Human Resources Advisor, Rwanda

Reports to: Country Director, Rwanda

Location: Kigali, Rwanda (employed under local terms)


I. TechnoServe Background:

TechnoServe is an international, non-profit economic development organization founded in 1968 out of a conviction that a vibrant private sector is an essential foundation for economic growth and poverty reduction. TechnoServe undertakes targeted, catalytic technical assistance and other programming to increase the competitiveness of entrepreneurs, businesses and industries that in-turn provide sustainable employment, inclusion of the poor and increased incomes. TechnoServe operates in 25 developing countries with over 1000 employees. A substantial portion of our work is in agriculture, enhancing farm productivity and commodity quality and addressing gaps in processing and other agribusiness capacities. Our programs increase smallholder access to new technologies, aggregation and storage mechanisms, markets, critical information and finance. TechnoServe also undertakes structured programs to identify and support high potential entrepreneurs in various sectors through leadership mentoring networks, formalization support, access to capital and development of sustainable business services such as accounting, finance, marketing and human resource management.


II. Program Description:

• To manage the overall Human Resources system for TechnoServe’s Rwanda program, in line with TechnoServe policies and within the laws of Rwanda.
• To work as a member of the management team to promote professional work practices and corporate values (openness and excellence) to enhance performance and deliver TechnoServe’s mission.
• Liaise with HQ on global HR issues.
• Act as local implementation leader on global HR practices.
• To carry out other tasks and projects as directed by the Country Director.


III. Position Description:

• Administer human resources policies and procedures
• Keep up to date the country employee handbook relative to best practice and legal compliance
• Advice and implement practices that enhance employee engagement
• Administer local benefits programs and compensation structure
• Coordinate and manage performance management process
• Lead recruitment efforts for all country and regional positions filled under local contracts
• Manage employee relations issues
• Ensure that HR records are maintained and become knowledgeable of NuView HRIS.
• Compile and distribute HR reports as required
• Maintain compliance with host country’s employment laws, and liaise with local legal counsel and Division HR on all compliance issues affecting locals, expatriates and TCNs
• Perform related duties as required and assigned by Country Director, Division HR, and Rwanda Program Managers
• Support the development and facilitation of HR related training programs
• Oversee all day-to-day HR administration


IV. Required Skills & Experience:

• Bachelor’s Degree with a minimum of 2 years’ experience in Human Resources management.
• Demonstrated capacity to develop coaching skills for employees and management, and problem solving skills for complex and difficult issues.
• Proven ability to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation and governmental laws
• Excellent computer skills (Word, Excel, PowerPoint and HRIS systems )
• Strong interpersonal and cross-cultural skills
• Excellent oral & written presentation skills in English and Kinyarwanda



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TechnoServe is an Equal Opportunity Employer. Women are encouraged to apply.