Mailroom Assistant

CLOSING DATE OF THE POSITION: June 3, 2015

ALL ORDINARILY RESIDENT (OR) APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

The US Embassy is seeking an individual for the position of Mailroom Assistant in Information Program Center. 

BASIC FUNCTION OF POSITION 

As customer service representative this position performs all the mail processing functions (intake, dispatch, and delivery) of the following mail types: Diplomatic Post Office, Unclassified Pouch, Express Mail such as FEDEX and DHL, Local Post Office, and Internal Mail. Other basic job functions include Telephone Switchboard Operator, and Reproduction/Facsimile Customer Service Agent.

MAJOR DUTIES AND RESPONSIBILITIES:

60%

Assist in the processing of inbound and outbound mail. This requires using systems such as the Military Postal Systems (MPS - AMPS) and the Department of States' Integrated Logistics Management System (ILMS - DPM). Must become familiar with DoS FAM/FAH and US Post Office's DDM regarding mailability of items. Position will perform the function of a temporary cashier for processing local customs fees. Position will also be expected from time to time drive to the Airport for picking up and clearing mail bound to the Embassy.

 20%

As Telephone Switch Operator - operates the Nortel Meridian telephone console. Receives and process, incoming calls to the individual or office. Places long distant calls. Maintains internal telephone list for Embassy, USAID, Peace Corps, CDC, DoD and others offices under COM authority.

10%

Regarding reproduction - receives reproduction jobs via eServices and is expected to copy, correlate, and bind the various media requests according to customer's specifications.

 5%

Working with facsimile- prepares logs and transmits/receives all incoming/outgoing facsimile messages and route them to Addressees.

 5%

Does other jobs as requested and in the absence of the Mailroom supervisor overseas the day to day operation of the mailroom.

QUALIFICATIONS REQUIRED

All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.

1. Education: 
   Completion of secondary school (form IV) is required.
2. Prior Work Experience: 
   Minimum of 2 years of experience in the handling of mails/telephone/reproduction or other functions in related field.
3. Language Proficiency:
   Level III English (good working knowledge) and level IV (fluent) in Kiswahili is required..
4. Knowledge: 
   Basic computer knowledge is required.
5. Skills and Abilities: Must be able to operate fax equipment and copy machines. Must be able to obtain a Class "D" within the first year of employment. Great Customer Service skills needed.

SELECTION PROCESS

When fully qualified, US Citizen Eligible Family Members (USEFMs) and US Veterans are given preference. Therefore, it is essential that the candidate specifically address the required qualifications above in the application. 

ADDITIONAL SELECTION CRITERIA

1. Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy. 

TO APPLY

Interested candidates for this position must submit the following for consideration of the application:

1. Universal Application for Employment as a Locally Employed Staff or Family Member (DS-174). A hard copy of the application form (DS-174) is also available at the American Embassy, gate 3; or
2. A combination of both; i.e. Sections 1 -24 of the UAE along with a listing of the applicant’s work experience attached as a separate sheet; or
3. A current resume or curriculum vitae that provides the same information found on the UAE (see section 3A below for more information); plus
4. Candidates who claim US Veterans preference must provide a copy of their Form DD-214 with their application. Candidates who claim conditional US Veterans preference must submit documentation confirming eligibility for a conditional preference in hiring with their application.
5. Any other documentation (e.g., essays, certificates, awards) that addresses the qualification requirements of the position as listed above.

3A. If an applicant is submitting a resume or curriculum vitae, s/he must provide the following information equal to what is found on the UAE. 

Failure to do so will result in an incomplete application.

A. Position Title
B. Position Grade
C. Vacancy Announcement Number (if known) 
D. Dates Available for Work
E. First, Middle, & Last Names as well as any other names used
F. Date and Place of Birth
G. Current Address, Day, Evening, and Cell phone numbers
H. U.S. Citizenship Status (Yes or No) & status of permanent U.S. Resident (Yes or No; if yes, provide number) 
I. U.S. Social Security Number and/or Identification Number
J. Eligibility to work in the country (Yes or No) 
K. Special Accommodations the Mission needs to provide 
L. If applying for position that includes driving a U.S. Government vehicle, Driver’s License Class / Type 
M. Days available to work
N. List any relatives or members of your household that work for the U.S. Government (include their Name, Relationship, & Agency, Position, Location) 
O. U.S. Eligible Family Member and Veterans Hiring Preference 
P. Education 
Q. License, Skills, Training, Membership, & Recognition
R. Language Skills 
S. Work Experience
T. References

SUBMIT APPLICATION TO

American Embassy
Human Resources Office
P.O. Box 9123
Dar es Salaam

POINT OF CONTACT

Telephone: 229 4000, Ext: 4137/4148/4233/4024
Fax: 2294726

CLOSING DATE OF THE POSITION: June 3, 2015