RTI is an independent organization dedicated to conducting innovative, multidisciplinary research that improves the human condition. With a worldwide staff of more than 4,000 people, RTI offers innovative research, development, and a full spectrum of multidisciplinary services. Universities in North Carolina founded RTI in 1958 as the first scientific Organization in and centerpiece of Research Triangle Park. RTI International is currently seeking qualified applicants to fill the position of Senior IT Specialist, for the TZ Indoor Residual Spraying (IRS) Project, part of a large regional support program funded by the US President Malaria Initiative (PMI) through USAID. This position will be based in Dar es Salaam Tanzania.
Key Responsibilities:
Supporting Windows-based computers, laptops, and server.
Ensure Windows and other computer software is maintained and that patches are promptly applied. (also supporting more windows based servers that have been currently installed in lake zone)
Ensure that anti-virus software is installed on all computers and servers, running regularly and kept current.
Ensure that information is backed up in accordance with RTI policies and procedures
Provide user support
Maintain spare parts and perform hardware repairs and restoration
Maintaining network infrastructure including ISP, router, Ethernet switch, printers, PABX and VolP
Perform routine Moves, adds, and changes Monitor network performance
Perform and/or coordinate repairs
Report outages and status of repairs
Perform scheduled servicing and maintenance of computers and ICT equipment
Maintain documentation on IT inventory, service providers, ISPs, and maintenance contracts.
Assisting with procurement of IT equipment in multiple countries
Supervise IT service providers in Dar es Salaam and across other Tanzania and Zanzibar areas
Ensure compliance with RTI Information Security policies, procedures and standards.
Provide oversight and management to junior level IT Support staff based within the Tanzania Malaria Control Program.
Supervise IT Assistant, especially helping out with windows installations, servicing equipments, doing manual backups to the areas with no servers, normal upgrades or updates and covering me up when am on leave or travelled.
Oversee Malaria Epidemic Earlv Detection System (MEEDS) and Geographical Epidemiology Outbreak Monitoring (GEOM) IT related components
Oversee Malaria surveillance system in Zanzibar (IT related Components) and support the data collection devices (tablets)
Data Based management for all entomological and IRS activities.
Other assignments as assigned by the Director of Finance and Administration (DFA) or Chief of Party (COP) or Technical Director (TD).
Required qualifications and Experience:
A minimum of Bachelor Degree in IT with 10 years of professional working experience, or Master Degree with 6 years of experience
Knowledge Skills and Abilities:
An understanding of and commitment to RTI's mission and values
Discreet in the judgment and management of confidential matters, materials and sensitive issues.
Ability to answer most inquiries and questions independently and follow up on requests in an efficient manner.
Ability to resolve problem situations is a tactful and effective communicator, both orally and in writing, ability to deal with persons of diverse cultures.
Ability to understand and interpret policies and procedures as well as the ability to apply them with consistency in a variety of circumstances.
Ability to function independently and carry out routine responsibilities with minimal supervision.
Experience for setting up information systems and networked applications and office automation systems.
Knowledge of hardware/software installation and ability to make minor adjustments to equipment.
Ability to monitor progress of a project against milestones or deadlines double-checks the accuracy of information to discover weakness or missing data and strive for high quality performance.
Knowledge of ethical, social and legal issues related to information systems. .
Supervisory experience and Country experience is desired. Training, facilitation and Capacity building skills and interest in developing co-workers to limit user support in the project.
Ability to work under pressure and within tight deadlines.
Excellent English and Swahili written and verbal communication skills.
Tanzanian nationals or candidates with extensive work experience in Tanzania will be preferred.
How to Apply:
Applicants who meet the requirements should email a cover letter indicating the position applied with comprehensive CV to cihstaffing.rti@gmail.com at the latest by close of business on Thursday 3 October 2013
Key Responsibilities:
Supporting Windows-based computers, laptops, and server.
Ensure Windows and other computer software is maintained and that patches are promptly applied. (also supporting more windows based servers that have been currently installed in lake zone)
Ensure that anti-virus software is installed on all computers and servers, running regularly and kept current.
Ensure that information is backed up in accordance with RTI policies and procedures
Provide user support
Maintain spare parts and perform hardware repairs and restoration
Maintaining network infrastructure including ISP, router, Ethernet switch, printers, PABX and VolP
Perform routine Moves, adds, and changes Monitor network performance
Perform and/or coordinate repairs
Report outages and status of repairs
Perform scheduled servicing and maintenance of computers and ICT equipment
Maintain documentation on IT inventory, service providers, ISPs, and maintenance contracts.
Assisting with procurement of IT equipment in multiple countries
Supervise IT service providers in Dar es Salaam and across other Tanzania and Zanzibar areas
Ensure compliance with RTI Information Security policies, procedures and standards.
Provide oversight and management to junior level IT Support staff based within the Tanzania Malaria Control Program.
Supervise IT Assistant, especially helping out with windows installations, servicing equipments, doing manual backups to the areas with no servers, normal upgrades or updates and covering me up when am on leave or travelled.
Oversee Malaria Epidemic Earlv Detection System (MEEDS) and Geographical Epidemiology Outbreak Monitoring (GEOM) IT related components
Oversee Malaria surveillance system in Zanzibar (IT related Components) and support the data collection devices (tablets)
Data Based management for all entomological and IRS activities.
Other assignments as assigned by the Director of Finance and Administration (DFA) or Chief of Party (COP) or Technical Director (TD).
Required qualifications and Experience:
A minimum of Bachelor Degree in IT with 10 years of professional working experience, or Master Degree with 6 years of experience
Knowledge Skills and Abilities:
An understanding of and commitment to RTI's mission and values
Discreet in the judgment and management of confidential matters, materials and sensitive issues.
Ability to answer most inquiries and questions independently and follow up on requests in an efficient manner.
Ability to resolve problem situations is a tactful and effective communicator, both orally and in writing, ability to deal with persons of diverse cultures.
Ability to understand and interpret policies and procedures as well as the ability to apply them with consistency in a variety of circumstances.
Ability to function independently and carry out routine responsibilities with minimal supervision.
Experience for setting up information systems and networked applications and office automation systems.
Knowledge of hardware/software installation and ability to make minor adjustments to equipment.
Ability to monitor progress of a project against milestones or deadlines double-checks the accuracy of information to discover weakness or missing data and strive for high quality performance.
Knowledge of ethical, social and legal issues related to information systems. .
Supervisory experience and Country experience is desired. Training, facilitation and Capacity building skills and interest in developing co-workers to limit user support in the project.
Ability to work under pressure and within tight deadlines.
Excellent English and Swahili written and verbal communication skills.
Tanzanian nationals or candidates with extensive work experience in Tanzania will be preferred.
How to Apply:
Applicants who meet the requirements should email a cover letter indicating the position applied with comprehensive CV to cihstaffing.rti@gmail.com at the latest by close of business on Thursday 3 October 2013
Senior IT Specialist , Tanzania
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