Duties and Responsibilities:
- Source for orders directly from customers.
- Call customers from the office to source for orders incase one is not in the field
- Communicate and advice customers on new products, discounts, promotional offers and any products that are out of stock.
- Liaising with the stores manager to ensure that all the invoiced products are dispatched and credit notes are raised for any products out of stock.
- Predict customer requirements /re-order level depending on the season or customer’s history.
- From time to time to visit customers at their premises to collect feedback on our goods and services and their payment plan.
- Ensure that all complaints by customers are addressed to immediately and fully settled / to the customer’s satisfaction.
- Delivering statements to our customers who are enroute and as may be requested from time to time by the operations director.
- Calling debtors to follow-up on payments for goods sold to them on credit and collecting cheques as they fall due and cash as they deliver products.
- Inform and advice management about seminars, conferences, shows and any other related events in the market that will help promote company products.
- Delivering of products, samples and promotional materials to our customers from time to time.
- Planning, calling and meeting directors of potential customers to market our products to them.
- Liaise with the sales team in the office to ensure orders given are supplied to our customers on a timely basis.
- Do an evaluation of our customers on field visitations to advise management on setting of credit limits based on the due diligence.
- Gather market intelligence reports for the company from the field to shape decision making.
Other Added Assignments
- Prepare and submit Daily reports, Weekly and Monthly reports to the managing director.
- Participating in the preparation of up-dated pricelists, samples, data collection forms, field trip budgets and field timetables / route plans on timely basis.
- Advising and planning for trips to specific clients where he/ she might need to be backed-up by top management or technical staff.
The ideal candidate
- The candidate must have excellent communication skills i.e. fluent in both English and Kiswahili (written and spoken).
- A diploma in veterinary or pharmacy from a reputable institution is an added advantage.
- Must be a go-getter who knows how to close sales and build an empire of good customers.
- Must have at least a diploma level training in sales and marketing.
- At least 4 years continuous working experience in a busy reputable organization. First hand field sales experience in a veterinary and equipment distribution or pharmaceutical Company will be an added advantage.
- Ability to sell through an integrated computer system e.g. Pharmacore or Pharmasoft etc.
- A person of un-questionable integrity.
- Organization, planning, analytical and interpersonal skills are paramount requisites.
- Flexible as this is a field based position and one will be required to travel on frequent basis.
Azipharm limited in an equal opportunity employer offering employment without regard to any bias.
Field Sales Reprentative / Medical Representative
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