Kenya Airways Employment

Area Manager Central Africa

Develop,expand and organize sales and services in Central Africa markets as contributing to line profitability of all online flights there.

Detailed Description

• Set mission and strategy while building a team with common goals and shared values in order to enhance and streamline the organization.
• Deliver on KRAs for passenger and Cargo revenue and service too perations in order to contribute to achievement of Commercial Revenue target
• Train staff through delegation and empowering as a pool of potential first line future managers and gain commitment on above from all staff.
• Represent KQ with various Government organizations and National carriers to ensure smooth business operations.
• Maximise yield and traffic in order to generate revenue and exceed budget.
• Assess market potential for Kenya Airways for frequencies to and from region to build existing and new traffic flows.
• Draft and execute marketing strategy and   sales plan to increase visibility and awareness of KQ brand
• Ensure call plan drafted and executed to increase visibility to trade
• Responsible for the reduction ofGDS costs and abuse to achieve a10% reduction in distribution cost
• Draft and execute Operational Excellence plan for service and sales organization to improve service levels within Region at the town and airport offices
• Integrate and manage on the job rotation for sales and service team to develop staff.
• Organize and integrate job function and activation.
• Advise on viabilities for code share, local partnership possibilities to improve connectivity opportunities to/from offline territories
• Propose reliable, achievable and accurate revenue prognosis /forecasts in order to have realistic targets
• Ensure adequate accounting and debt control procedures to mitigate loss for KQ.
• Ensure relevant information is available to staff in regards to yield, turnover, and traffic flow and revenue targets vs. actual to maintain focus and for Operational Excellence

Job Requirements

KNOWLEDGE, SKILLS,EXPERIENCE

• Bachelor’s degree in relevant field
• MBA
• IATA Diploma in Ticketing
• 5 years experience with at least 3 in a Senior Management position
• Excellent skills in analysis for high quality commercial solutions.
• Strong planning and project management skills
• Flexible attitude towards frequently changing priorities and demands
• Commercial orientation
• Entrepreneurial skills
• Minimum 3 years airline experience Commercial Area

COMPETENCIES

• Achievement Drive & Initiative
• Passion for Kenya Airways
• Industry and Market Knowledge
• Leading Courageously
• Leading Teams for Excellence
• Holding Others Accountable
• Collaboration as a team
• Humility
• Coaching  and Developing Other

• Attention to detail

Additional Details

• Attainment of set targets in terms of revenue, line profitability,yield, pax numbers and cost control
• Quality of relationship with government authorities’ key accounts,3rd party handlers within the territory.
• KQ brand awareness and product in the area
• Incremental growth in market share, revenue and profitability
• Quality of customer service 
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