IN BILLING MANAGER
Reporting to Information & Systems Manager
Duties and responsibilities
• Budgeting for the Billing & IN Unit (CAPEX and OPEX)
• Contribute towards the development of the Information services strategy from Billing & IN perspective, ensuring that it is in line with the overall Company Strategy
• Establishing written policies and guidelines for effective and efficient customer billing
• Participating in the establishment of companywide standards for Billing systems
• Monitor staff and Sectional performance
• Set realistic, challenging and achievable targets
• To ensure appropriate IS staff skills to enable efficient OSS/BSS management
• Coordinate development of staff Personal Development Plan
• Develop IS Staff Training plan
• Ensure appropriate staff placements and equitable distribution of workload
• In liaison with other units, develop, implement, continually monitor and improve the billing core and supporting processes so as to deliver excellent services
• Ensure that the daily, weekly and monthly business reports are accurate delivered in time to the relevant business users
• Prepare monthly reports to the Head of Information Systems
• Prepare the daily PPS Report and circulate to EXCO
• Ensure that the billing system and IN and all interfacing platforms are operational within the agreed SLAs
Requirement:
Applicants must have
• Bachelor’s degree in Electrical, Telecommunications Engineering or any t other relevant field.
• Postgraduate level in any related field is an added advantage.
• 5 years’ experience, 3 of which need to be in an Engineering Management Position.
• University degree in Computer Science, Telecommunication Engineering and related fields
• At least 5 years’ experience in Information Systems within a telecommunications business setting.
• In depth knowledge of charging and billing systems, both real time and online. Retail
• prepaid and Postpaid and wholesale ( interconnect and Roaming) Billing
• Proven experience of financial accounting principles
• Hands on with Operating Systems (Unix/ Linux, Windows 2003/2008) to at least advanced user level
• Hands on with RDBMS” (MySQL, Oracle, MS SQL server) to DBA level
• Knowledge of application server platforms like MS SharePoint, Oracle AS etc.
• Working Knowledge of reporting tools like Crystal reports, etc.
• Proven experience leading highly specialized technical teams
• Ability to work with minimum supervision and extremely focused, self driven, innovative and creative.
• Should be able to build and maintain relationships across different functions and organisations
• Analytical and solutions focused.
• Ability to work under tight deadlines and ability to respond to high-priority situations
Salary: - USD/month
How to apply:
Applications from suitably qualified candidates should be submitted to:
The Chief Human Resource & Administration
Officer
Uganda Telecom
Rwenzori Courts
P.OBox7171
Kampala.
Or recruitment@utl.co.ug
Closing Date: 21st June 2012 at 17.00hrs, Only short listed candidates will be contacted.
IN BILLING MANAGER Uganda Telecom
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