Senior Operations Officer - Nairobi, Kenya- Nairobi, Kenya

Job #:	112544
Title:	Senior Operations Officer - Nairobi, Kenya
Job Stream:	Technical Assistance & Advisory Services
Location:	Nairobi, Kenya
Closing Date:	12/19/2011
Background / General description:
The Organization: The International Finance Corporation, a member of the World Bank Group, promotes sustainable private sector investment in developing countries as a way to reduce poverty and improve people’s lives. In addition to its investment work, IFC provides a number of advisory services funded through different donors as well as its own income-generating activities, by developing targeted programs and projects to strengthen financial institutions and markets. IFC helps companies and financial institutions in emerging markets create jobs, generate tax revenues, improve corporate governance and environmental performance, and contribute to their local communities. IFC is seeking to complement its housing finance team in Sub Saharan Africa with a Program Manager in order to deliver high-impact advisory services program/ projects in the region.
Duties and Accountabilities:
The Program Manager is a member of the Regional Business Line Team. As such, s/he contributes to the development and implementation of the program in a specific country or region. The overall role of the Program Manager is to provide leadership and advisory support in all phases of program operations, including input on issues of program strategies, project design, donor coordination and resource mobilization. The Program Manager will lead and be accountable for all aspects of program operations and results ensuring integration, coordination, timing and consistency, specifically. Program Development and Delivery Lead the design, development, and implementation of the Program in (country/ region) Contribute to the business line strategy ensuring comprehensive information from internal and external sources Contribute to the evaluation of mortgage markets and to IFC’s regional strategy of mortgage markets and their implementation Develop, review and oversee delivery of multiple projects, monitor results and recommend corrective actions where/if necessary Review all aspects of expected project delivery (outputs, outcomes, impact) at project outset to provide clear measures for assessing development impact and effectiveness at the project and program level, as well as guidance on the feasibility of the targets proposed •Set programs objectives, milestones and measures; establish consistent project management policies and guidelines for the overall program •Develop and deliver program progress reports, proposals, requirements documentation, and presentations Ensure implementation of Pricing Policy •Perform continuous monitoring and evaluations to maximize program development impact; monitor activities, ensuring that the overall program objectives, outcomes, outputs and impact are being met through constant quality assurance to meet the Advisory Project Cycle standards •Implement the elaboration or adjustment of the program, as needed •Develop best practices and tools for program execution and management •Further develop the program according to the opportunities identified •Ensure proper closure of the program and archiving of program records •Minimize Project Risks by considering and overseeing implementation of risk mitigation plans Resource Management Jointly with Country Manager(s) oversee recruitment and acts as supervisor for project managers/operations officers. S/he Recruit, manage and oversee the professional development of project managers Oversee selection and appointment of project staff Mentor project managers and project team members as needed and ensure integration within relevant business line/ product network, development of skills, quality assurance and professional development Develop and monitor program budgets facilitating regular reporting, reviews and audits Determine and assesses need for additional staff and/or consultants and make the appropriate recruitments if necessary Set and continually manage program expectations with team members and other stakeholders Identify and resolve issues within the program team. Establish and manage efficient and effective team delivery timetables Relationship Management Develop and manage relationships with program client companies, donors, partners and other counterparts Liaise with donors and the private sector to identify and mobilize additional sources of funding for program activities Ensure close and effective collaboration and linkages with other IFC Advisory Entities, IFC Investment and WB counterparts Develop and maintain direct relationships with government officials and key private sector stakeholders on issues related to the program and its activities Knowledge Management Systematically consolidate and analyze lessons learned from program implementation experience and share, along with subject matter knowledge, with team members and colleagues across the IFC Ensure correct recording and storage of project and programme documentation Share global knowledge and disseminate good practices in areas related to the program Present and represent IFC in various networking and knowledge sharing fora
Selection Criteria:
Education Masters degree in law, economics, business, public policy or related field; Business experience Ten or more years of relevant experience working in/with the private sector Demonstrated experience in program management, including strategy and business planning, budget and staff management, supervision as well as monitoring and evaluation; and building internal and external support within an organization. Experience in the provision of Technical Assistance desirable Strongly preferred experience in the housing finance business, with evidence of growing expertise in a variety of housing finance related disciplines: regulatory work in banking supervision of commercial or specialized mortgage lending institutions; origination, servicing and operations of primary and secondary market activities; project and institutional risk management; portfolio supervision; mortgage-backed securitization; real estate based lending; and credit underwriting; Main skills Excellent program / project management skills with proven track record of successful implementation Ability to design long-term large advisory services programs that will have significant impact on the overall development of a strategic sector in a particular country Excellent written and oral presentation skills, project proposal preparation and analysis Excellent communication skills, professional maturity and business judgment Strong leadership and organizational skills Strong interpersonal skills and a demonstrated capacity to work with a wide range of stakeholders including businesses, governmental and international development organizations Ability to work in teams, deliver high quality work on deadline, and meet team objectives Ability to operate effectively in a private sector environment Strong analytical skills with ability to take initiative Demonstrated ability to develop metrics on development impact of projects Demonstrated ability to network with appropriate public and/or private sector market participants to understand market dynamics, anticipate trends, and direct activities accordingly Fluency in English required, French also preferred.
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