Serengeti Breweries Ltd (SBL) operates exclusively in Tanzania and is the 2nd largest beer company with a market share of 25%. SBL is a subsidiary of East Africa Breweries Ltd (EABL) – which is in turn partly owned by one of the world’s biggest alcoholic beverage companies, Diageo. The company is an integrated demand/supply business with 3 operational breweries in Dar Es Salaam, Mwanza, and a third one in Moshi, which is situated in the northern part of the country near the Kenyan border. SBL’s flagship brand is Premium Serengeti lager, which accounts for 50% of SBL sales volumes. The other beer brands are Tusker, Guinness, Tusker Malt, Kick and Pilsner.
SBL has 3 fully operational breweries in Dar es Salaam, Mwanza and Moshi with a combined capacity of 1.3m Hls. Moshi has a capacity of c600khls per annum and a scope to expand to more than 1 million in F14.
Role Purpose
The Senior HR Advisor provides end-to-end HR Service Delivery within their region – he/she will be responsible for resolving issues directly with employees and those forwarded by Line Managers or HR Business Partners. Their main focus will be on Employee Lifecycle activity covering resourcing, take-on and take-off, data management, contract generation, management of individual ER issues and providing advice on policies to line managers, employees and HR Management teams.
Key Accountabilities:
- HR Service Delivery
Responsible for working closely with their HR colleagues on managing key end to end HR processes such as tracking and monitoring employee exit and employee on-boarding, job changes, etc. This will include being the contact point for employees and line managers in resolving queries and updating relevant parties of progress and status.
Accountable on a day to day basis for the data management and contract generation activities.
Focus on providing superior customer service to employees and line managers through building relationships and resolving case work
Produce and supply on request and as standard reports and statistical information
Review processes and feedback in order to assist in process improvement
Resolve more complex employee lifecycle and policy queries and refer appropriate cases to the Global team or internal HR resources.
Provide support to HRBPs and line managers where required
- Organisation Position Management
Support HR Service Delivery Manager on the integrity of organisational structures and management
Experience
- Relevant university degree
- Ability to build strong relationships with line and HR colleagues
- Able to build credibility with line managers and employees
- Exposure to HR related technology
- Ability to understand process principles and consistent application
- Previous experience in a customer service environment
- Previous experience of people/team management is desirable
- Experience of contact with process design and implementation
CLOSING DATE: 21 JUNE 2012. TANZANIAN NATIONALS ARE ENCOURAGED TO APPLY
Senior HR Advisor - Moshi
Serengeti Breweries Senior HR Advisor - Moshi
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