In order to keep our services at a higher level and meet our customers’ maximum satisfaction,
Suitably qualified candidates are invited to fill the vacant positions available in our organization as follows:
JOB TITLE: System Support Technicians (1 Posts)
DUTY STATION: Dar Es Salaam
REPORTS TO: Information System Operations Manager
ROLE PURPOSE STATEMENT:
To configure, support, monitor and manage Precision Air’s Information Systems ensuring that the Systems are availability and optimized at all times.
KEY ACCOUNTABILITIES/RESPONSIBILITIES
• Maintain the technical documentation, software and licenses in the library.
• Ensure data backup's media are loaded and retrieved from application servers and desktops/Laptops.
• Maintain offsite backup storage safe.
• Monitor and file backup/restore logs and take necessary remedial action to ensure integrity.
• Manage and carry on antivirus activities in the entire network.
• Carry on security administration for both Software and IT-Related hardware in the company.
• Carry out IS support and administrative tasks as necessary to enable the IS Operations users carry out their duties effectively.
• Perform day-to-day maintenance and support of computer systems and networks.
• Provide technical assistance, support and advice to users.
• Run computer and IT Systems helpdesk.
• Support organization's LAN and VPN, Internet and Intranet systems.
• Maintain network hardware and software, analyze problems and monitor network performance.
• Any other duties as may be assigned by the Supervisor
MINIMUM QUALIFICATIONS:
• At least Bachelors’ Degree/Advanced Diploma in Information Technology.
• Professional qualifications Microsoft Certified Professional is desirable.
• Good knowledge of airline communications technology, IATA system processes and standards will be an advantage.
• At least 2 years working experience in ICT Support.
PERFORMANCE INDICATORS
• Level of availability of Systems links/services within set standards to support the business.
• Timely resolution of service faults within agreed SLAs.
• Easily accessible and understandable documentation of all Systems
• Proactive reporting of systems availability and performance
Core Competencies
• Self-starter and Proactive
• Analytical
• Diligent
• Working within deadlines
Application:
Interested applicants should submit their expression of interest including curriculum vitae and supporting statement to the address below. Only short-listed applicants will be contacted.
CLOSING DATE:
Applications should reach us on or by 20th June 2011.
The Director of Human Resources and Administration,
Precision Air Services Limited,
Mail Box 70770, Dar Es Salaam,
Tanzania.
E-mail: pwrecruit@precisionairtz.com
System Support Technicians - Precision Air
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