Puma Energy International is a rapidly expanding, midstream and downstream oil company operating in 32 countries worldwide. Headquartered in Geneva (Switzerland) with regional offices in Johannesburg (South Africa), San Juan (Puerto Rico) and Singapore, we are a responsible supplier and storage facilitator of high-quality petroleum products. Our midstream line of business unlocks value through the (re)development, effective management and “de-bottlenecking” of infrastructure and supply chain systems. With storage capacity of 4.5 million m³ spread across our global locations, the 2012 expected throughput volume is 25 million m³ making us one of the largest independent fuel storage operators. Our downstream business supplies gasoil, gasoline, jet and niche products (like lubricants and bitumen) to a global network of over 1,300 retail service stations, 28 airports worldwide and the construction industry. This enables infrastructure development in emerging economies. Our expected 2012 sales volume is 10 million m³ as we maintain our focus on high-margin growth markets of developing countries. Puma Energy is a subsidiary of the Trafigura Group – one of the world’s largest independent commodity traders.
Main Purpose
This leadership role has overall accountability for Puma’s technology training materials and to ensure delivery on time, with quality and in budget. The primary purpose of the Global Training and Change Lead role includes development and delivery of training and change to ensure the organisation is able to adapt to new systems and change effectively.
This leadership role has overall accountability for Puma’s technology training materials and to ensure delivery on time, with quality and in budget. The primary purpose of the Global Training and Change Lead role includes development and delivery of training and change to ensure the organisation is able to adapt to new systems and change effectively.
Key Responsibilities
• Developing and implementing an appropriate approach to, and processes for the development of, end user training for Puma’s Navision Programme
• Defining and implementing a global training language strategy
• Defining global standards for Puma training material, ensuring group standards are maintained and all relevant stakeholders consulted
• Defining the training curricula and modules needed for each functional area and each user community in the global organization, along with appropriate delivery mechanisms
• Managing the design, development and quality assurance of all training materials including learning guides, trainer’s notes, visuals aids, standard operating instructions and procedures, information packs and CBT or distance learning interventions and post implementation materials to sustain/refresh learning
• Managing the relationship and contracts with 3rd party tool vendors and Trafigura Beheer B.V
• Ensuring the effective utilisation of training tools and software across all regions – such as scheduling tool, role mapping, the training curriculum, the LMS, and development software
• Supporting the regional teams in determining appropriate training needs and deployment approach and the development of regional training and change capability
• Work alongside Puma HR team to ensure alignment, further professional development agenda and realise synergies
• Designing an effective Train the Trainer process and supporting the delivery of train-the-trainer courses and materials for all implementations
• Supporting and coaching the regional training leads, who are accountable for the management and the scheduling of end user training courses
• Overseeing the post-implementation review of training per region, defining and implementing learning support strategies as appropriate
• Managing the budget within the scope of on-going projects
• Finalising the BAU training strategy, and implementing a proposed BAU organisational structure that will support training deployment in countries in perpetuity
• Developing and implementing an appropriate approach to, and processes for the development of, end user training for Puma’s Navision Programme
• Defining and implementing a global training language strategy
• Defining global standards for Puma training material, ensuring group standards are maintained and all relevant stakeholders consulted
• Defining the training curricula and modules needed for each functional area and each user community in the global organization, along with appropriate delivery mechanisms
• Managing the design, development and quality assurance of all training materials including learning guides, trainer’s notes, visuals aids, standard operating instructions and procedures, information packs and CBT or distance learning interventions and post implementation materials to sustain/refresh learning
• Managing the relationship and contracts with 3rd party tool vendors and Trafigura Beheer B.V
• Ensuring the effective utilisation of training tools and software across all regions – such as scheduling tool, role mapping, the training curriculum, the LMS, and development software
• Supporting the regional teams in determining appropriate training needs and deployment approach and the development of regional training and change capability
• Work alongside Puma HR team to ensure alignment, further professional development agenda and realise synergies
• Designing an effective Train the Trainer process and supporting the delivery of train-the-trainer courses and materials for all implementations
• Supporting and coaching the regional training leads, who are accountable for the management and the scheduling of end user training courses
• Overseeing the post-implementation review of training per region, defining and implementing learning support strategies as appropriate
• Managing the budget within the scope of on-going projects
• Finalising the BAU training strategy, and implementing a proposed BAU organisational structure that will support training deployment in countries in perpetuity
Knowledge Skills and Abilities
• A degree or equivalent
• 5 years business/IT experience
• Exposure to ERP programmes essential
• Proven experience in dealing with multiple, senior stakeholders
• Experience in L&D, Training, and Design
Development of training materials:
o Knowledge of different training methodologies, and of delivering training and different types of learning interventions
o Role based training design skills including script writing, e-learning writing and testing skills, performance measuring, multimedia, curriculum and course development
o Role based training delivery skills (including training, coaching, facilitation, e-learning)
o Proven ability to build effective learning and development programs
o Deep understanding and detailed subject matter expertise of energy industry
In order to achieve success in this role, it is key that the incumbent demonstrates the following:
• Strong leadership style and effective people management skills
• Excellent communication skills, both written and verbal
• Strong analytical and problem solving skills combined with strong influencing / negotiating skills
• A willingness to travel (approximately 80%)
• A degree or equivalent
• 5 years business/IT experience
• Exposure to ERP programmes essential
• Proven experience in dealing with multiple, senior stakeholders
• Experience in L&D, Training, and Design
Development of training materials:
o Knowledge of different training methodologies, and of delivering training and different types of learning interventions
o Role based training design skills including script writing, e-learning writing and testing skills, performance measuring, multimedia, curriculum and course development
o Role based training delivery skills (including training, coaching, facilitation, e-learning)
o Proven ability to build effective learning and development programs
o Deep understanding and detailed subject matter expertise of energy industry
In order to achieve success in this role, it is key that the incumbent demonstrates the following:
• Strong leadership style and effective people management skills
• Excellent communication skills, both written and verbal
• Strong analytical and problem solving skills combined with strong influencing / negotiating skills
• A willingness to travel (approximately 80%)
Puma Energy Global Training and Change Lead
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