Role Purpose To ensure money is allocated timely to Super Agents in the Tigo Pesa System, reconciliations are performed and all cash allocations are correct. Key Responsibilities • Ensure proper administration of float in the platform and cash at the bank • Oversee timely allocation of stock to the agents • Daily reconciliation of stock allocations • Oversee all the stock deleted from the system • PIN resset as per the approved process and procedure • Timely and properly closure of third level escalated query through remedy • Update and ensure proper processes and procedures for operations that are performed by front line staff Position Requirements • Bachelor Degree is preferred in Marketing,Finance, Communication or Engineering. • A minimum of 1-3 years experience. |
Tigo Pesa Operations Support
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