RECEPTIONIST AND TELEPHONE OPERATOR - TANZANIA CIVIL AVIATION AUTHORITY

THE UNITED REPUBLIC OF TANZANIA
MINISTRY OF WORKS, TRANSPORT AND COMMUNICATION
TANZANIA CIVIL AVIATION AUTHORITY

The Tanzania Civil Aviation Authority, (TCAA) was established by the enactment of

the Tanzania Civil Aviation Authority Act 2003 Cap 80 (R.E 2006) to regulate the civil

aviation industry in the United Republic of Tanzania in order to ensure effective

implementation of Standards and Recommended Practices (SARPs) as provided in

the Annexes of the International Civil Aviation Organization (ICAO). The Authority is

also responsible for economic regulation of the activities of persons and institutions

providing air transport services and aeronautical airport services. In addition the

Authority provides air navigation services in Tanzania.

To meet this mandate of regulating and overseeing the functions of the aviation

industry in an efficient, sustainable and cost-effective manner, TCAA invites

applications from suitably qualified Tanzanian Citizens to fill in the following vacant

positions;

RECEPTIONIST AND TELEPHONE OPERATOR II (I POSITION)

Reporting: Reports to Principal Administrative Officer

Main function of the job:

To efficiently and effectively handle incoming/outgoing telephone calls and

visitors of the Authority.

Duties and responsibilities:

1. To attend Authority visitors and notify personnel on visitor arrival

2. To maintain security and communication system

3. To receive messages and deliver to appropriate officers

4. To update telephone directory

5. To make and receive telephone calls

6. To perform any other related duties as may be assigned by supervisor.

Minimum Qualifications:

12

Holder of a certificate of Secondary Education with passes in English and

Swahili subjects and a Telephone Operation/Front Office certificate. S/he must

be Computer literate.

Salary: Within salary grade of TCAA SS.2

GENERAL TERMS AND CONDITIONS:

 Successful candidates will be appointed initially under a one year probation period

and thereafter upon confirmation, on a unspecified or specified period contract

depending on the age of the employee.

 All employees of the Authority are required to observe the TCAA Code of

Conduct.

 Other terms and conditions of service are as promulgated in the TCAA Staff

Rules.

 TCAA is an equal opportunity employer.

 Applicants for the positions of Director Air Navigation Services and Director

Economic Regulation who applied in the previous advertisement may re-apply

 Only successful candidates will be contacted.

 Shortlisted candidates will be required to meet their own costs of travel,

accommodation and other matters in relation to the interview

Mode of Application

Qualifying candidates should apply or lodge their applications at the address below

enclosing:

 Updated Curriculum Vitae;

 Copies of certificates including birth certificate;

 Two recent passport size photographs;

 Contact address of candidates including telephone number(s) and email

addresses; and

 Names and contact address of two referees, one of whom should be work related

from the current employer.

All applications for respective positions should be clearly marked on top of the

envelope e.g. “APPLICATION FOR A POSITION OF ....................”

Deadline for submission of applications is 4th January, 2017

All applications must be forwarded to the undersigned address:

Director General

Tanzania Civil Aviation Authority,

Nyerere/Kitunda Road Junction,

Banana Area,

P.O. Box 2819,

DAR ES SALAAM

Applications for the position of a Driver should be sent to the following address:

Civil Aviation Manager,

Kigoma Airport,

P.O.Box 363

KIGOMA