RwandAir, established in 2002 is the National Carrier for the Republic of Rwanda.
RwandAir mission statement is “to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment.” The majority share holding of the company is the Government of Rwanda.
RwandAir mission statement is “to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment.” The majority share holding of the company is the Government of Rwanda.
RwandAir is interested in hiring hands-on industry expert to fill a leadership position at Rwandair in order to support management at all levels in realizing its Vision and Mission. The successful candidates will for the period of one year renewable, under the direct supervision of the Deputy Chief Executive Officer to ensure a well and professionally run airline that will ensure safe and reliable services while ensuring a fair return on investment. .
Position: General Manager Commercial
Department: Commercial
Reporting: Deputy CEO
Department: Commercial
Reporting: Deputy CEO
Directly Reporting Positions:
- Director Sales
- Manager Marketing
- Manager Revenue Management and Pricing
- Manager Cargo
- Manager Network and Schedule Management
- Manager of Ground Handling Operations
Key tasks:
- Set the commercial strategy for Rwandair i.e. the customer proposition, revenue target and deployment of the key commercial levers to meet this objective: sales and distribution, marketing, network, pricing and revenue management, and cargo;
- Develop a clear and constant awareness of customer needs.
- Develop and monitor the demand picture that drives the 5 Year strategic plan including network and fleet growth,
- Establish cross functional working processes with finance, HR and operations on business processes that require multi departmental involvement such as product, * , new market entry etc.
- Maintain a constant awareness of competitor activities
- Identify new business opportunities e.g. ancillary revenue, code sharing etc.
- Manage and motivate the commercial team to ensure efficient service delivery
- Recruit key staff that are missing and appoint vendors to meet strategic skills that are otherwise missing from the business.
- Ensure consistency within company’s branding and marketing mix, especially PR and the Internet and appreciating its continuity;
- Ensuring excellent levels of customer satisfaction through working closely with the operational teams.
Authorities:
- Staff assignments within the Commercial team
- Selection of third party service providers – e.g. system vendors, agencies and consultants
- Performance evaluation of direct reports.
Accountabilities:
- Meeting revenue targets
- Brand awareness in line with the customer proposition
- Fleet and Network Plan
- Increase revenue and improve profitability
- Pricing Strategy
- Sales & Distribution Strategy
- Cargo strategy
- Demand side of strategic plan
- Focus on RPK and RASK
Required Skills
- Strategic planning and analysis
- Contract negotiation and management
- Public speaking and presentation skills
- Ability to focus on detail and big picture
- Analytical thinking
- Business and report writing
- Able to deal with multiple objectives and sources of information
- Relationship building and persuasive skills
- Able to challenge and be challenged
- Ability to cross reference argument
- Accuracy
- Endurance
- Team player
- Systematic worker
Required Education & Experience
- Past record of outstanding performance in similar position in an airline for a period of Minimum 12-15 years.
- Leadership experience in Sales, Commercial Planning and Marketing is desirable.
- Bachelor or master degree in Business Administration, Economics or Marketing.
How to apply:
- An application letter addressed to General Manager -Human Resources
- Recent and detailed curriculum vitae
- Relevant certificates
- A photocopy of the national identity card
- Two passport photos
- Three current referees
The deadline for submitting application documents is April 23, 2013 at 4 pm local time at the front desk of our head office located at Kigali International Airport, Top Floor building.
General Manager- Human Resources
RwandAir
Kigali International Airport – Main Terminal Building (Top Floor)
Box 7275 Kigali – Rwanda
Email: Recruitment@rwandair.com
RwandAir
Kigali International Airport – Main Terminal Building (Top Floor)
Box 7275 Kigali – Rwanda
Email: Recruitment@rwandair.com
Only shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer.
Note: RwandAir is an equal opportunity employer.
Rwandair General Manager Commercial Job
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