Knowledge Management Specialist

John Snow, Inc. (JSI), a US-based technical assistance firm, is implementing various public health-related projects in Tanzania aimed at strengthening the Ministry of Health and Social Welfare’s (MOHSW) service delivery, with funding from United States Government through USAID, CDC and other US agencies represented in Tanzania. 

The Supply Chain Management System (SCMS), MCHIP and USAID|DELIVER PROJECT are implemented under United States Agent for International Development (USAID) contracts through funding from United States of America government (USG). These projects managed in Tanzania by John Snow, Inc. (JSI) provides quality medicines, strengthens and establishes secure, reliable, cost-effective, and sustainable supply chains, capable of meeting the prevention, care and treatment needs of people of Tanzania including those living with and affected by HIV and AIDS.

JSI Tanzania field office seeks to employ a dynamic and self oriented person to work as Knowledge Management Specialist for a one year fixed contract under the guidance of Deputy Country Director Strategic & Technical Support, and  Knowledge Management Advisor, the position will be based in our country office in Dar es Salaam.

TITLE:                   Knowleget Management Specialist (1 Position)

REPORTS TO:     Deputy Country Director Strategic & Technical Support, and Knowledge Management       Advisor

LOCATION:         Country Office, Dar es Salaam

OVERALL RESPONSIBILITIES:

The Knowledge Management Specialist will provide general support to the KM team by researching, assessing and communicating through different media, JSI activities within its two projects i.e. Supply Chain Management Systems (SCMS) project, and the USAID |DELIVER PROJECT Additionally, the KM Specialist will take part in facilitation of training for JSI staff on KM basics and standard operating procedures in KM.

SPECIFIC RESPONSIBILITIES:

Responsibilities will include, but are not limited to the following:

Networking and partnership building

1.      Facilitate knowledge sharing and development on health commodity supply chain activities  within JSI Tanzania office; facilitating face to face and virtual knowledge management and learning events on supply chain logistics;

2.      Participate in different team meetings and serve as rapporteur by gathering different information on team activities, reports, and programmed activities through the different dissemination avenues. The KM assistant will also undertake desk research and interviews to document case studies, success stories and lessons learnt.

3.      Complete and manage the delivery of JSI Tanzania knowledge products and services including but not limited to: queries and consolidated replies, e-discussions and consultations, news and thematic updates;

4.      Design and produce a periodic newsletter “ Taking Stock” for Supply Chain activities in Tanzania

5.      Build and maintain strategic partnerships with external professionals and institutions in support of knowledge sharing and networking.

Other knowledge management activities:

1.      Implement the Tanzania knowledge management strategy;

2.      Document good practices and lessons learned on JSI Tanzania Supply Chain Interventions.

3.      Provide Knowledge Management services for the JSI Tanzania team and immediate Supply Chain stakeholders including the MOHSW and MSD including facilitating knowledge exchange across the different components of Supply Chain Management support, as well as define needs for the development and implementation of products and services;

4.      Contribute to the Knowledge Management Health Commodity Supply Chain in Tanzania for the JSI Staff

5.      Perform any other duties requested

Outputs

·         Reports: this include Monthly, quarterly and annual reports for the two projects JSI manages i.e. SCMS and USAID|DELIVER

·         Publications showcasing on JSI Tanzania Interventions i.e. newsletters, success stories, technical pieces, best practice and lessons learned

·         Periodic bulleting for internal and external staff these include the weekly bulleting and LMU monthly bulletin

·         An up-to-date document repository of KM related publications and all technical reports

·         An updated contact database of all JSI stakeholders

·         Regular synced calendar of KM activities in Tanzania

Impact of Results:

1.      A dynamic supply chain network with active information and good practice exchange within JSI Tanzania office and supply chain stakeholders and JSI Tanzania interventions in the Global arena with Supply Chain  practitioners, as well as regular newsletters and weekly updates;

2.      Strengthened knowledge and capacity of stakeholders on health commodity related issues as well as their capacity to integrate an effective communication approaches in their work;

3.      Access and availability of guidance material and resources on Knowledge Management through an up to date and navigable storage repository;

4.      Availability of case studies and good practices on health commodity supply chain drawn from the country level support provided by the JSI Tanzania

Knowledge, Skills and Abilities required

• A Master’s degree in a public health related field of study. A good  first degree in social sciences is also desirable
• Five years’ experience undertaking tasks that involve communications and or public relations is desired

• Working experience in Tanzania
• Excellent English and Kiswahili written and oral communication skills
• Proven ability to be self-managing

·         Experience working with international partners such as USAID, the World Health Organization, the Global Fund to Fight AIDS, Tuberculosis and Malaria, and the World Bank

·         Experience with USAID-funded projects

• Ability to multi task to assist advisors and project staff.
• Ability to adhere to strict reporting timelines
• Proficiency in the use of Microsoft Word, Excel, and PowerPoint software.
• Good teamwork and interpersonal skills with ability to take initiative and work in teams.
• Ability to deal appropriately with sensitive issues and maintain a high level of confidentiality at all times.

REMUNERATION:

A competitive remuneration and benefits package will be offered to the successful candidate for the above positions based on qualification, experience and salary history. Note this is a one year fixed contract depending on project span.

Mode of Application:

Submission may be sent to the address below not later than Friday 30^th May, 2014

 Human Resource Manager

John Snow, Inc.

 Plot No. 392,

 Toure Drive, Masaki

 P.O .Box 9263

 Dar es Salaam, Tanzania.

 Link: http://johnsnowinc.mytribehr.com/careers

Only candidates meeting the minimum requirements will be contacted. If you have not heard from us within 3 weeks after the closing date, kindly assume that your application was not successful. JSI is an equal opportunity employer.