Branch Manager

Industry: Home Decor

Location: Dar- es salaam, Tanzania

Our client, a leading retailer of home décor including bed sheets, air conditioners, dinner sets, curtains, duvets, carpets etc is looking for a Branch Manager to be based in Dar-es-salaam - Tanzania.

Candidates currently working in any of the major home decor retail stores and looking for a management position encouraged to apply.

Key Responsibilities

• In conjunction with the General Manager, maximise the operating profit of the store by ensuring heightened service levels as well as effective management of resources, sales and costs.
• Effectively manage the staff and regularly monitor, review and provide feedback on staff’s performance against expectations.
• Ensure store expectations and priorities are communicated to staff and regularly.
• Ensure staff are trained and managed to provide excellent customer service
• Ensure that there is a supervisor presence within the Section/store at all times.
• Ensure customer complaints are handled effectively and in line with the retail store company policy
• Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year).
• Merchandise to maximize sales, including maintaining window and in-store displays to a high standard in line with merchandising guidelines.
• Manage operating costs within budgetary guidelines.
• Provide department reports on slow moving, fast moving and non moving items to the store General Manager
• Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.

Key skills and knowledge

• At least 5 years experience in a major retail store.
• Well developed technical skills in the following areas:

1. Customer Care and Selling
2. Merchandising
3. Stock Management
4. Product Knowledge
5. Security management

• Outstanding Financial management
• Planning, organizing and prioritizing
• Training and development skills
• Personnel management experience
• Problem analysis and decision making
• Excellent listening skills

A competitive salary package guaranteed

If you have the skills and competences for this role, and you are ready to relocate to Dar es Salaam, send your CV ONLY to recruit@flexi-personnel.com by Friday 24th June 2011

Only serious candidates need apply