Job Summary: As a member of the senior management team within the CARO regional office, the Deputy Regional Director for Management Quality (DRD/MQ) supports the work of the regional director and the Country Representatives. The DRD/MQ acts as the regional team leader for supervision of the management quality portfolio and for coordinating management quality across multiple units. S/he is responsible for advancing regional and agency-wide management quality strategies including the assessment and improvement of systems; the analysis, documentation and disclosure of risks and liabilities; and overall support in staff capacity building at the country program level. CARO has experienced growth in multiple delicate sectors such as Global Fund and Commodity Management (Direct Distribution and Monetization). Both require leadership and guidance from the regional office in the field of MQ.
Specific Responsibilities: I. Management Quality Oversight 1. Develop and implement the MQ strategy for the region and act as the team leader for that strategy. 2. Develop/disseminate best practices on management issues within region and across regions. 3. Actively participate in MQ Community of Practice with other DRDs/MQ, MPI, HR, Finance, and Internal Audit. 4. Assure provision of technical assistance to country programs in management issues. 5. Improve country program capacity to strengthen partner organizations.
II. Compliance 1. Regularly analyze risks and liabilities through the Risk Disclosure process and provide recommendations for addressing them. 2. Develop concrete strategies to monitor and improve country program compliance with policies and donor requirements (Patriot Act; export control/trade sanctions; USG Regulations, etc.). 3. Review and approve all agreements (Consortium agreements, Transfer Authorizations, Cooperative agreements, Grant agreements, sub-recipient agreements, donor agreements, leases etc.). 4. Disseminate and make available to all country programs all donor guidelines and requirements. Keep abreast of any new changes to the requirements and disseminate to all country programs. 5. Identify training opportunities in grants management for staff development. 6. Ensure with the RTA for Monetization, compliance with agency and CARO monetization review procedures. 7. Actively support CPs on setting commodity and in-kind management systems.
III. Audits 1. Provide guidance to country programs in preparation for and close-out of internal and external audits. 2. Develop an action plan to address the major and more frequent audit findings. 3. Ensure follow up on country program audit reports. Make sure all CPs are responding to and addressing the audit recommendations in a timely and efficient manner.
IV. Proposal and Budget Management 1. Assist the RFO and Budget Development Specialist on proposal and budget review. 2. In coordination with the RD, RFO and DRD/PQ, develop an investment strategy for the region that allows for an equitable and strategic investment of private resources to further the agency and regional strategy; ensure country program spending is closely monitored and that resources are directed appropriately. 3. Support the RFO in the development and review of country APP. Lead the development of the regional office APP.
V. HR Management 1. In conjunction with the RD, ensure regional/country compliance with the Performance Management System. 2. Approve international staff allowances, timesheets and leave requests as delegated by the RD. 3. Assist CPs, RD, and HR in staff development for international and national staff. 4. Monitor and analyze regional staff base, trends, and needs in conjunction with HR and MPI. 5. Monitor and provide guidance as necessary on regional compliance with HR policies and procedures. 6. Review country program Personnel Policy Manuals to ensure compliance with agency policy and local law. 7. Liaise with HR on staff development, management training, orientation, and policy issues.
VI. ICT Management 1. Supervise the Regional Information Technology advisor, including performance management, objective and work plan setting 2. Support the RISA to prioritize implementation of the Agency ICT Strategy in the region 3. Promote optimal use of management information systems at country and regional levels (e.g. maintenance of Intranet sites; ensuring up-to-date IT in CPs)
Supervisory Responsibilities: Regional Information Technology Advisor, Regional Monetization Advisor (shared with SARO), Regional Emergency and Security Advisor
Key Working Relationships: Internal: Regional Director, DRD/PQ, Country Representatives, Regional Team, relevant HQ departments such as MPI, Finance, HR, Internal Audit, DRDs/MQ
External: USAID or other donors; regional networks
Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. • Serves with Integrity • Models Stewardship • Cultivates Constructive Relationships • Promotes Learning
Qualifications: 1. Advance degree in development, management, accounting or related field. 2. Minimum five years’ experience in non-profit management, and/or development and/or emergency programming, including at least 3 years living in a developing country; prior experience as a CRS country representative preferred. 3. Knowledge and familiarity with USG reporting and program standards/compliance practices. 4. Knowledge of Title II commodity management practices. 5. Demonstrated understanding of industry standards and management best practices. 6. Demonstrated knowledge of and ability to utilize a variety of training and technical assistance methodologies appropriate for groups from diverse backgrounds. 7. Demonstrated ability to transfer knowledge in formal and informal settings 8. Proven leadership qualities. 9. Ability to function effectively as part of a multicultural team. 10. Willingness to live in Central Africa and to travel 25% time. 11. Fluent English and French (speaking, reading and writing ability) required.
To apply, visit www.crs.org/about/careers
EOE/M/F/D/V
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