Junior Account Manager

Department / Sub department/ Group/: Carrier Services

Reporting to the position: Head of Sales and Communication, CS dpt

Role Purpose:

The Junior Account Manager will be reporting to the Head of Sales and Communication with a dedicated portfolio of telco accounts (Telcos, MNOs, ISPs). He will be also assisting Head of Sales and Communication in the management of large accounts like Kenyan MNOs.

Key Responsibilities

• Engage with customers to present and sale Telkom Kenya Orange products related to Carrier activities
• Finalize contracts with customers
• Follow up on contract execution.
• Maintain a clear view of customer organisation and decision making process
• Assist Head of Communication and Sales in updating key contractual information with large customers
• Provide concise and professional presentations to customer and Orange Carrier Services products
• Insure accuracy and timeliness of reporting in / from systems:
• Sales pipeline
• Revenue forecast
• All regular and ad hoc sales reports & analysis
• Liaise with and coordinate work with ITN and Legal departments so to design the best technical and legal solution for Telkom Kenya and the customers.

Education Background & Experience:

• Degree in Business, Marketing, Telecom or other relevant field (or equivalent).

Other Desirable qualifications:

• minimum of 5 years experience in sales and sales management
• Understanding of Telecom sector as well as associated strategies and business challenges
• Identification and development of key partners and vendor relationships to maximize Telkom Carrier Services’ ability to provide best solutions to the customer.

Professional Knowledge:

• Computer literate

Professional Skills:

• Engage and partner with customers
• Recognize and assess customer’s key business drivers and challenges
• Develop level of credibility that positions Telkom Carrier Services to collaborate on construction of customer business cases
• Ability to follow on customer contract negotiation and implementation
• Produce quality written materials: Proposals, Business Cases, Organizational Plans, and Presentations etc.
• Produce quality reports to the customers and to the management

Work Conditions

• Field Work ( out of the office for business purpose): NO (< 30%)
• Professional tools used: car/mileage, handset
• Shifts work: NO
• Night shifts: NO
• Work “On-Call”: NO

The timeline for application is 8th July, 2011.

If you do not hear from Human Resources by 15th July, 2011, consider your application unsuccessful.

Only applications made through the corporate website (www.orange-tkl.co.ke) will be considered.

Applicants must upload a copy of his / her CV to be considered.

NB: All applications must go through the website www.orange-tkl.co.ke and applicants must upload a PDF or word resume for the application to be considered.