The primary role of the Language Services Department is to ensure, as required by the Bank’s Agreement, the accessibility in the two working languages of the Bank (English and French, and on occasion Arabic and Portuguese) during key meetings organized by the Bank and for all documents submitted to Senior Management and governing bodies of the Bank, with a view to efficient decision-making aimed at the achievement of the Bank’s mission. To this end, high priority will be accorded to ensuring an accurate and effective flow of communication within the Bank, and also between the Bank, its shareholders, development partners and the public at large, through the translation, interpretation and terminological services provided by the Department.
The Language Support Agent provides general technical assistance to the Director, Division Managers, Terminologist and other language Staff in all matters relating to the proper delivery of the Department’s mandate.
Duties and responsibilities
Under the guidance of the Division Managers for CLSD.1 & CLSD.2, and the general supervision of the Director, CLSD, the incumbent shall:
- Ensure that translation requests comply with Bank’s general guidelines on the use of translation services, including the Department’s SLA and contribute to the dissemination of such guidelines;
- Interact with the requester and the supplier for follow-up actions;
- Ensure that pictures, graphs and images in the original document can be edited, if not, seek original files from requester;
- Liaise with RTD and provide reference materials to translators;
- Maintain close contact with translators and provide information to departments on the status of their requests;
- Monitor the translation process, by focusing on the timeliness of delivery;
- Assist the Document Control Assistant in the daily management of CLSD Work Flow;
- Perform any other duty assigned to him/her by his supervisors.
This Position Does Not Attract International Terms And Conditions
(The incumbent of the position will be considered as local staff and will therefore not have international status)
Selection Criteria
Including desirable skills, knowledge and experience
- At least a Bachelor’s degree in languages or an equivalent diploma. Additional qualifications in any other discipline relevant to the business of the African Development Bank Group would be an added advantage;
- At least 4 years practical experience in language support services, preferably in an international organization;
- Extensive general knowledge and capacity to quickly adapt to a complex multicultural environment;
- Capacity to work efficiently under stress;
- Ability to communicate (verbal and written) effectively in English or French, with a sound knowledge of the other language;
- Capacity to use standard software (word, excel, outlook, Power Point, etc.) used in the Bank.
Document download
Language Support Clerk - Language Services Department (84 KB)
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To apply for this position, you need to be national of one of AfDB member countries.
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