Job Description
Job Description
1. Acquire profitable new customers for the SME Banking business through the creation, development and maintenance of high quality advisory relationships, that includes effective consultative selling and creative structuring of financial solutions (within segmentation boundaries) and/or;
2. The role holder is required to market and manage SME customer relationships through pro-active and consultative approach and detailed understanding of existing customers' business(es) to enhance profit.
Key Roles & Responsibilities
• Directly work with customers to deepen and secure new business relationships through the analyses of needs and provision of products and services.
• Creatively tailor products to meet individual customer needs.
• Analyses and reviews quality of potential and existing business to ensure maximum profitability.
• Manages credit quality standards through effective management of risk according to the Departmental Operating Instructions (DOI) and other SCB policies.
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Work in close partnership with Credit analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with DOI.
• After consideration of individual case merits, recommend credits for approval by relevant authorities.
• Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• May be requested to co-ordinate country or regional initiatives within a SME team.
• Provide feedback to senior management, marketing and product management on customer's needs and the efficiency of marketing strategies and tactics.
• Responsible for delivering a service to customers that matches the Bank's brand promise of being 'The Right Partner'.
• Be conversant with the AML/KYC requirements. Undertake actions to ensure compliance and report suspicions. Exercise due care and diligence in ensuring all anti-money laundering and KYC requirements are complied with.
Qualifications & Skills
• Good first degree or requisite technical skills gained through professional associations and practical experience.
• Five plus years of experience.
• Credit Skills Assessment qualified or enrolled.
• Trade Skills Assessment qualified or enrolled.
• Experience in a corporate banking an asset.
How To Apply
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information to hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Additional Information
- Posted:
- May 8, 2012
- Type:
- Full-time
- Experience:
- Associate
- Functions:
- Customer Service
- Industries:
- Banking
- Employer Job ID:
- 332405
- Job ID:
- 2993616
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