Learning and Knowledge Manager

Job Title: Learning and Knowledge Manager
Location: Nairobi
Reports to: Academy Director
Academy Center Director
Budget responsibility: Level 1
Line management responsibility:Learning and Knowledge Team
Duration: One Year with Possibility of Extension
Salary Range: Kshs. 190,024 to Kshs.253,666
Scope: Full time position
The Humanitarian Leadership Academy is a new global start-up networked organization whose mission is to enable people around the world to prepare for and respond to crises in their own countries. The Academy aims at training the next generation of humanitarian leaders and responders, particularly those located in the most crisis-affected countries and communities, by promoting best practices and knowledge of what works, and promoting excellence in the humanitarian sector with a goal of reducing the suffering of millions of people who face humanitarian crises worldwide.
As a central part of the Academy’s core work the position of “Learning and Knowledge Manager” is now available for filling. The post holder will work with organizations from across the not-for-profit, public, technology industry, private sector and training institutions (including universities) to help local communities in Kenya and other East African countries to become more resilient in the face of disasters by promoting and developing existing and new humanitarian preparedness and response focused learning and development opportunities.
Job Purpose: The post holder will work under the supervision of the Kenya Academy Centre, and in collaboration with the Global Academy Office, enhancing capacity to learn, adapting and continuously improving the quality of actions in the humanitarian sector. Accordingly, the manager will seek to learn from various experiences of collaborating partners in the sector ensuring that good practices are drawn from what is being collectively achieved. Similarly, the s/he will seek to enable the academy’s team to collectively and systematically create, share and apply knowledge, to better achieve the centre’s objectives through the acquisition, management, and utilization of information and knowledge that are aimed at making improvements to the Humanitarian Response.
Key accountabilities:
  1. Leading, developing, planning and supporting the implementation of the Kenya Academy Centre’s Learning and Knowledge Strategy.
  2. Planning and developing annual, biennial and three-year plans for outcome areas that are relevant for the function and providing leadership in the implementation and monitoring of capacity sharing activities in a manner that is innovative, professional, and sensitive to local needs, culture and politics and in accordance with the academy’s policies and procedures.
  3. Contributing to the team in the further development of the Performance Measurement Framework, including monitoring and evaluation systems, indicators, baseline and other data collection methods
  4. Promoting knowledge sharing through the Academy Centre’s operational processes and strengthening links between knowledge sharing and information systems (including facilitating information exchange across systems by working in collaboration with other stakeholders).
  5. Providing support for the establishment, nurturing and promotion of communities of practice to facilitate sharing of ideas and work among internal teams and external partners.
  6. Managing the relationship with third party providers of knowledge, website facilities, and extranet, and providing leadership for knowledge management and information to Academy Centre staff, ensuring provision of a strategic view on the further development of knowledge management systems and practices in order to support the work and development of the centre into the future.
  7. Taking the lead in encouraging centre staff and partners to share knowledge, ensuring they are aware of the knowledge management resources available to support their work, are appropriately trained and are using the systems efficiently and productively. ·
  8. Collaborating with the Academy’s learning team on learning platforms, tools, templates and resources.
  9. Capturing best practices and outcomes from learning initiatives in the Kenya Academy Centre’s programme and sharing these with GAO and other Academy centres.
  10. Scoping, Commissioning and Managing the development of online learning methodologies, working with the Digital Planning Manager, to innovate and create engaging learning programmes that meet local and global demands.
  11. Leading on project planning of learning design activities at the centre, to ensure resources are allocated in advance and work is in line with the centre’s outputs, with milestones created and progress tracked.
  12. Sourcing and engaging key resources required for curricula development including Subject Matter Experts, Volunteers, Partners, Vendors, and Content Advisory Group members. Ensure involvement of experts in acceptance and adoption of courses and other learning solutions.
Essential Technical Skills:
· Experience working with learning management systems and content authoring tools
· Proven experience of working as part of a multi-disciplinary team and an ability to understand and negotiate complex organisational structures.
  • Good understanding of the international humanitarian system and relevant networks.
  • Competence in a second language.
Personal Skills:
• An instinctive analytical and strategic thinker.
• Skilled in consulting with a wide variety of stakeholders to help them collaborate and move forward.
• High levels of personal resilience to thrive and create direction in ambiguous and unstructured environments.
• An excellent problem solver who sees opportunities in issues.
• Superior verbal and written communication and presentation skills.
• Comfortable working with remote teams.
• Passion and energy to work in pursuit of transforming humanitarian response globally and making a reality of true collaboration.
Education/Professional Skills:
  • BA/BS or above, or significant equivalent leadership experience, in a relevant subject.
  • A master’s degree will be an added advantage.
  • Extensive and varied experience in a senior management role in a learning and development function, preferably from a variety of sectors.
  • Proven results in establishing new learning initiatives and programs including governance, policies, processes, and procedures to a variety of audiences.
  • Project management of large scale learning initiatives. Expert in Instructional Design and Curriculum Development using newer methods and tools including e-learning, virtual classroom, knowledge sharing, social learning tools, and mobile learning
  • Solid working knowledge and experience of dealing with operations, vendor management, and contracting
  • Demonstrable experience of developing and delivering learning solutions on a global scale, with an advanced operational understanding of contextualizing activities.

If you meet the above qualifications and you are interested in joining a passionate and results-oriented team that seeks to bring about positive change in the sector in the region, please send your CV and cover letter to: hr@kim.ac.ke with a copy to f.chebet@humanitarian.academy by 9th of September 2016.
NB: We are looking for people who not only have the required skills and experience but who also fit our culture, based on our organizational values. Applicants for these positions should also have the right to work in Kenya. Only shortlisted candidates will be contacted.
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