Chief Marketing & Public Relations Job at National Social Security Fund (NSSF)

The National Social Security Fund (NSSF) which is the leading provider of social security in Tanzania is hereby inviting applications from suitable, qualifed, experienced, dynamic, and motivated Tanzanians to immediately all vacant position currently existing in the Fund.

Scope of the Position Reports to the Director General

Key duties and responsibilities

1. Formulates strategies in Marketing and Public Relations function in the Fund including short and long-term work programs, and supervising the implementation of such programs;
2. Develops annual marketing plan for the Fund, strategic marketing planning and market research programs;
3. Plans and promotes marketing and branding of the Fund;
4. Advices the Director General on all matters relating to the Fund’s image and social responsibility issues;
5. Promotes the Fund’s bene ts and services and develop a positive image amongst members of the public and in particular amongst key opinion leaders and stakeholders;
6. Maintains close liaison with members of the press to ensure that the press is aware of the work of the fund and has a positive attitude towards the Fund;
7. Responds to requests for information from members of the public and ensures that correct information is given to the public-always keeping in mind that the Fund’s spokesperson is the Director General;
8. Assists Directorates and Departments in publicizing their work and ensuring that a proper image of the Fund is protected at all times;
9. Analyzes marketing trends and recommend appropriate measures to be taken;
10. Manages social media presence and set programs to improve Fund’s reputation and recognition;
11. Oversees periodic analysis reports outlining competitive environment and current trends in the stature of the Fund vis-a-vis its key stakeholders;
12. Oversees matters of protocol in the Fund;
13. Manages the complaints Management system of the Fund;
14. Manage Customer satisfaction surveys and reports;
15. Monitors and appraise performance of staff on continuous basis to ensure attainment of directorate objectives;
16. Conducts monthly sta meeting to review performance led targets accomplishment;
17. Performs such other related duties as may be assigned by the Director General from time to time.

The following distinct areas of expertise and experience are required:

• Masters’ Degree in Business Administration, Commerce, Marketing, Journalism or Mass communication.

• A minimum period of ten (10) years of relevant work experience eight (8) years of which in a senior managerial position.

Training on speci c specialization or in management will be an added advantage.

• Strong leadership skills;

• Excellent communication skills;

To apply for this job, please go to the following websitewww.nssf.or.tz