Business Analysis Demand & Operational Planning Manager

Actual Title: Business Analysis Demand & Operational Planning Manager

Department: Marketing

Sub department: Planning & Performance

Reporting to the position: Planning & Performance Marketing Manager

Role Purpose

• Business Analysis Demand & Operational Planning Manager plays the integral role in advancing the reporting and analytics for internal organizations as well as external clients.
• The Business Intelligence Analyst professionals will be key drivers to the successful deployment of BI solutions that are reliable, secure and meet customer requirements.
• Responsible for Business Analysis of Data Warehousing, Tariff, ensure that the commercial staff are provided with appropriate reports, analysis, knowledge, skills and clear information.

Key Responsibilities

1. Responsibilities/Execution activities

1.1. Financial Management , Budget Monitoring, Forecasting and Reporting

% of work time: 50

• Facilitates communication between developers and business users to ensure that customer requirements are correctly translated, documented and developed to appropriate reporting design specifications
• Responsible for analyzing, planning and developing, configuring the reporting solutions to ensure that it is in line with business requirements
• Works with business users to optimize information and analytic usage to ensure reporting developed is focused on providing users with quick and actionable intelligence
• Ensures that reporting developed follows prescribed development life cycle and meet all quality standards
• Functions as a technical expert in the design, development and debugging of dashboard and reporting
• Develops test cases and plans, and assists with report testing
• Design and build Reports using Business Objects and SSRS
• Configure all BI web parts using Sharepoint
• Work with cross-functional teams to improve reporting and analytics both internally and for external clients
• Driving the standardization of reports leveraging business process and data knowledge
• Monitors the deployment of all agreed Products and services.
• Ensure internal collaboration, team work development and implementation of key Management routines within the team
• Ensuring appropriate feedback is given to enhance business understanding and monitor performance

1.2. Budget Analysis- Acquisition Targets and Revenue Growth

% of work time: 45

• Monitor the Achievement of set Monthly, Quarterly, Semi Annually or Annual Marketing targets
• Monitor and analyze the outcome of strategies (including Tariffs) for significantly increasing revenues and traffic through the greater use of existing products and the take up of new products:

1. Account/Subscriber acquisition/connection
2. Usage & Retention
3. Revenue growth

• Participate in regular review of overall revenue generation status, identifying deviations from forecast, and implementing measures to rectify/adjust spend relative to forecast, sectional marketing & sales strategy and the marketing strategies of customers/partners.

1.3. Relationship Management

% of work time: 5

• Build high-level relationships with Finance, Mass Marketing, Support Services, Business Marketing by giving them timely reports
• Monitor the documentation and implementation of updated processes current to three months
• Ensure that Reports and analysis of the same are issued on a timely basis as per the agreed regularity through liaison with all relevant parties.
• Work with Principles within the department to advise of issues in their given sections especially where there are shortfalls etc.

Education Background & Experience:

• BCom/BS degree in business / marketing or a finance discipline
• 2-4 years of hands on experience in Marketing planning Management and /or Market Intelligence & Research

Functional qualifications:

• strong product planning management, project & program development

Professional Knowledge & skills:

• Strong Business Acumen/Analytical Skills, complex pricing structures/frameworks
• Advanced PowerPoint skills
• Excellent communication / presentation skills (oral & written)
• Proficiency in Computer packages (e.g. MS Office…)

Professional Skills: Skills & Attributes

The ideal candidate will have Strong financial analytical and Problem solving skills.

Strong individual and leadership/coaching skills in the following: business acumen, strategic planning, project management, creativity, analytics, oral/written communication, matrix management, teambuilding and teamwork.

He/She will also possess qualities and characteristic of a person interested in management potential.

He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary (e.g. leadership, problem solving, initiative, results orientation....)

• Strong analytical and Problem solving skills.
• Excellent Negotiation and Presentation skills
• Excellent interpersonal and communication skills (Both oral and written).
• Customer Oriented
• High personal standard. Confident, self-assured, personable and presentable.
• Strong interpersonal and people skills
• Innovative and creative
• Highly organized, conscientious and detail oriented.

The timeline for application is 3rd June, 2011.

If you do not hear from Human Resources by 8th June, 2011, consider your application unsuccessful.

Applications are through the website – www.orange-tkl.co.ke