IT RISK OFFICER
Location: Head Office
Reporting to: Head of Risk and Compliance
Positions supervised: None
Grade: Assistant Manager Level, BG5
Overall role: The role holder will partner with various stakeholders of the business to assess relevant IT and IS systems whilst adopting a risk based approach. To provide IT expertise with regards to Information Security and other IT-related business processes and oversee the ongoing management of information security policies, procedures, and technical systems in order to maintain the confidentiality, integrity, and availability of all of the Bank’s information systems. To ensure that the access control, disaster recovery, business continuity, incident response, and risk management needs of the Bank are properly addressed; and to measure, analyze, monitor and control the Bank’s risk exposures.
Key Responsibilities:
1. Prepare, implement and review the Bank’s IT security policy, procedures, controls and standards for both existing and new applications;
2. Ensure reviews are conducted to ensure that all systems have effective, quality IT security documentation in place, including: Qualitative risk assessments; Current and effective IT security plans; Annual system self-assessments; Current and tested contingency plans; and Current certification and accreditation.
3. Conduct self-assessments of the Bank’s IT Security Program to ensure the Bank’s effective implementation of and compliance with established policies and procedures;
4. Address/correct any weakness identified during assessments and audit exercises;
5. Monitor business systems through adequate audit logging, scanning, and monitoring processes;
6. Establish and implement a process to ensure that all users receive periodic IT security awareness briefings and copies of rules of behavior, are trained to fulfill their IT security responsibilities, and understand the consequences of non-compliance;
7. Monitor, document and ensure resolution of all incidents, implement incident handling and escalation procedures, and report all incidents to the Head of Risk and Compliance;
8. Ensure mat IT security is addressed in the development and acquisition process of information systems and security related products and services;
9. Monitor and enforce internal risk policies (e.g., credit , market risk, operational risk policy);
10. Report violations of risk policy with a proposal of appropriate measures;
11. Assist the business/support units to manage and implement risk management mechanisms;
12. Monitor developments in risk management approaches in the industry, assess viability and recommend actions for implementation;
13. Monitor targets/Key Performance Indicators (KPIs) across functions; and
14 Perform any other duties that may be assigned from time to time by the Head of Risk and Compliance.
Requirement:
Knowledge, Skills and Experience
• Bachelors Degree ICT, Computer Science or a related field
• CISA and other related Certified / Professional qualification in ICT an added advantage
• 3 years’ experience with exposure to reviewing and advancing IT Security in a bank environment
• Experience in assessing technology risk
RELATIONSHIP MANAGER PUBLIC SECTOR AND INSTITUTIONAL BANKING
Location: Head Office
Reporting to: Manager Corporate
Positions supervised: None
Grade: Manager Level, BG4
Overall role: To recruit and nurture Public Sector and Institutional Banking business, grow existing relationships and monitor and maintain the bank’s business portfolio within manageable risk spheres to enhance profitability. Implement the bank’s marketing initiative to deepen market penetration and realise portfolio growth especially in the public sector and institutional banking domain.
Key Responsibilities:
1 Sell the department’s and the bank’s products suitable to Public sector and Institutional banking clients,
2. Identify and disseminate information to and from the market/customers and alert management on trends, risks and opportunities to maximize and sustain revenue;
3. Promote and maintain the highest standards of customer service in order to maximize the returns from existing relationships and attract new business from targeted customers;
4. Monitor and enhance the business portfolio risk profile within agreed parameters at all times together with the Risk unit; to minimize non-perforrning assets and to ensure accumulation of deposits with a view of generating an inexpensive and stable base;
5. Constantly explore the enhancement of the bank’s brand name so that the bank holds out to the target markets as one of the best in the Public Sector and Institutional Banking field in terms of service, innovation and customer awareness/responsiveness;
6 Appraise opportunities for synergy and keep well documented reports/ visits/contracts with all our relationships, the bank’s management and other units;
7. Procure/recruit, nurture and sustain new Public Sector and Institutional Banking relationships that have a potential to grow and provide superior returns;
8. Handle borrowing clients Follow up on un paid arrears and excesses;
9. Prepare periodical reports to management
Requirement:
Knowledge, Skills and Experience
• Bachelors Degree in relevant field
• 2 to 3 years’ experience in a financial institution, with sales and relationship management experience for Public Sector and Institutional Banking.
• Self-guided, strong innovative, creative thinking, analytical, resilience.
• Strongly customer focussed.
• Must be self solution driven, proactive and have an in-depth knowledge of the business environment and Industry with Strong negotiation, interpersonal and communications skills
• Exhibit drive energy, aggression and passion for business development and acquisition and has effective customer relationship management skills.
BANK MANAGER GLOBAL OPERATIONS
Location: Head Office
Reporting to: Head of Operations
Positions supervised
- Manager E-Commerce
- Manager Trade and Treasury Operations
- Banking Officer
- Money Transfer Services
Grade: Senior Managerial Level, BG3
Overall role: To plan for and manage the bank’s E – Commerce, Trade and Treasury Operations and Money transfer services sections of the bank and ensuring efficient and effective execution all global operations related transactions in a timely and cost effective manner while maintaining excellent service to the customers.
Key Responsibilities:
1. Implementation of e-channels related products
2. Support the sales and marketing team with product rollout at customer site
3. Ensure the e-channel systems are operating seamlessly to customer satisfaction
4. Ensure Trade Services related operations are offering the required level of service as per the Service Level Agreement
5. Work closely with Corporate and Sales team to aggressively increase uptake of trade finance related products
6. Ensure treasury back office provide efficient and cost effective support to Treasury Front office team
7. Ensure funds transfer services are running efficiently and in cost effective manner at all times as per the Service Level Agreements
8. Ensure staff are trained to understand significance and contribution of their role towards the overall bank objectives
9. Contribute significantly toward reduction of cost of doing business through process re-engineering and automations
10. Engage closely with business owners to create a strong working team that will deliver excellent customer experiences.
Requirement:
Knowledge, Skills and Experience
• Bachelors Degree in business/financial related fields
• Masters Degree in a Business related field/ Finance will be an added advantage
• Professional qualifications in Finance or Business
• A minimum of 5 years relevant experience in banking operations, 3 of which should be at senior management level with exposure to global operations.
• Self-guided, innovative, creative thinking, analytical, resilience and leadership skills.
• Must be self- solution driven, proactive and must have an in-depth knowledge of the banking business environment.
• Must have Strong negotiation, interpersonal and communications skills
• Good knowledge of ICT and ICT Systems and Knowledge of bank operating systems
• Ability to work under pressure and Ability to work longer hours.
HEAD STRATEGY MANAGEMENT AND BUSINESS ANALYSIS
Location : Head Office
Reporting to : Managing Director
Positions supervised : None
Grade : Senior Managerial Level, BG3
Overall role: To compile value-added management information that will assist Management and the Directorate in understanding and driving Strategic performance, as well as developing world-class management reporting and analysis for Business strategy monitoring. Formulate long-term and short-term product policies and oversee internal consulting projects lor business units and departments to maintain alignment with company strategy.
Key Responsibilities
1. Monitor Bank activities in line with the strategic direction, monitor and interpret all trends that occur within the industry;
2. Evaluating market size, competitor accomplishments and industry structures. Review industry performance and conduct market intelligence on competitor behaviour in our key market segments, detailing out implications for the Bank’s growth and visibility;
3. Monitor progress of the bank and its competition to ensure that all goals and benchmarks are met, re evaluated and adjusted as needed;
4. Responsible for creating business plans for all new branches and business ventures. In partnership with department heads, identify and triage business development and growth opportunities as well as seek out partnership opportunities with external vendors and organizations;
5. Review and report on weekly Wholesale and Consumer banking performance by RM and by branch against targets, deposit mix, advances, and profitability. Evaluate and analyze statistics and data collected through task analysis, business process, surveys and workshops and from various departments and turn it into usable information to facilitate Directorate decision making;
6. Collect and analyze the Bank’s business requirements and transfer the same knowledge to Directorate. Advise and provide suggestions to the Directorate during the development stage of product/business ideas to meet the Bank’s strategic objectives. Assist the directorate in the preparation of board papers and other documents for external parties;
7. Coordinating with Business units to evaluate new business propositions and performance;
8. Review, Obtain and analyze relevant information on the dynamics of the East African economies with respect to growth sectors, paying special attention to me bank’s strategic business growth axes;
9. Review and advise the management team on the impact of inflation, exchange rate movements, and money (liquidity and interest rates) and capital market performance on the bank’s overall strategy and propose positive action to achieve the overall goals. Coordinate Economic Research team efforts and drive the implementation agenda. 10. In consultation with the Revenue and Cost Optimization team, analyze the key revenue drivers showing the impact of change scenarios on the Bank’s profitability.
Requirement:
Knowledge, Skills and Experience
• Bachelor’s degree in Finance, Statistics, business Administration or any related field from an accredited institution.
• Master’s degree in Business Administration is an added advantage.
• Professional qualifications in Finance or Business
• A minimum of 5 years relevant experience in banking, 3 of which should be at senior management level with exposure to strategic business management and monitoring.
• Solid mathematical aptitude and ability to analyze and document complex business processes.
• Ability to make effective decisions under pressure, think analytically and should be a problem solver.
• Ability to gather and interpret relevant data and information and strong ability to multitask
• Excellent Communication skills (oral and written), strong relationship-building skills and Team player.
• Advanced skills in Ms Word. Outlook, and Excel.
HEAD OF HUMAN RESOURCES
Location: Head Office
Reporting to: Managing Director
Positions supervised
- Human Resource Manager
- Senior Human Resource Officer
- Human Resource Officer Head of Department Level, BG2
Grade: Head of department level , BG2
Overall role: As a key member of the Executive Management Team, the job holder will be responsible for providing strategic and operational leadership of the Human Resource function through policy and procedure formulation and implementation in areas of human resource planning, training and development, remuneration and ensuring excellent general staff welfare,
Key Responsibilities:
1. Shall be responsible for participation in senior level decision making and strategic direction of the Bank. This will include developing and implementing the Annual Human Resource strategy and workforce planning in alignment with the bank’s overall strategy.
2. Maintain an up to date framework of policies and procedures that enable the business to employ, engage, develop, and manage its people in accordance with the Bank’s values, and within the employment law. Enable all staff to understand and access these policies and procedures as appropriate to their roles and responsibilities.
3. Responsible for Human Resource Management Information System and preparation of HR related reports to management and the board. Streamline and strengthen the HR records, statistics and information system (MIS) for effective planning for administrative control purposes at departmental and ultimately at corporate levels.
4. Develop, oversee implementation and track the annual Human Resource budget while ensuring accountability and efficient cost management.
5. Planning, implementing, -evaluating and monitoring staff training and development activities in line with the bank’s strategic direction, staff up skilling and enhancing staff professional advancement. Conduct annual training needs analysis, prepare and implement the training plan and budget while ensuring identified training needs and competence gaps are covered.
6. Co-ordinate and maintain efficient staffing levels through systematic recruitment, appointments, deployment and transfers of staff as required from time to time. Analyse critically and advise stakeholders on the overall impact of staff recruitments, deployment and transfers and promotion proposals and/or decisions.
7. Maintain oversight over a Performance Management system that supports and promotes a high performance culture within the bank. Implement rigorous work planning, develop and disseminate SMART key performance indicators, ensure regular staff performance appraisals, enforce performance improvement mechanisms, provide feedback and reward mechanisms.
8. Oversight of provision of favourable staff benefits and compensation schemes with a view to ensuring internal equity and external competitiveness.
9 Manage the employee discipline and grievance process through providing support and assistance to management to monitor assess and evaluate the overall level of staff compliance with bank’s HR policy and recommend and/or follow up with remedial action thereof in liaison with stakeholders, as required. Ensure staff grievances are handled expeditiously and solved with finality.
10. Effectively manage staff welfare aspects and develop initiatives that will ensure a conducive environment for staff motivation and high productivity
11. Develop and monitor HR related Service Level Agreements with heads of department to ensure efficiency, value for money and timely delivery against set targets.
12. Manage and supervise the HR Team to ensure effective and timely implementation of HR strategies.
Requirement:
Knowledge, Skills and Experience
• A Bachelor’s degree in Human Resource Management or other related field.
• Masters degree in Human Resource Management or a relevant field.
• Post graduate diploma or a professional qualification in Human Resource Management.
• Minimum of seven (7) years work experience with three (3) years of HR experience at senior management level in a relatively large organization.
• Excellent people management skills
• High level of confidentiality and integrity
• Possess strong leadership skills, be able to motivate and influence others positively
• Demonstrable maturity and professionalism
• Work well with others in a collaborative and solution focused manner
• Self-guided, strong analytical, organizational and planning skills
• Competent understanding o( employment legislation
• Ability to think creatively and strategically
• Counseling skills
How to apply:
Applicants should send job applications, up-to dale curriculum vitae and copies of academic certificates through courier or hand delivery to the address below by 18th June 2012. Your application should include three references, none of whom should be your relative and all of whom should have supervised you, taught you or known you through your work. Only short listed applicants will be contacted. If you do not hear from us by 30* June 2012 please consider your application as unsuccessful.
THE MANAGING DIRECTOR BANK OF AFRICA – UGANDA Ltd Plot 45 Jinja Road P.O. Box 2750, Kampala
BANK OF AFRICA VACANCIES JUNE 2012
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