| The incumbent will offer customer support services to both internal and external customers on public health in liaison with Regional Area Manager (RAM), Regional Director (RD) respectively; with the purpose of meeting the stipulated organizational objectives. | |
| Description: | · Contribute positively to the overall company expectation by HQ qualitatively and quantitatively. · Achievement of overall annual budget for the company. · Compliance with internal standards and procedures. · Meet the set country and product portfolio specific quantitative targets as per the annual action plan and budgets allocation. · Conceptualize, prepare and provide annual detailed SMART country plans for review. · Prepare objective based country travel plans covering entire product portfolio “new products”, execute, report with detailed analysis and make recommendations. · Relationship building inside, outside office and detailed knowledge of key identified stakeholders. · Develop a country database of key customers, stakeholders and partners in the company’s key areas of operation in liaison with Public Health. · Ensure recruitment, training, development, maintenance, focus and appraisal of agents. · Ensure timely payment of debts within the agreed credit period. · Ensure customer complaints and resolutions are discussed with the customer as well as relevant internal departments to satisfaction. · Practical product knowledge within company portfolio. · Use effectively and efficiently company resources hence maximizing productivity. · Ability to introduce entry barriers with global company “new product portfolio”. |
| Requirements: | · Advanced degree in business administration/Bachelors degree in business related field. · Additional degree/diploma in Public Health related discipline will be an added advantage. · More than 5 years experience in sales. · Sales experience in public health, pharmaceutical or insecticide related field will be and added advantage. · Knowledge in French is an added advantage. · International or regional travel (Africa). · Interact cross culturally and innovative ability. |
Send your application including a cover letter and detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 1st April 2011
Adept Systems
MANAGEMENT CONSULTANTS
P O Box 6416, Nairobi, GPO 00100
Web: www.adeptsys.biz
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