Head of Product and Innovation Upstream
The Head of Product and Innovation leads a team of dedicated Product Managers that are tasked with continuously improving and expanding Upstream’s product portfolio. They are responsible for designing & implementing products that address the needs of Upsteam’s mobile operator clients. He/she is the owner of the product vision, elaborates product strategy and execution, combining feedback from sales, marketing, development and customers to set the strategic vision and lead the execution on new features and products. Equally important, this position includes working with sales, account management & support teams to ensure our product supports our business model and is helping Upstream grow.
The position reports directly to the General Manager and is a part of Upstream’s Management Team contributing significantly to the company’s strategic vision.
Key Accountabilities
- Managing the entire product line life cycle from strategic planning to tactical activities
- Developing product roadmap – near term and future directions
- Responsible to direct research aimed at improving current products and generating ideas for new revenue generating products and services.
- Deliver quality Product Requirement Documents and functional specifications to drive efficient product development
- Managing the on-going development of the product line, ensuring quality, on scope and on time attainment of milestones
- Oversee a product’s creation, introduction to market and ongoing presence.
- Create, evaluate and analyze proposals for new business ideas, new lines of business and products.
- Interaction with teams within Upstream to help champion new ideas and ensure appropriate size and scope of proposed action plans.
- Understand the needs of both internal and external clients and speak strategically about the value of a given idea to client business.
Desired Skills & Experience
Knowledge, Skills and Experience
Position incumbent should have solid experience in:
- 6+ years of experience in Product Management and / or Product Innovation
- Strong technical background would be a plus
- Building mobile and digital consumer experiences from A to Z
- Designing mass appeal value propositions
- Usage of gamification techniques and creation of gamified experiences
- Experience in digital marketing and / or social gaming and / or digital content (entertainment, not informative). Experience has to be about the very design of the entire user experience, not just at one of the particular steps
- Experience in use of CRM and campaign management platforms; demonstrated awareness about basic features & the potential they offer
- Producing high-standard functional requirements resulting in great features / software
Personal Characteristics
- Fast thinker / innovative / creative
- Immaculate analytical skills
- Understanding of consumer psychology and behaviour – a grasp of social psychology would be a plus
- Ability to understand basic statistics
- Ability to understand cultural specificities
- Proven leadership credentials with an emphasis on positive team building
- Must possess an entrepreneurial mind set and spirit
Salary & Benefits
Compensation package includes competitive base salary and benefits, working closely with a highly motivated team in a dynamic and fast paced environment that provides the opportunity for rapid career development.
Company Description
More than 5 trillion ad impressions per year frustrate consumers and escalating use of personal data worries them. Upstream solves this problem of saturation vs. invasive targeting with our unique technology. Our marketing technology platform, MCS, processes big data, provides profound analytics in real time and uses machine learning algorithms to improve consumer purchase rates by 100% on average, adding more than $500 million to our clients’ revenues in 40 countries. 24 billion marketing messages have been exchanged through MCS with hundreds of millions of consumers in 23 languages. We’ve built the strongest knowledge base in the industry and the ability to drive better content, context and real-time adjustments that result in more convincing sales messages. We offer global coverage with offices in London, Redwood City, Rio de Janeiro, Singapore, Dubai, Athens, Bucharest and Rome.
Head of Product and Innovation Upstream
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