Relationship Manager

Twiga Bancorp Limited (TBCL) is a fast growing Non-Bank Financial Institution established under the Banking and Financial Institution Act (1991). The Institution has five Branches, two in Dar es Salaam and one each in Arusha, Dodoma and Mwanza. The Institution also operates Sub -Branch activities at the Julius Nyerere International Airport, Kilimanjaro International Airport, Mwalimu Nyerere Memorial Academy in Kigamboni - Dar es Salaam as well as a service outlet in Bunda - Mara Region. The Institution is in the process of managing change by reengineering its organizational structure, introducing new products and services and reinforcing efficiency and professionalism in its operations. The bank has recently migrated to a state-of-the art banking software with the aim oLimproving it services and product offering. In order to effect the envisaged changes,-the Institution invites suitable applicants to fill the following post:

NATURE OF EMPLOYMENT: Permanent and Pensionable

JOB TITLE: Relationship Manager
(a) APPOINTING AUTHORITY: CHIEF EXECUTIVE OFFICER
(b) RESPONSIBLE TO: HEAD OF RETAIL

(c) DUTIES AND RESPONSIBILITIES:
1. Manages and maintains current business relationships and seeks new accounts as per targets set out in the balance score card
2. Responsible for acquisition of a portfolio of mid-sized to large businesses as well as Institutions.
3. Ensure achievement of On Balance Sheet and Off-Balance sheet items as per set targets each month/quarter.
4. Ensures global customer relationship management: receive, evaluates customer financing needs, and elaborate proposals,
5. Improves customer portfolio profitability: develop and negotiates counter-parts in case of special conditions given to customer
6. Ensure deposit mobilizations targets from borrowing and non-borrowing customers are achieved. -t
7. Growth of income through advising customers on treasury products that the bank offer in the market in order to increase non-interest income.
8. Assist in information gathering to sharpen product lines in order to make them competitive in the market

Required Education & Experience:
• A Bachelor degree in Banking, Commerce, Economics, Social Sciences or any related field
(Master's degree is an added advantage) 4 - 6 years working experience in banking (working in SM E Banking is preferred)

Required Skills, Knowledge & Competencies:
• Strong knowledge of the bank's products and services
• Customer Care skills for execution of client requests without delays
• Positive and flexible attitude towards change and competition listening skills, sense of dialogue, power of conviction and facilitation and commercialism
• Ability to be proactive in implementing Commercial actions
• Sense of Risk Control and being profit oriented person.
• A high level of innovativeness and creativity
• A high level of integrity

APPLICATION INSTRUCTIONS:

Applications should include the following:

• Typed letter of application hand-signed by the applicant.
• Detailed CV.
• Photocopies of relevant Certificates.
• Two recent passport size photographs of the applicant.
• Name of at least two referees with complete contact details including office and residential address, postal address, fax number, telephone/ mobile telephone numbers and e-mail address and nature of relationship.

REMUNERATION
Attractive remuneration package will be offered to the successful candidate.
Applications should be addressed to

The Chief Executive Officer,
Twiga Bancorp Limited,
P.O. Box 10119
Dar es Salaam.
Physical Address:
Twiga House, Samora Avenue, Dar es Salaam
2nd Floor, CEO's Office.

Application should reach the Chief Executive Officer on or before 4,00pm on 14th March, 2016.
Only short-listed applicants will be contacted.