Reporting to the Practice Lead- Data Centre, the incumbent will determine the technical solutions architecture according to the company’s sales strategy.
The Senior Systems Engineer - Servers and Storage will work as a technical lead with SST sales teams and business partners. The position will provide the following services: IT infrastructure consulting, proposal preparation support, technical presentations to customers, and the analysis and design of SST’s complex products and solutions.
KEY RESPONSIBILITIES
Service Delivery –
- Working with an implementation team in project implementation and deployment, which may include overseeing elements of the project or team when assigned.
- The engineer may be called on to take over supervision of implementation tasks assigned and working to ensure proper implementation and troubleshooting if necessary.
- Supervising the implementations of Proof of Concepts (POC) in consultation with the team.
- Technical consultancy and recommendations.
Pre-Sales Activities –
- Working on assigned tenders and/or proposals, providing pre-sales support including assisting in solutions design, preparation of Bills of Materials, preparation of client presentations and assisting in client site surveys. All pre-sales tasks will require specialized input as per your skills
Coaching –
- Induction and mentorship of trainees as well as delegated supervisory duties for any students on professional attachment, assigned to the project as assigned by Divisional Manager.
Support -
- Assisting in providing post-sales support after project implementation, which will also include managing any support contracts assigned in consultation with the Team Leader and other senior engineers on the project
- Working with the internal support team on any requirements for equipment or systems that need specialization, including implementation and training
- End User support for contractual customers.
- Troubleshooting customer faults to achieve fault resolution for incidents escalated.
Training & Certifications –
- Undergo continuous technical skills update through certification and trainings are required in the engineer’s training roadmap within timelines set.
Desired Skills and Experience
QUALIFICATIONS AND COMPETENCIES
Required Experience
- B.Sc Computer Science / B.Sc Electrical Engineering or equivalent
- Solaris Systems Administration skills is a must
- Knowledge of Servers and Storage Technologies is a must
- 3-6 Years experience in servers and Storage technologies especially Sun/Oracle.
- Demonstrated ability to solve complex technical problems with accounts in complex technical environments.
- Linux/Unix skills
- Cisco Unified Computing Systems experience is an added advantage
- Good communication and presentation skills.
- Ability to travel as needed.
- Ability to demonstrate good judgment and decision making
- Project Management experience and certification will be an added advantage.
- Technical Sales experience will be an added advantage.
- Knowledge of High Availability and Business Continuity Technologies will be an added Advantage.
Required Certifications
- System Administrator for Solaris 10
- Solaris Network Administration for Solaris 10
- VERITAS Netbackup Specializations
- Oracle SPARC Servers Specializations
- Oracle Exadata Certification will be an added Advantage
- Sun Cluster 3.x Administration Certification will be an added Advantage.
- Oracle Specialization Certifications will be added advantage i.e.
- Oracle Linux Presales specialist
- Oracle Sun Flash Presales Specialist
- Oracle Sun storage 6000 Array Presales Specialist
- Oracle Pillar Axiom 600 Presales Specialization
- VERITAS Storage Foundation 6.0 Presales Expert will be an added Advantage
- VMware Certifications will be an added advantage
- EMC Storage Certifications will be an added Advantage
Senior Systems Engineer – Servers and Storage
Reviewed by Unknown
on
1:28:00 AM
Rating: