IT Service Support Engineer

Reference Number /HC NUMBER	IT SSE
Job Title	IT Service  Support Engineer
Region	Eastern & Southern Africa Region
Location	Tanzania
Position type	Fixed term contract
Job Grade	13-14
Job Closing Date	28  March 2016
Main Purpose of job	Supporting IT /VDI project Delivery and Maintenance  Effectively communicate with customer & colleagues.  Master the hardware and software delivery and maintenance  Monitor and track technical information and issue early warnings and disseminates information as needed.  As a 24*7*365 organization; shift work, holidays and on-call responsibilities may be required.  Performs other duties as assigned.
Job Specific Requirements Skills and competencies	Unix, Linux and Windows OS administration(Windows Domain, Active Directory, DNS, and Security) Have fundamental Networking knowledge (OSI model, router, switch). CCNA and MCSE certificate is a plus.  Strong analytical and problem solving skills. Storage & Servers product (Huawei/EMC/IBM/HP) knowledge.  Knowledge of storage architecture and RAID technologies. Storage Arrays & Storage Virtualization; Technologies. Storage Arrays & Storage Virtualization;  SCSI, iSCSI, Fibre & FCoE protocols ;SAN,NAS,NFS,CIFS,SAS protocols  IT Backup ,VDI,private or Public Cloud , Data Ceter Project experience  is a plus  VMware vSpherer /Hyper-v/Citrix XenServer; VMware View/MicroSoft VDI/XenDesktop;VERITAS VxVM /VxFS and clusters .  Familiar with SQL/MySQL/Oracle Database /RAC/ASM. Shell scripting, PERL for automating tasks; Kernel internals for debugging.
Educational Requirements	NQF Level 6 or above in computer science
Experience Required	2-3 years IT Project job experience(EMC/IBM/HP/Dell )
How to apply	Send cv to janyritta@huawei.com