Médecins Sans Frontières (MSF), an international humanitarian medical organization established in 1971, provides medical assistance to populations whose survival is threatened by crises, primarily armed conflicts, but also epidemics, natural disasters and exclusion from care. The French section is present in about thirty countries.
MSF is looking for a:
REGIONAL TECHNICAL COORDINATOR
IT/Information Technology Specialist (M/F)
For Africa
Mission:
- The RTC is the first line of technical support for coordination offices in the countries in her/his region; as such, s/he is the primary go-to person for questions from coordinators and the field.
- The RTC ensures adherence to MSF policies, guidelines and procedures in her/his area of specialization.
Main responsibilities:
Under the responsibility of the host country Logistics Coordinator and under the functional responsibility of MSF’s IT advisors, the RTC:
- Conducts scheduled visits in the countries within her/his geographic area, according to the terms of reference established by the Logistics Coordinator of the requesting country;
- Is the central point for technical support requests, and answers questions coming from the Logistics Coordinators in her/his geographic area, if necessary with help from the Technical Advisor;
- Helps develop the visit schedules and proposes any modifications to the original schedule, as required by operational needs. Final validation of the schedules and/or modifications to them are the responsibility of the host country Logistics Coordinator, working with the Technical Advisor;
- Is available to participate in emergency operations in her/his geographic area;
- Along with the Technical Advisor, helps define the policies related to her/his specialty area by providing feedback;
- Participates in R&D on equipment and/or practices in her/his specialty by taking part in testing campaigns and offering feedback on the projects in her/his geographic area.
- Analyses the components of her/his activity for all of the missions in her/his geographic area at least once a year;
- Drafts visit reports and an annual activity report.
Reporting directly to the Logistics Coordinator for the intervention country, the RTC:
- Responds to one-off missions at the request of the Logistics Coordinators for the countries in her/his geographic region;
- Helps recruit national technicians;
- Contributes to continuing education for the teams;
- Evaluates the technical level of the (national and international) specialists, helps define career paths and offersad hoc training;
- Validates the service providers and product-supplier pairs;
- Advises and supports the logistics coordinators in decision-making related to her/his technical specialty.
Qualifications
Education:
BTS, DUT, or other senior technician degree in an IT management-related field
Specific knowledge:
Operating system administration (XP-Pro, Windows 7, Windows Server and Linux);
MS Office 2003/2007/2010;
Network installation and configuration (network elements, switches and routers, Ethernet, Wi-Fi and Bluetooth);
TCP/IP, LAN and WAN protocols;
Network installation and configuration: desktop and portable computers and peripherals;
Email clients: Outlook, Mozilla and Lotus;
Image file creation: ISO, MDF, CSO, etc.;
Antivirus software: Kaspersky;
Backup.
Experience:
Experience at different international NGO field projects is required;
MSF experience is a plus;
Significant professional experience (at least 2 years) in her/his specialty area is required;
Good command of project management and management and training-related knowledge;
Must be fluent in English and French.
Flexible and well-organized.
Works well with others, rigorous, analytical and good at synthesizing information
Good interpersonal, communication and listening skills
Status
Salary commensurate with experience
Position based in West Africa/East Africa with frequent trips to the field.
1 year contract, renewable
Position to be filled: As soon as possible.
HOW TO APPLY:
Please submit your application (cover letter and CV) online at:
on or before 2 June 2015.
IT/Information Technology Specialist
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