Senior Manager, Data Processing - Pan Africa Hub

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Ipsos is an innovative, entrepreneurial, client-focused organisation, providing research services to clients on a global basis. 

We set ourselves high standards and aim to work collaboratively in partnership with our teams in order to service our clients most effectively.
 
We are a prime source of holistic market information services that enhance planning and decision making in the Private, NGO and Public Sectors across sub-Saharan Africa. 

We are an integrated media research & media monitoring, social and market research company providing evidence and insights which inform and advise on a wide range of business and social issues.

Senior Manager, Data Processing - Pan Africa Hub

This role exists to ensure that Ipsos Pan Africa has the required data processing capabilities to meet our clients’ needs.
 
The role holder will direct and manage the Data Processing Hub activities in line with the Department and Divisional strategy, to create quality, faster and more robust deliveries of market research analysis to clients.
 
The role holder will focus on optimizing Ipsos Pan Africa’s efficiencies in data processing processes and systems, and on developing the company’s ability to drive people, process and Information Technology improvements aimed at maintaining the highest levels of data quality and service to clients.

Key responsibilities include:
  • Management of the Pan Africa Hub DP resources to ensure the they provide clients with consistently high quality services
  • Developing and maintaining necessary strategies aimed at enhancing the data management processes with particular focus on the quantitative data capture
  • Optimizing the application of the data processing software via expert capability enabling more timely and cost effective development of ‘user friendly’ survey based market research to clients
  • Continuous review of the current processes within in DP – scripting, questionnaire design, data processing, setting standards across the various points and ensuring such are enforced
  • Continually recommend, data handling and data analysis systems to ensure competitive differentiation
  • Provide questionnaire design consultancy to the business units in respect of complex job assignments
  • Keep abreast of current trends within market research systems and technology, in order to maintain personal skills/knowledge base to deliver leading edge
  • Monitors and efficiently administrates the working time of the direct reports to ensure efficiency in the daily activities performed by the team and a balanced workload
  • Monthly management reporting and analysis of the activity for the department
  • Coach and mentor Data Processing Executives on understanding and interpreting the technical aspects related SPSS / Quantum, etc application software
  • Recognize opportunities and initiate improvements on workflow and processes
  • Continuously review and update the staff capabilities within the DP and liaise with the Operations Manager and the HR Manager to ensure that capacity is kept at an optimal level while ensuring efficiency
The person:
 
To be successful in this role you will have:
  • First Degree in Mathematics or Statistics or a relevant business related field. A postgraduate qualification in data management will be an added advantaged
  • A minimum of 7 years experience in a full service market research company with at least 5 years experience as a Data Processing Manager
  • Experience with outsourced Data Processing Services
  • Team management and work scheduling experience
  • Sound trouble-shooting skills
  • Advanced Data Analysis skills with proficiency in SPSS, Quanvert and Quantum
  • Proficiency in creating new processes by being able to evaluate existing, and developing new solutions as needed
  • Outstanding Communication and Leadership skills
  • Strong People Development skills
  • The ability to develop partnerships with others in the industry
  • The ability to work cross-functionally and across geographies within Ipsos
  • A proven record of developing relationships with clients
  • Able to work under pressure and meet aggressive deadlines
  • Commitment to exceptional client service
  • High integrity
If you are this person, then you are right for us and we are right for you!

Please email a CV and covering letter explaining why you are interested in this position to careers-ke@ipsos.com. 

Applications will not be considered if covering letter is not attached. 

Include “Senior Manager, Data Processing” in the cover letter and email subject header.

Only short-listed candidates will be contacted. 

Deadline for application: Friday, 26th April 2013, 5pm

For more information on Ipsos-Synovate please visit:www.ipsos.com

Senior Manager, Data Processing - Pan Africa Hub Senior Manager, Data Processing - Pan Africa Hub Reviewed by Unknown on 12:05:00 AM Rating: 5

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