Program Coordinator Quality Improvement : Dar es Salaam at Elizabeth Glaser Pediatric AIDS Foundation
The Elizabeth Glaser pediatric AIDS foundation (EGPAF) supports Tanzania’s ministry of health and social welfare and other stake holder in the roll of and strengthening of a broad scale up to HIV programs through a district approach. The Elizabeth Glazer pediatric aids foundation (EGPAF) is a global leader in the fight against pediatric HIV and AIDS, working in 15 countries and at over 5500 sites around the world to prevent the transmission of HIV to children and to help those already infected. The foundation global mission is to implement HIV prevention care and treatment programs further advance innovative research; and to execute strategic and targeted global advocacy activities to bring dramatic change to the lives of millions of women, children and families worldwide.
Job Title: Program Coordinator Quality Improvement
Responsible to: Senior Manager SI & E
Contract Term: 7 Months
Location: Dar es Salaam
Summary
The Program Coordinator quality Improvement (PC-OI) is a 'critical member of the EGPAF’s team in Tanzania responsible for implementing a quality of care strategy and working with other members of Care and Treatment and PMTCT teams to provide on-going support. EGPAF-supported sites. The PC-QI has a responsibility to support, co-ordinate and provide technical expertise for the implementation of high quality of initiatives according EGPAF's quality improvement plan. PC-QI will ensure that EGPAF-supported sites reach their targets by leading efforts to initiate quality improvement cycles in order to improve the quality of service delivery. The PC-QI will collaborate closely with EGPAF HO, EGPAF Global staff and National AIDS Control Program (NACP).
Essential Duties and Responsibilities
DEVELOPMENT AND COORDINATION OF EGPAF'S Q1 APPROACH
• Development, implementation and monitoring EGPAF QI plan
• Development of tools and indicators:
• Develop and maintain quality improvement monitoring tools that are used by EGPAF staff to monitor EGPAF supported sites
• Develop and monitor quality improvement indicators at all EGPAF supported sites; work with departments and program officer to analyze and improve performance based on site assessments on those indicators
CAPACITY BUILDING OF EGPAF STAFF IN 01 PRINCIPLE.
• Training
• Build the capacity of all technical staff to integrate Q I principles into their work and various departments
• Provide on the site QI mentoring (refresher training) for all program officers previous trained in Q1 with the assistance of senior technical staff in Dar office, and EGPAF-HO
• Work with all departments to facilitate internal program component quality improvement by initiating quality improvement initiatives in each department where necessary
• Coordinate regular meetings to share M&E and 01 data and patient outcomes so that departments know how effective the program is and what are the areas that need i HI more support and focus
• Work with Program Officers. PMTCT and C& T to ensure they apply QI principles in routine supportive supervision; carry out regular performance measurements at sites; analyze QI data; provide QI feedback to site staff, CHMT and RHMT; and attend 01 meetings at site level when able.
CAPACITY BUILDING OF EGPAF SUBGRANTEES IN Q1 PRINCIPLES
The Program Coordinator QI is responsible for the oversight of 01 activities and ensuring systematic use of 01 principle by all EGPAF sub-grantees
Training,
• The program coordinator will be responsible for overseeing site level training and efforts to build site capacity to implement quality improvement activities, working in collaboration with QI TOTs and appropriately trained EGPAF staff. This involves collaborate with the training department.
• TA
• Leads effort to conduct site specific assessments of quality improvement capacity and monitor program officers’ QI activities
• Initiate QI activities in health facilities that are identified as requiring 01 interventions based on analysis of C&T, PMTCT, ElDIEPI, LAB, TB/HIV, PITC, SCM, CL &, TRAINING data
• Oversee data collection activities related to quality improvement efforts. This may include, but not limited to, working with EGPAF M&E staff and working with sites to routinely submit agreed upon clinical data.
• Support RHMT and CHMT QI teams in implementing the National Quality
Improvement Guidelines and" National Comprehensive Supportive Supervision \ & Mentoring Guidelines
Feedback
• Manage data and information 'generated from routine monitoring and evaluation and quality of care report and disseminate data/reports as appropriate to RHMTs, CHMTs, sites and EGPAP
• Work with relevant staff to coordinate regular feedback to and information exchange with all stakeholders, including sub-grantee in EGPAF programs to share experiences in order to improve quality in EGPAF's program
QI meetings
• Ensure regular quality improvement meetings take place at site-level with the program officer responsible in attendance (reviewing data, flow charts and. setting/following up action plans through PDSA, cycles) to strengthen 01 in existing health management structure.
• Conduct routine meetings to review information and data for program quality with M&E, CMT other technical program officers arid operations staff Where needed
REPRESENTING EGPAF TO MOHSW, DONORS, HQ AND OTHER STAKEHOLDERS
CONCERNING QI ACTIVITIES ,
• Work closely as EGPAPs primary liaison person with National AIDS Control Program,
University Research Company (URC) and Pharm Access International to support them implementation of National 01 program. Participate in meetings and assist in conducting trainings as requested when appropriate
• Use results of Q I interventions to develop reports, best practice documents and guidelines in collaboration with other EGPAF staff; to share with EGPAF, site staff and partners
• Conduct semiannual QI campaigns by expanding synthesizing and analyzing semi-annual data, presenting QI findings and publishing literature (e.g. abstracts) in collaboration with 01 TOTs and appropriately trained staff.
Formulate semi-annual reports for Global and HO 01 staff.
Supervises;
PO QI
• The Program Coordinator QI has the primary responsibility to supervise, mentor and manage the Program Officer QI. Together they will be responsible or oversight of QI activities and ensuring systematic use of QI principles by all EGPAF sub-grantees
POPC
• The Program Coordinator ell has the primary responsibility to supervise and mentor POPCs in all issues related to 01; to support POPCs in use of 01 principles and implementation of 01 activities in their daily work and to manage 01 data and Information generated by POPCs .
• Monitors and maintain all 01 activities amongst EGPAF Tanzania's departments including Pediatric focused QI projects
Other Duties:
Undertake any other duties as assigned by the Technical Director
Required Qualifications
• A university degree, with diploma/registration in clinical medicine or nursing (RN, Medical Assistant, Clinical Officer) or equivalent degree (or proven equivalent experience)
• Knowledge and experience in HIV and AIDS care. Experience with the public sector health care system. Preference for clinical or nursing working experience.
• Proven ability to manage data and familiarity with computer data analysis packages.
• Experience in program-related work (or public health) with a Masters of. Public Health or equivalent degree (or equivalent experience) will be an advantage
• Experience in development of quality improvement tools and systems in HIV-related activities is an advantage
• Experience in developing and conducting training
• Ability to travel within assigned country 30 - 40%% of the time.
Knowledge and abilities
• Energetic, pro-active, independent and self-motivated
• Excellent analytical, oral, written and interpersonal communication skills
• Ability to manage multiple priorities and projects while working as part of team
• Skills and knowledge in capacity building
• Knowledge on HIV prevention and care
• Excellent understanding of MS Office!
• fluency in English, both oral and written
• Knowledge of Kiswahili language
• Ability to work at a 'high level with limited supervision and ability to work well as part of a team.
• Prior experience Implementing quality management program efforts
• Knowledge of existing in country key stakeholders in OVHIV related activities
• Experience in working for an international NGO
• Understanding of statistical packages
• Experience in the writing of guidelines, best-practice documents, abstracts, proposals and reports .'
Job Title: Program Coordinator Quality Improvement
Responsible to: Senior Manager SI & E
Contract Term: 7 Months
Location: Dar es Salaam
Summary
The Program Coordinator quality Improvement (PC-OI) is a 'critical member of the EGPAF’s team in Tanzania responsible for implementing a quality of care strategy and working with other members of Care and Treatment and PMTCT teams to provide on-going support. EGPAF-supported sites. The PC-QI has a responsibility to support, co-ordinate and provide technical expertise for the implementation of high quality of initiatives according EGPAF's quality improvement plan. PC-QI will ensure that EGPAF-supported sites reach their targets by leading efforts to initiate quality improvement cycles in order to improve the quality of service delivery. The PC-QI will collaborate closely with EGPAF HO, EGPAF Global staff and National AIDS Control Program (NACP).
Essential Duties and Responsibilities
DEVELOPMENT AND COORDINATION OF EGPAF'S Q1 APPROACH
• Development, implementation and monitoring EGPAF QI plan
• Development of tools and indicators:
• Develop and maintain quality improvement monitoring tools that are used by EGPAF staff to monitor EGPAF supported sites
• Develop and monitor quality improvement indicators at all EGPAF supported sites; work with departments and program officer to analyze and improve performance based on site assessments on those indicators
CAPACITY BUILDING OF EGPAF STAFF IN 01 PRINCIPLE.
• Training
• Build the capacity of all technical staff to integrate Q I principles into their work and various departments
• Provide on the site QI mentoring (refresher training) for all program officers previous trained in Q1 with the assistance of senior technical staff in Dar office, and EGPAF-HO
• Work with all departments to facilitate internal program component quality improvement by initiating quality improvement initiatives in each department where necessary
• Coordinate regular meetings to share M&E and 01 data and patient outcomes so that departments know how effective the program is and what are the areas that need i HI more support and focus
• Work with Program Officers. PMTCT and C& T to ensure they apply QI principles in routine supportive supervision; carry out regular performance measurements at sites; analyze QI data; provide QI feedback to site staff, CHMT and RHMT; and attend 01 meetings at site level when able.
CAPACITY BUILDING OF EGPAF SUBGRANTEES IN Q1 PRINCIPLES
The Program Coordinator QI is responsible for the oversight of 01 activities and ensuring systematic use of 01 principle by all EGPAF sub-grantees
Training,
• The program coordinator will be responsible for overseeing site level training and efforts to build site capacity to implement quality improvement activities, working in collaboration with QI TOTs and appropriately trained EGPAF staff. This involves collaborate with the training department.
• TA
• Leads effort to conduct site specific assessments of quality improvement capacity and monitor program officers’ QI activities
• Initiate QI activities in health facilities that are identified as requiring 01 interventions based on analysis of C&T, PMTCT, ElDIEPI, LAB, TB/HIV, PITC, SCM, CL &, TRAINING data
• Oversee data collection activities related to quality improvement efforts. This may include, but not limited to, working with EGPAF M&E staff and working with sites to routinely submit agreed upon clinical data.
• Support RHMT and CHMT QI teams in implementing the National Quality
Improvement Guidelines and" National Comprehensive Supportive Supervision \ & Mentoring Guidelines
Feedback
• Manage data and information 'generated from routine monitoring and evaluation and quality of care report and disseminate data/reports as appropriate to RHMTs, CHMTs, sites and EGPAP
• Work with relevant staff to coordinate regular feedback to and information exchange with all stakeholders, including sub-grantee in EGPAF programs to share experiences in order to improve quality in EGPAF's program
QI meetings
• Ensure regular quality improvement meetings take place at site-level with the program officer responsible in attendance (reviewing data, flow charts and. setting/following up action plans through PDSA, cycles) to strengthen 01 in existing health management structure.
• Conduct routine meetings to review information and data for program quality with M&E, CMT other technical program officers arid operations staff Where needed
REPRESENTING EGPAF TO MOHSW, DONORS, HQ AND OTHER STAKEHOLDERS
CONCERNING QI ACTIVITIES ,
• Work closely as EGPAPs primary liaison person with National AIDS Control Program,
University Research Company (URC) and Pharm Access International to support them implementation of National 01 program. Participate in meetings and assist in conducting trainings as requested when appropriate
• Use results of Q I interventions to develop reports, best practice documents and guidelines in collaboration with other EGPAF staff; to share with EGPAF, site staff and partners
• Conduct semiannual QI campaigns by expanding synthesizing and analyzing semi-annual data, presenting QI findings and publishing literature (e.g. abstracts) in collaboration with 01 TOTs and appropriately trained staff.
Formulate semi-annual reports for Global and HO 01 staff.
Supervises;
PO QI
• The Program Coordinator QI has the primary responsibility to supervise, mentor and manage the Program Officer QI. Together they will be responsible or oversight of QI activities and ensuring systematic use of QI principles by all EGPAF sub-grantees
POPC
• The Program Coordinator ell has the primary responsibility to supervise and mentor POPCs in all issues related to 01; to support POPCs in use of 01 principles and implementation of 01 activities in their daily work and to manage 01 data and Information generated by POPCs .
• Monitors and maintain all 01 activities amongst EGPAF Tanzania's departments including Pediatric focused QI projects
Other Duties:
Undertake any other duties as assigned by the Technical Director
Required Qualifications
• A university degree, with diploma/registration in clinical medicine or nursing (RN, Medical Assistant, Clinical Officer) or equivalent degree (or proven equivalent experience)
• Knowledge and experience in HIV and AIDS care. Experience with the public sector health care system. Preference for clinical or nursing working experience.
• Proven ability to manage data and familiarity with computer data analysis packages.
• Experience in program-related work (or public health) with a Masters of. Public Health or equivalent degree (or equivalent experience) will be an advantage
• Experience in development of quality improvement tools and systems in HIV-related activities is an advantage
• Experience in developing and conducting training
• Ability to travel within assigned country 30 - 40%% of the time.
Knowledge and abilities
• Energetic, pro-active, independent and self-motivated
• Excellent analytical, oral, written and interpersonal communication skills
• Ability to manage multiple priorities and projects while working as part of team
• Skills and knowledge in capacity building
• Knowledge on HIV prevention and care
• Excellent understanding of MS Office!
• fluency in English, both oral and written
• Knowledge of Kiswahili language
• Ability to work at a 'high level with limited supervision and ability to work well as part of a team.
• Prior experience Implementing quality management program efforts
• Knowledge of existing in country key stakeholders in OVHIV related activities
• Experience in working for an international NGO
• Understanding of statistical packages
• Experience in the writing of guidelines, best-practice documents, abstracts, proposals and reports .'
APPLICATION INSTRUCTIONS:
EGPAF Is an equal opportunities employer and the position is open to all. Qualified dates should. Submit a CV, cover letter and relevant Certificates explaining how experience detailed in the CV will contribute to the requirements of the position and references to EGPAF.
Submission to be sent to:
Senior Human Resource Manager,
Elizabeth Glaser Pediatric Aids foundation,
P.O.Box 1628, e
Halle Selassie Road Plot # 8 & 10,
Dar Es Salaam, Tanzania.
Closing date: Marc 4th 2016
Only Short listed candidates will be contacted
Submission to be sent to:
Senior Human Resource Manager,
Elizabeth Glaser Pediatric Aids foundation,
P.O.Box 1628, e
Halle Selassie Road Plot # 8 & 10,
Dar Es Salaam, Tanzania.
Closing date: Marc 4th 2016
Only Short listed candidates will be contacted
Program Coordinator Quality Improvement : Dar es Salaam at Elizabeth Glaser Pediatric AIDS Foundation
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