments in Borneo, Costa Rica, Nicaragua, India and Tanzania. Since our foundation as a charity in 1984, Raleigh volunteers have become a global community of more than 36,000 people committed to building a sustainable future.

Overall Purpose of the Role
The Project Delivery Manager is part of the country staff team who are responsible for representing and delivering Raleigh International’s interests in country. Raleigh’s aim is to develop a number of long-term country programmes that deliver sustainable development through young people.

The role of Project Delivery Manager is to assist the Country Operations Manager (COM) to deliver the International Citizen Service programme in country. They will assist the COM to deliver the day to day coordination and management of the programme including safety, logistics, transport, training, and routine management of volunteer staff and participants.

Principal Accountabilities and Responsibilities

Programmes
• Work within a team of staff and volunteers to deliver all country strategy programmes,
focusing on the ICSE Programme, within the spirit of Raleigh’s mission, vision, ethos and
values maximising the development opportunities and experience for all volunteer staff
and participants.
• Assist with operational project planning, reporting and management under the guidance
of the COM.
• Responsible for maintenance of day to day delivery relationships with partner NGOs and
other stakeholders to ensure the operational delivery of projects and individual team
placement.
• Support the recruitment, selection and pre and post training for the National Volunteers
so they have an equitable contribution and outcomes to the International Volunteers.
• Responsible for the management and support volunteer staff and participants in
development of team plans and reporting against them for the ICSE programme.
• Contribute to planning and delivery of other organisational activities and events when
applicable in support of the organisations aims.

Monitoring and Evaluation
• Ensure quality monitoring and evaluation of a defined programme portfolio in
coordination with Management and Head Office M&E Lead.
• Liaise between the Head Office and Raleigh local country team to ensure that team
members are familiar with procedures and the compliant mechanism with agreed
approaches.
• Ensure quality reporting against donor specific requirements or Raleigh strategic goals

Safety
• Responsbile for ensuring that safety standards are maintained and Raleigh’s safety
culture is communicated effectively to all staff, volunteer staff and participants in line with
organisational policy.
• Responsible for ensuring that optimum back-up is planned and provided for evacuation
and medical support to project sites in line with policy and best practice.
• Responsible for ensuring the quality of all safety systems, with emphasis on project level
risk assessments and casualty evacuation plans in line with policy.
• Crisis Management - assist with the coordination and day to day management of the plan
and response to incidents.
• Duty Manager – form part of a rotating team responsible for the out of hours duty call
system.

Volunteer Management
• Manage the training, management and support of the ICSE volunteer staff and
participants so that they can achieve Raleigh’s development aims. This will include skills
building, team-building, briefing, providing advice and guidance, and giving practical and
moral support and supervision.
• Provide on site support to all volunteers to ensure effective, timely and optimum delivery
of the ICSE project.

Operations
• Contribute to and ensure effective, timely and efficient communications with Head Office.
• Help manage day to day communications with project sites and volunteer teams.
• Assist with the quality assurance of all administration and record keeping.
• Assist with daily management of field base activities.
• Supervise and control the maintenance of Raleigh’s resources and equipment.
• Assist with transport arrangements for ICSE groups..

Person Specification (Skills and Experience)

Essential
• Previous Raleigh or ICS experience as a senior volunteer position ie Team Leader.
• Previous Project Management experience.
• Strong people management skills and experience of training and facilitating groups of
between 40 and 120 staff/volunteers.
• Excellent IT literacy (Microsoft Office suite and databases).
• Excellent planning and organisational skills with the ability to prioritise and organise a
heavy workload, work autonomously on own initiative both reactively and pro-actively.
• Experience of working with and motivating youth volunteers from different backgrounds,
nationalities and ages.
• People focused with excellent communication and diplomatic skills, with the ability to lead
by example, demand excellence and adapt their leadership style to the situation.
• Have high levels of integrity and sound judgement.
• Be a strong and flexible team player.
• The ability to deal with conflict and overcome challenges.
• Language – fluent in oral and written English.
• Excellent interpersonal and communication skills; both written and verbal.
• Ability to work collaboratively with volunteers and peers and under the direction of the
COM.

Desirable
• Strong project planning skills and a proven track record of project delivery.
• Previous experience of working on a project needing compliance with the donor and
other consortium members.
• A good understanding and experience of international development, environmental and
sustainable development issues and the ability to enthuse others on the issues and
contribute to strategic planning.
• Experience of budget management.
• Experience of working long hours required to achieve the aims and objectives of the role.

Other Information

Values and Behaviours
Raleigh International’s core values are Courage, Discovery, Drive, Impact and Integrity. Our staff are expected to be passionate about, and proud of their roles. Team working is fundamental to our approach, by assisting others and taking on additional responsibilities and tasks if necessary.

We are results driven, committed and self-motivated to achieving targets, embracing accountability for our own actions.

Safeguarding and Vulnerable Adults
Raleigh International is committed to ensuring the health, safety, welfare and development of all young people with whom it works regardless of gender, age, stage of development, disability, sexual orientation, religion, culture or ethnicity. All participants who take part in activities organised by us should enjoy taking part in these without fear of harm. We guide all staff and volunteers to show respect for and understanding of young people’s rights and their safety and welfare and by so doing, conduct themselves in a way that reflects our principles.

Anti-Corruption Policy
It is Raleigh International’s policy to conduct organisation business honestly, and without the use of corrupt practices or acts of bribery to obtain or receive an unfair advantage.

Raleigh is committed to ensuring adherence to the highest legal and ethical standards of organisation conduct. This must be reflected in every aspect of the way in which we operate. We must conduct all our dealings with integrity. Bribery and corruption harms the societies in which these acts are committed and prevents economic growth and development.
Any breach of Raleigh’s policy will be regarded as a serious matter and will be dealt with under our disciplinary procedure. In serious cases, it may be treated as gross misconduct leading to summary dismissal.

APPLICATION INSTRUCTIONS:

To apply please email your CV and Covering Letter only to:
c.henry@raleighinternational.org by 9am 15th October 2015
Interviews will be the week commencing 20th October 2015

Due to the expected high number of applications, if you haven’t had a response within three weeks of the closing date then you have been unsuccessful at this time.