Kenya Airways Employment

Area Manager Central Africa

Develop,expand and organize sales and services in Central Africa markets as contributing to line profitability of all online flights there.
Detailed Description
  • Set mission and strategy while building a team with common goals and shared values in order to enhance and streamline the organization.
  • Deliver on KRAs for passenger and Cargo revenue and service too perations in order to contribute to achievement of Commercial Revenue target
  • Train staff through delegation and empowering as a pool of potential first line future managers and gain commitment on above from all staff.
  • Represent KQ with various Government organizations and National carriers to ensure smooth business operations.
  • Maximise yield and traffic in order to generate revenue and exceed budget.
  • Assess market potential for Kenya Airways for frequencies to and from region to build existing and new traffic flows.
  • Draft and execute marketing strategy and   sales plan to increase visibility and awareness of KQ brand
  • Ensure call plan drafted and executed to increase visibility to trade
  • Responsible for the reduction ofGDS costs and abuse to achieve a10% reduction in distribution cost
  • Draft and execute Operational Excellence plan for service and sales organization to improve service levels within Region at the town and airport offices
  • Integrate and manage on the job rotation for sales and service team to develop staff.
  • Organize and integrate job function and activation.
  • Advise on viabilities for code share, local partnership possibilities to improve connectivity opportunities to/from offline territories
  • Propose reliable, achievable and accurate revenue prognosis /forecasts in order to have realistic targets
  • Ensure adequate accounting and debt control procedures to mitigate loss for KQ.
  • Ensure relevant information is available to staff in regards to yield, turnover, and traffic flow and revenue targets vs. actual to maintain focus and for Operational Excellence
Job Requirements
  • Bachelor’s degree in relevant field
  • MBA
  • IATA Diploma in Ticketing
  • 5 years experience with at least 3 in a Senior Management position
  • Excellent skills in analysis for high quality commercial solutions.
  • Strong planning and project management skills
  • Flexible attitude towards frequently changing priorities and demands
  • Commercial orientation
  • Entrepreneurial skills
  • Minimum 3 years airline experience Commercial Area
  • Achievement Drive & Initiative
  • Passion for Kenya Airways
  • Industry and Market Knowledge
  • Leading Courageously
  • Leading Teams for Excellence
  • Holding Others Accountable
  • Collaboration as a team
  • Humility
  • Coaching  and Developing Other
  • Attention to detail
Additional Details
    • Attainment of set targets in terms of revenue, line profitability,yield, pax numbers and cost control
    • Quality of relationship with government authorities’ key accounts,3rd party handlers within the territory.
    • KQ brand awareness and product in the area
    • Incremental growth in market share, revenue and profitability
    • Quality of customer service 
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