Tours and Visits Specialist

Background
Compassion International Tanzania is an Evangelical Christian holistic child development ministry dedicated to the needy children of Tanzania. Compassion's sponsorship programs help to release children from spiritual, economic, social and physical poverty, with a view of enabling them to become responsible and fulfilled Christian adults. Compassion International Tanzania is seeking to recruit and hire the Tanzanian qualified professionals to fill the following position:-

Tours and Visits Specialist (Based in Arusha)

Job Summary
The Tours & Visits Specialist creates a rich visit experience in the country for key ministry partners (donors, speakers, artists, advocates, sponsors, etc.) with the goal of building sponsor/donor understanding and commitment to Compassion's work. Responsible for coordination with Partner Countries (PACo) trip leader and Program teams to ensure each trip meets intended goal(s).

Reporting Relationships
The Tours & Visits Specialist reports to the Tours & Visits' Supervisor, if applicable. If none, reports to the Program
Communications Manager.

Core Duties and Responsibilities
Has a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains {courteous, Christ-like attitude in dealing with people within and outside of Compassion and faithfully upholds Compassion's ministry in prayer.
Working within one's influence, serves as an advocate for children around the world who live in poverty and are not able to speak up for themselves. This includes being informed about the issues of children and influencing others to care about children in need. .
Implements Tours & Visits strategy with the Tours and Visits Supervisor and/or the Program Communications Manager.
Coordinates visits and group trip processes and ensures a tailored experience for PaCo visitors. Implements logistics and trip planning and ensures overall alignment between cost and budget. Troubleshoots vendor/supplier relationships as needed.
Delivers a rich Compassion experience by understanding the target audience and their needs. Serves as key liaison with PaCo trip representative. Communicates with excellence about Compassion's program and about important cultural and country-specific information. Ensures experiential learning for visitors.
Responds, and trains outside consultants as needed to respond, appropriately to different types of audiences and group types (major donor, artist/speaker, etc.); trip types (sponsor tour, STMT, etc.) and different cultures.
Oversees development of visitor-oriented content through strong understandinq of Compassion global corporate knowledge. Effectively communicates about poverty, Compassion's ministry model, ministry, partnerships, funding opportunities and cultural nuances.
Monitors and responds to security alerts that affect incoming visits.
Collaborates with office staff on finance, program and communications related activities.
Maintains knowledge of government policies regarding entry and visas of foreigners.
Cross-trains each Program Communications team member and/or contractors as a generalist who can respond to many types of audiences, groups and visit types.
Shares Program Communications team responsibilities as needed to balance coverage during peak-demand intervals
May include communications coverage or content transmission.
Knowledge, Skills and Abilities Required
, Mature Christian person, based on evangelical Christian values; has a personal relationship with Jesus Christ and is above reproach in integrity and honesty,
Fluent in both written and spoken English, with excellent communications and interpersonal skills, especially across cultures,
Comfortable communicating in English in front of large groups,
Bachelor Degree in hotel management/hospitality industry, marketing, public relations, mass communications or other communications field.
Strong customer service mindset and understanding of the sponsor/donor communications needs-what moves them to deeper understanding of poverty and deeper commitment to advocacy and action on behalf of poor children.
Public relations experience or demonstrated aptitude for being Compassion's front-line ambassador in the field. Demonstrates hospitality and care for others.
Solid understanding of and sensitivity toward poverty, the child and the significance of the sponsor-child relationship.
Excellent organizational and. project management skills, with ability to be flexible and respond to changing variables (weather, road conditions, visitor illness, etc), including high-stress situations.
Ability to make sound judgment with little supervision. Proven skills in negotiation.
Ability to travel on a regular basis (40-50%).
 

APPLICATION INSTRUCTIONS:

Interested and suitably qualified Tanzanians should forward their applications on or before 16th March 2015, including application letter, a referral letter from his/her pastor, referral letter of good conduct from his/her ward/village executive leader with full contact details and seal, a detailed up to date CV and 2 current passport size photographs, and copies of all academic and professional credentials to:
Country Director,
Compassion International Tanzania (CIT),
P. O. Box 3064, Arusha -Tanzania.

Note: Only short- listed candidates will be contacted