The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The IRC is one of the largest providers of relief and development assistance in the Democratic Republic of Congo with an annual budget of approximately US$ 80 million and over 1,000 staff. In seven of DRC’s provinces, IRC implements programs in the sectors of health, governance & community development, women’s protection & empowerment, education, and emergency response through a network of nine field office and a range of institutional and community partnerships.
SCOPE OF WORK: The Deputy Director – Human Resources (DD-HR) will lead and facilitate the development of a highly effective, strategic HR function in the DRC region that ensures the organization has the structure, culture and talent needed to deliver on program goals and effectively serve its beneficiaries. Directs and facilitates delivery of regional, national, and local HR capacity and infrastructure for efficient and effective services at multi-levels and implementation and adaptation of HR global initiatives and practices. Serve as advisor and counsel to maximize staffing resources and performance, ensure economy and efficiency of work processes, and contain institutional risk. This is an accompanied position and will be located in Kinshasa, DRC. RESPONSIBILITIES
HR strategy: Direct and oversee collaborative identification and development of annual and multi-year human capacity strategies such as workforce planning, job performance improvement, HR capacity development, etc. at the regional and national levels to ensure right talent at right time and place. HR best practice: Ensure new hire on boarding, IRC connect and organizational goals are implemented in the region. Identify and facilitate development of standards, tools, and resources.
HR planning and monitoring: Evaluate and facilitate HR functional capacity and service delivery for the region and each province. Implement collaborative actions to facilitate evaluation and development of HR capacity and infrastructure at the regional, national, and provincial levels.
HR policies and procedures: Oversee global delivery and implementation of IRC HR global systems, standards, and initiatives. Ensure effective adaptation at all levels and compliance with the spirit and intent of labor regulations and donor requirements. Secure feedback and suggest improvements.
Performance Management and Professional Development: Devise and Implement the performance management and professional development strategy for DRC, direct the implementation including development and delivery of training and other capacity building efforts. Identify and access internal and external resources to provide timely and effective technical assistance.
Remuneration and benefits: Developing specific programs to competitively remunerate national and international staff while attracting and retaining targeted high-performing groups. Provide guidance to Provincial Management and HR staff on international allowance and expat staff admin issues.
Capacity building: Build knowledge, expertise, and capacity, leveraging internal and external resources. Ensure effective HR service systems and delivery at multi-levels as confirmed by key stakeholders.
HR tools and practice: Support HR staff in the development and review of HR tools and practices at provincial / regional level. Provide technical support to Provincial staff.
Employee Relations Support the management and resolution of complex code of conduct issues through effective, thorough and objective investigations. Serve as a strategic partner providing advice and counsel to maximize staffing resources and performance, ensure economy and efficiency of work processes, and contain institutional risk.
Requirements: • Demonstrated success as an HR generalist supporting employee groups of 500+ employees in multiple locations within the region or global environment required; • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, and training and development; • Demonstrated ability to collaborate, manage, and meet competing deadlines in a fast-paced, high volume environment and on deadline; aptitude for problem solving and decision making needed; • Master’s degree, minimum 10 years of progressive HR professional experience with a minimum of 5 years as a regional coordinator or director or equivalent education and experience; • Superb written and verbal communication skills required. Capable of managing conflict and conflicting views; • French fluency required with strong English proficiency; • Ability to travel up to 50 percent; • Strong knowledge of HRIS systems preferred; • SPHR, GPHR, CIPD or other HR professional certification preferred.
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