mHealth Programme Coordinator in Nairobi , Kenya

Title mHealth Programme Coordinator - Nairobi Job ID mob-oth-580 Department Mobile for Development Location Other Description  Our programmes require a wide range of expertise including proven professional programme delivery, as well as excellent relationship skills for dealing with a diverse range of stakeholders, including executive level sponsors. The programmes are international in scale and require the successful alignment of many member companies. We are currently expanding the scale of the mHealth programme, building upon an established capability and expertise as our activities expand. In particular we are looking for an experienced Programme Coordinator to assist with the coordination and support of the mHealth Programme detailed above. Key responsibilities include: • Programme coordination support to the overall programme team members, including maintaining programme documentation such as plan tracking, risk and issue logs, change logs, etc. • Assist the Programme Director in follow-up activities that arise from work plans, meetings and events. • Manage documentation for the internal and external programme reporting process, including: stipulated reports to donors, internal GSMA business units, mHealth Working Group, international partner organisations and other stakeholders. • Organisation of internal and external meetings and conference calls, including defining meeting requirements; venue selection and booking; sending meeting invitations and agenda planning. • Manage attendee lists and registrations for meetings and programme events, and oversee the meeting logistics and operations, including (but not limited to) management of various GSMA resources and online platforms (Salesforce, Eloqua, etc., in coordination with Marketing, GSMA Ltd., and other programmes). • Manage the mHealth contact database and ensure timely, professional and relevant communication in collaboration with the mHealth marketing manager. • Be responsible for the raising and timely tracking of purchase orders (POs) for suppliers, events, marketing, and sponsorship. • Responsible for overlooking the mHealth programme email account.  Context  GSMA Mobile for Development brings together our mobile operator members, the wider mobile industry and the development community to drive commercial mobile services for underserved people in emerging markets. We identify opportunities for social, economic and environmental impact and stimulate the development of scalable, life-enhancing mobile services. Mobile is the predominant infrastructure in emerging markets. We believe it is the transformative technology that enables us to put relevant, impactful services into the hands of underserved people. Since the creation of GSMA Mobile for Development we have partnered with 46 mobile operators, rolling out 83 initiatives, impacting tens of millions of people across 45 countries. GSMA Mobile for Development - mHealth The GSMA’s Mobile for Development mHealth programme brings together the mobile industry and health stakeholders to improve health outcomes in emerging markets, with initial focus on Millennium Development Goals 4, 5 and 6 across Africa. There are a number mHealth services in the market today, but few currently demonstrate scale, replication or significant impact. A study conducted by the GSMA, reviewing almost 700 mHealth services, showed that less than 1% are significantly impacting health outcomes. In order to unlock the latent potential of mHealth, the GSMA has identified three key barriers that need to be addressed: fragmentation of service delivery; a lack of scale and sustainability across the full reach of mobile networks; and limited, sustainable public private partnerships that are able to replicate or demonstrate impact to the lives of people most at risk in each country. To address these barriers the GSMA is bringing together its mobile industry members and health stakeholders to collaborate to demonstrate a sustainable business case for investment, support implementation of mHealth services in priority markets; and facilitate partnership opportunities between mobile and health stakeholders. The initial focus of this work is on Africa where mobile and ICT can play a big role in helping to fast track Millennium Development Goals 4, 5 and 6. In June 2012, the GSMA’s Pan-African mHealth Initiative was launched with the aim of creating a sustainable public-private partnership to deliver a reference implementation for scaled mHealth services that can be replicated across disease portfolios and countries. For more information go to www.gsma.com/mhealth Criteria  The best candidate will be/have • Very conscientious, with high personal standards and excellent attention to detail. • A high sense of responsibility and focus on delivering to commitments. • Ability to manage multiple tasks with high quality and timely delivery. • Enjoys both high level planning and hands on delivery. • Comfortable working in a fast paced, rapidly changing environment. • A strong relationship manager. • A team player with experience of working in a consultative and facilitative environment. Will need excellent English verbal, written, and presentation skills. • Intellectually sharp, self-motivated and passionate about the use of mobile for development and mHealth. Criteria for selection • Degree level qualification in communications or a related field. • Significant years’ experience programme coordination processes and principles. • Experience working with/in a programme management office. • Proven ability prioritising issues in order of importance and urgency for action/escalation. • Proficiency (intermediate level or above) using Microsoft Word, Excel, and PowerPoint. • Proven ability to deliver accurate, professional, clear and concise communications of a consistently high quality. • Experience planning, managing and s uccessfully hosting events internationally. • Experience negotiating with and managing external suppliers. • Experience working in an international environment, with geographically dispersed teams. • Experience in the mobile telecommunications industry in a project management office would be advantageous. • Experience as part of a team working in the health and/or development industry would be advantageous. • Willingness to travel on an international basis. The Programme Coordinator will report to the GSMA Mobile for Development mHealth Programme Director Click here to complete an application form for this position