Management Associate, Partners in Health Rwanda

Closing Date: Monday, 11 July 2011

Organizational Profile

Partners In Health (PIH), co-founded by Paul Farmer and Ophelia Dahl and headquartered in Boston, MA, is an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. Through its service delivery, training, advocacy and research, PIH works globally to bring the benefits of modern medical science to those most in need and to serve as an antidote to despair. PIH has major programs in Haiti, Peru, Guatemala, Mexico, Russia, Rwanda, Lesotho, Malawi, Burundi, Kazakhstan, the Dominican Republic, and Boston, working tirelessly to lessen the joint burden of disease and poverty.

This is an exciting time for PIH as the organization is going through a period of significant growth. PIH has played a vital role in the response and reconstruction of Haiti following the 2010 earthquake, and these efforts are resulting in both a broadened scope of work and heightened visibility for the organization. As the work continues to expand, PIH seeks individuals committed to the mission and values of the organization (see PIH values at http://ftp.pih.org/hr/PIH%20Values%20Statement%20(final)%20(3).pdf) to join the team.

Inshuti Mu Buzima (IMB), PIH's sister organization in Rwanda, has the goal of supporting the Rwandan Ministry of Health at the district and national levels, to improve the health and promote the rights of the people of Rwanda by ensuring universal access to high quality, comprehensive care.

Overall Responsibilities

The IMB Management Associate will support the IMB Chief Operating Officer and non-clinical leadership team with the implementation of non-clinical programs. In particular, the Management Associate will focus on:

-supporting the Chief Operating Officer on all work-streams (particularly for finance, communications, operations and strategy); -building program management capacity with non-clinical program; -ensuring smooth cross-district coordination and operations.

The successful candidate will develop tools and processes to facilitate efficient management practices, providing mentorship as appropriate for non-clinical program managers.

Qualified candidates will have experience managing a team of professionals, in a for-profit or non-profit organization, in a developing world setting. It is imperative that the candidate have strong interpersonal skills, coordinating with a host of managers and directors s/he does not directly manage. Success is predicated on forming high-trust relationships with colleagues, providing cogent advice, and being persistent.

Ability to commit to 2 years is preferred.

Specific Responsibilities

Support Chief Operating Officer (COO)

-Support COO and non-clinical leadership team to manage the administration of non-clinical programs, including: coordination, communication, finance and administration. -Support COO in reviewing and analyzing non-clinical programs' reports on program performance metrics, status of activities as compared to work plan, and actual spending as compared to budget in order to anticipate, identify, and address potential challenges. -Support COO's engagement with key partners, donors, and government partners on all administration, management, and finance issues. -Assist COO in preparing, writing and editing reports. -Support coordination of non-clinical and cross-cutting programs, helping to ensure interdepartmental priorities and projects steadily move forward. -Other special projects as assigned by COO.

Build Non-Clinical Program Management Capacity

-Facilitate program management by supporting non-clinical staff to develop strategic goals, and to create work plans and budgets. -In close collaboration with M&E team, ensure each manager or coordinator has defined, clear and applicable performance metrics for their program, and that they are being monitored on a regular basis and part of the decision-making process. -Assist program staff to gather and analyze programmatic and financial data used in management reports for improved decision-making. -Ensure communication across programs runs smoothly, including planning meetings, providing frequent updates and ensuring information is appropriately shared throughout the organization, both within IMB and with colleagues in Boston. -Develop the managerial capacity of program managers through one-on-one coaching and implementation of management training curricula that are directly applicable to managers' daily work. -Support non-clinical leadership and managers more generally with major projects as necessary.

Cross-site Coordination and Operations

-Travel frequently to each of three districts of Rwanda that IMB supports. -Coordinate district-based non-clinical activities across three districts, disseminating best practices. -Support quality improvement initiatives across the district sites.

Requirements

-MBA or equivalent graduate degree with 3 years of work experience in management, finance or consulting, or Bachelor's degree with 4-5 years of applicable work experience. -English fluency required; French proficiency strongly preferred. -High-degree of proficiency with Excel and Power Point. -Strong communication, writing and presentation skills. -Experience with financial management and analytical skills. -Proven ability to exercise good judgment and diplomacy. -Ability to work under pressure, handle multiple assignments, prioritize work flow, adapt to fluctuating workload, and meet deadlines. -Prior experience working in resource-poor settings preferred. -Willingness to travel frequently within Rwanda and work long hours. -Genuine gratification with working in a collaborative team atmosphere. -Commitment to health and social justice.

How to Apply

To apply, please visit our website at http://www.pih.org