CUSTOMER SERVICE OFFICERS , AccessBank Tanzania

AccessBank Tanzania (ABT) is a commercial bank with a special focus on microfinance. With very strong international shareholders such as AccessHolding, International Finance Corporation (World Bank), KfW, African Development Bank and MicroVest, ABT’s vision is to be committed to the development of financial systems that support social progress by rendering services to all people with the same ambition for excellence and quality.

As one of the fastest-growing banks in Tanzania, AccessBank will soon open a new branch in Iringa and we are offering excellent long-term career development opportunities for recent and fresh graduates and young professionals. In order to support our dynamic expansion process, we are looking forward to recruit a number of self-motivated and enthusiastic individuals to join in our new branch in Iringa.

CUSTOMER SERVICE OFFICERS

Responsibilities:

• Ensure at all times excellent client service
• Proactively satisfy all clients demands and inquires in a timely manner
• Proactively approach and sell accounts and delivery channels to clients inside the branches
• Proactively cross-sell all ABT’s products and delivery channels to client inside the branches
• Proactively help and educate clients on how to use all ABT’s products and delivery channels

Qualifications and Experience.

• Education: Graduate or diploma holder.
• Experience: No prior work experience required.

Please send your CV and application letter via email to career@accessbank.co.tz  or HUMAN RESOURCES DEPARTMENT, P.O BOX 95068, DAR ES SALAAM. DO NOT send CV more than once. Certificates and other relevant documents will be required during the interview. This is the opportunity for Iringa candidates but for those who will be interested and are coming outside Iringa the bank will not cover the cost. Deadline for submission is 02^nd October 2015.

AccessBank Tanzania is an equal opportunities employer.