NAFASI ZA KAZI Wakala ya Serikali Mtandao - e-Government Agency

BACKGROUND
e-Government Agency (eGA) is a semi-autonomous institution established in 2012 under the
Executive Agencies Act, No.30 Cap. 245 of 1997. The mandate of e-Government Agency
includes coordination, oversight, provision, promotion of e-Government initiatives and
enforcement of e-Government standards and guidelines in the Public Service.

The major roles and functions of the Agency include:
i. To ensure coordination, management and compliance of e-Government
implementation and initiatives.
ii. To ensure within the Government, users have access to shared ICT infrastructure and
resources.
iii. To promote and provide e-Government advisory and technical support for
implementation of e- Government.
iv. To coordinate, manage, develop, disseminate, monitor and evaluate e-Government
standards and guidelines.
v. To ensure the Public has access to e-services.
To get the best from your career, you need the best opportunities. The Agency has exciting
opportunities for highly motivated, entrepreneurial-minded and result-driven individuals to
grow and make an impact in a place where the core values of integrity, innovation,
Customer centric, team-work and collaboration are highly respected. Such candidates
should have the ability to prioritize activities and exercise good judgment plus the ability to
make economic and efficient decisions. They should also be prepared to handle multiple
tasks and work in a constrained environment. Furthermore, prospective applicants should
have high personal integrity and be able to work independently with minimum supervision
and beyond normal working hours.

2.1 ICT OFFICER GRADE II – (Web Applications Developer) – 2 POSTS

2.1.1 JOB PURPOSE:
Responsible for design and developing of web-based applications, technical solutions to
solve business problems, which includes initial design, coding, deployment, testing and
maintenance of software application systems. The primary objective is to help businesses be
more efficient by developing technology solutions in a cost-effective way by determining the
software requirements of projects, and communicating them clearly to stakeholders.
2.1.2 DUTIES AND RESPONSIBILITIES
i. Full lifecycle software application development
ii. Designing, coding and debugging web and mobile based applications in various
software languages
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iii. Software analysis, code analysis, requirements analysis, software review,
identification of code metrics, system risk analysis, software reliability analysis
iv. Software modelling and simulation
v. Front end graphical user interface design
vi. Software testing and quality assurance
vii. Performance tuning, improvement, balancing, usability, automation.
viii. Support, maintain and document software functionality
ix. Integrate software with existing systems
x. Evaluate and identify new technologies for implementation
xi. Maintain standards compliance
xii. Working closely with analysts, designers and staff
xiii. Producing detailed technical specifications and writing the programming codes
xiv. Production Support system maintenance
xv. Independent handling of work products and managing his/her deliverables
xvi. Execute other assignments as you may be assigned from time to time by your
superiors
2.1.3 QUALIFICATION AND EXPERIENCE
 Bachelor’s Degree in Information Technology, Computer Science, Computer
Engineering or equivalent degree from a recognized institution.
2.1.4 TECHNICAL QUALIFICATIONS
i. Advanced knowledge in HTML5, CSS & CSS3, JavaScript, jQuery, Photoshop,
and Responsive Web Design will be added advantage.
ii. Sound knowledge in: Git, Grid System (Sussy Grid), Node JS, Gulp JS, SASS,
Twitter Bootstrap, and Bower will be added advantage.
iii. Working knowledge of various software languages (e.g. Java, JavaScript, PHP,
.NET, DHTML, HTML5, Python, CSS3, jQueryMobile, SAPUI5).
iv. Practical skills on Object Oriented Design and Analysis (OOA and OOD)
v. Possession of a relevant recognized ICT professional certification will be an added
advantage.
vi. Practical knowledge and skills relevant to the position will be added advantage
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2.1.5 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.

2.1.6 ICT OFFICER GRADE II– (Application Programmer) – 2 POSTS

2.1.7 JOB PURPOSE
Responsible for design and developing software applications based technical solutions to
solve business problems, which includes coding, software deployment, initial testing, and
maintenance of software application systems. The primary objective is to help businesses be
more efficient by developing technology solutions in a cost-effective way by determining the
software requirements of projects, and communicating them clearly to stakeholders.
2.1.8 DUTIES AND RESPONSIBILITIES
i. Full lifecycle software application development
ii. Designing, coding and debugging software applications in various software
languages
iii. Software analysis, code analysis, requirements analysis, software review,
identification of code metrics, system risk analysis, software reliability analysis
iv. Software modelling and simulation
v. Front end graphical user interface design/programming
vi. Software testing and quality assurance
vii. Performance tuning, improvement, balancing, usability, automation.
viii. Support, maintain and document software functionality
ix. Integrate software with existing systems
x. Evaluate and identify new technologies for implementation
xi. Maintain standards compliance
xii. Working closely with analysts, designers and staff
xiii. Producing detailed technical specifications and writing the programming codes
xiv. Production Support system maintenance
xv. Independent handling of work products and managing his/her deliverables
xvi. Execute other assignments as you may be assigned from time to time by your
superiors
2.1.9 QUALIFICATION AND EXPERIENCE
 Bachelor’s Degree in Information Technology, Computer Science, Computer
Engineering or equivalent degree from a recognized institution.
2.1.10 TECHNICAL QUALIFICATIONS
i. Working knowledge of various software languages [Java (mandatory), C/C++, .NET,
Python] will be added advantage
ii. Practical skills on Object Oriented Design and Analysis (OOA and OOD)
iii. Possession of a relevant recognized ICT professional certification will be an added
advantage.
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2.1.11 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.

2.1.12 ICT OFFICER GRADE II– (Mobile Application Developer) – 4 POSTS

2.1.13 JOB PURPOSE
Responsible for design and developing mobile-based software applications based on
technical solutions to solve business problems, which includes coding, software deployment,
initial testing, and maintenance of mobile software application systems. The primary objective
is to help businesses be more efficient by developing technology solutions in a cost-effective
way by determining the software requirements of projects, and communicating them clearly
to all stakeholders.
2.1.14 DUTIES AND RESPONSIBILITIES
i. Full lifecycle software application development
ii. Designing, coding and debugging software applications in various software
languages (Java (mandatory), C/C++, .NET, PHP)
iii. Software analysis, code analysis, requirements analysis, software review,
identification of code metrics, system risk analysis, software reliability analysis
iv. Software modelling and simulation
v. Front end graphical user interface design/programming
vi. Software testing and quality assurance
vii. Performance tuning, improvement, balancing, usability, automation.
viii. Support, maintain and document software functionality
ix. Integrate software with existing systems
x. Evaluate and identify new technologies for implementation
xi. Maintain standards compliance
xii. Working closely with analysts, designers and staff
xiii. Producing detailed technical specifications and writing the programming codes
xiv. Production Support system maintenance
xv. Independent handling of work products and managing his/her deliverables
xvi. Execute other assignments as you may be assigned from time to time by your
superiors
2.1.15 QUALIFICATION AND EXPERIENCE
 Bachelor’s Degree in Information Technology, Computer Science, Computer
Engineering or equivalent degree from a recognized institution.
2.1.16 TECHNICAL QUALIFICATIONS
i. Advanced knowledge in RESTful and SOAP APIs, Queue Management, SMS
Gateway, SMPP Knowledge, Data Visualization, Database Optimization, and
Smartphone App Development using iOS, Android, Phonegap, etc. will be added
advantage.
ii. Practical skills on Object Oriented Design and Analysis (OOA and OOD)
iii. Possession of a relevant recognized ICT professional certification will be an added
advantage.
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iv. Practical knowledge and skills relevant to the position will be added advantage
2.1.17 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.

2.1.18 ICT OFFICER GRADE II –Database Administrator – 3 POSTS

2.1.19 JOB PURPOSE
This individual provide operational database technical services to support the application
development, database production support and various requirements for distributed technical
support to ensure applications are running smoothly. The responsibility also involve effective
provisioning, installation, configuration, operation, upgrades and maintenance of server
systems hardware, software and infrastructure.
2.1.20 DUTIES AND RESPONSIBILITIES
i. Responsible for systems and database administration, server virtualization and
server infrastructure.
ii. Manages security access to assigned systems, databases, integrity controls, related
records, and documents
iii. Installation, upgrade, and maintenance of software applications and databases
iv. Maintenance, administration, monitoring, problem management, and production for
databases.
v. Daily maintenance, testing, backup, and recovery of systems and databases.
vi. Apply patches and upgrade of systems and databases.
vii. Install and build database structures
viii. Query and performance tuning of databases
ix. Provision, install, configure, operate, upgrade and maintain assigned server systems
hardware, software and infrastructure
x. Provide appropriate infrastructure technology solution to support eGA Operations.
xi. Maintains the strict confidentiality of all records and documents stored in the
assigned systems and infrastructure
xii. Confers with employees and the project team to provide technical advice and to
resolve problems
xiii. Contributes to the disaster recovery and business continuity planning process
regarding the assigned systems and infrastructure
xiv. Assist in management of hardware devices, licensing and all programs as assigned.
xv. Ensure high-availability of systems and services.
xvi. Execute other assignments as may be assigned from time to time by superiors.
2.1.21 QUALIFICATION AND EXPERIENCE
 Bachelor’s Degree in Information Technology, Computer Science, Computer
Engineering or equivalent degree from a recognized institution.
2.1.22 TECHNICAL QUALIFICATIONS
i. Working knowledge of MS Windows, Linux and Unix Server platforms.
ii. Working knowledge of databases (e.g. MS SQL, PostgreSQL, MySQL, Oracle, etc.)
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iii. Working knowledge in Clustering, Security/encryption, Fail over management and
automatic switch over
iv. System Backup types and administration (full, incremental, etc.)
v. Practical skills in configuring access to file services as Access Control, managing
NTFS file and folder permissions, managing permissions for shared resources,
determining effective permissions, configuring and managing distributed file system as
Distributed File System (DFS) Overview, configuring DFS Namespaces, configuring
DFS replication, deploy file sharing services, deploy an FTP server and a web server.
vi. Working knowledge in Clustering, Security/encryption, Fail over management and
automatic switch over
vii. Practical skills on Database schema creation and management
viii. Practical skills on Performance management and tuning.
ix. Knowledge of Storage management techniques
x. ERP and business knowledge will be an added advantage
xi. Possession of a relevant recognized ICT professional certification will be an added
advantage.
xii. Practical knowledge and skills relevant to the position will be added advantage
2.1.23 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.

2.1.24 ICT OFFICER GRADE II – (Network Engineers) – 2 POSTS

2.1.25 JOB PURPOSE
The primary responsibility of the Network Engineer is to maintain all network systems and
work closely on Network and Data center infrastructures to support critical network and public
shared systems.
2.1.26 DUTIES AND RESPONSIBILITIES
i. Provide technical support related to operation of Core Network platforms for Voice and
Data
ii. Monitor performance, capacity, and availability of the network on an ongoing basis
and recommend improvements in technologies and practices.
iii. Collaborate with other staff in the ongoing definition of network design, services and
procedures so as to ensure business continuity
iv. Participate in designing and installation of networks and related
accessories and equipment;
v. Maintain and repair of Network active and passive equipment;
vi. Troubleshoot all network related problems;
vii. Undertake day to day management of LAN, wireless systems, telephone systems
(PBAX), leased lines;
viii. Document and communicate network related problems, solutions and the
implementation process;
ix. Assign network resources and user accounts;
x. Perform maintenance activities, systems backups and restore and;
xi. Perform any other duty as may be assigned by his superior
2.1.27 QUALIFICATION AND EXPERIENCE
 Bachelor Degree in Computer Science/Information Technology/ Computer
Engineering or related discipline from recognized institution.
2.1.28 TECHNICAL QUALIFICATIONS
i. Working knowledge in the Telecom Operators or Internet Service Provider Core
Network environment
ii. Proficient in Service Provider technologies like IP/MPLS and related services (L2VPN,
L3 MPLSVPN, TE, QoS, etc),
iii. Proficiency in designing/deploying in LAN/WAN topologies using routing protocols like
OSPF/ISIS, EIGRP, BGP, IPv6, MPLS, Multicast, HA/Redundancy etc.
iv. Good understanding of last mile (both Fiber Optics and Microwave) technologies.
v. Knowledge of IOS/IOS XE/ IOS XR and Proficient on Network equipment such as
routers, switches, bridges, etc
vi. Practical skills in configuring and managing VLANs on routers and layer 2 switches
and remotely management using IP-based management protocols, such as Telnet
and Simple Network Management Protocol (SNMP), management IP Address and
Default Gateway
vii. Practical skills in configuring and managing wireless networks, configuring DNS,
DHCP, FTP, Gateways and NS Lookups
viii. Knowledge in Network Firewalls and Unified Threat Management Systems
configurations and management
ix. Fluent in Backup/Recovery procedures, Storage technologies and understanding port
numbers approach to application detection
x. Practical skills in using command lines; ping, tracert, ipconfig, Nslookup, Netstat and
familiar with tools as Putty, Subnet and IP Calculator, Speedtest
xi. Must have practical knowledge of TCP/UDP related protocols, network security
design, Linux operation systems and scripting with shell, python, VB, Bash or Perl
xii. Working knowledge of Antivirus/IPS/web proxy technologies.
xiii. Multi-vendor products network knowledge is an added advantage
xiv. Practical skills in managing Server Infrastructure roles as IPv4 and IPv6 Addressing,
Domain Name System Server Role, Configuring DNS Zones, DHCP Server Role.
xv. Practical skills in configuring and managing VoIP System architecture and
Technology.
xvi. Possession of recognized ICT professional certification such as Service Provider
Networks (CCNA, CCNSP, HCNA, HCNP, MCSA, MCSE), CISA, CISM, CISSP, CEH,
will be an added advantage.
2.1.29 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.

2.1.30 ICT OFFICER GRADE II – (Systems Administration) – 5 POSTS

2.1.31 JOB PURPOSE
The primary responsibility is effective provisioning, installation, configuration, operation,
upgrades and maintenance of server systems hardware, software and infrastructure. This
individual ensures that system hardware, server operating systems, software systems,
infrastructure and related procedures adhere to eGA’s values.
2.1.32 DUTIES AND RESPONSIBILITIES
i. Provision, install, configure, operate, upgrade and maintain assigned server systems
hardware, software and infrastructure on MS Windows, Linux and Unix Server
platforms.
ii. Provide appropriate infrastructure technology solution to support eGA Operations.
iii. Prepare systematic documentation for monitoring of eGA Data Centre Infrastructure
iv. Responsible for System Administration of server virtualization and server
infrastructure.
v. Manages security access to assigned systems, related records, and documents
vi. Work to maintain backup procedures and storage strategies
vii. Perform backups and disaster recovery operations related to Data Centre.
viii. Maintains the strict confidentiality of all records and documents stored in the
assigned systems and infrastructure
ix. Confers with employees and the project team to provide technical advice and to
resolve problems
x. Prepares reports for system users and management
xi. Creates and updates procedural and training documents for the assigned systems
xii. Manage all data centre assets and assure that the data centre inventory, systems
diagrams and related documentation, and system component maintenance contracts
are properly maintained.
xiii. Management of hardware devices, licensing and all programs on the Data centre.
xiv. Ensure high-availability of data centre products and services.
xv. Execute other assignments as you may be assigned from time to time by your
superiors.
2.1.33 QUALIFICATION AND EXPERIENCE
 Bachelor’s Degree in Information Technology, Computer Science, Computer
Engineering or equivalent degree from a recognized institution.
2.1.34 TECHNICAL QUALIFICATIONS
i. A working knowledge on System Design, System Performance Tuning, System
Debugging, System development and Documentation, System Testing and having
knowledge one of the following language SQL, Java script, C++, HTML/XML, Ruby,
Python and PHP, Oracle, Linux, .NET frameworks (such as C# (c-sharp), ASP and
VB)
ii. Knowledge in Managing physical and logical storage
iii. Knowledge in Security Fundamentals (in multiple vendor / open source environments),
Linux and Windows Security Administration , Replication and Mirroring- Virtual Private
Networks, Network Security
iv. Knowledge in designing a Windows Active Directory , Creating Users, Groups and
Shared Folders, Managing Active Directory, maintenance, troubleshooting, and
disaster recovery
v. Installation and Administration of Packages, Patches and Updates- fundamentals of
Patches, Packages and Updates installation and administration.
vi. RAID (Hardware Vs. Software) Configuration - understanding important features of
Software RAID (Threaded rebuild process, Kernel-based configuration, Portability of
arrays between Linux machines without reconstruction, Backgrounded array
reconstruction using idle system resources , Hot-swappable drive support, Automatic
CPU detection to take advantage of certain CPU optimizations )
vii. Basic configuration, Hostname, Timezone setup, Network and System Diagnostics,
command lines, file System Management and package management, Servers
management
viii. Load Balancing skills - to load balance, optimize, and secure different
applications such as HTTP and HTTPS
ix. Configuring and Securing Remote Access such Configuring a Virtual Private Network
Connection, Network Policies, Integrating Network Access Protection with VPNs,
x. System Backup types and administration (full, incremental, etc.)
xi. Practical skills in configuring access to file services as Access Control, managing
NTFS file and folder permissions, managing permissions for shared resources,
determining effective permissions, configuring and managing distributed file system as
Distributed File System (DFS) Overview, configuring DFS Namespaces, configuring
DFS replication, deploy file sharing services, deploy an FTP server and a web server.
xii. Working knowledge in Clustering, Security/encryption, Fail over management and
automatic switch over
xiii. Possession of recognized ICT professional certification such as CISA, CISM, CISSP,
CEH, CCNA will be an added advantage.
2.1.35 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.

2.1.36 ICT OFFICER GRADE II – (Business Analyst) - 2 POSTS

2.1.37 JOB PURPOSE

Responsible for requirements gathering and designing applications based technical solutions
to solve business problems, which includes defining, analysing and documenting software
and system requirements. The primary objective is to help Public Institutions implement
technology solutions in a cost-effective way by determining the requirements of software
projects, and communicating them clearly to stakeholders, facilitators and partners.
2.1.38 DUTIES AND RESPONSIBILITIES
i. Acting as a bridge between business group with need or problem and the Technology
teams offering a solution to a problem or need.
ii. Drives and participates in design, development and implementation of enterprise wide
applications.
iii. Work closely with developers and testers to ensure requirements and functional
designs are translated accurately into working technical designs.
iv. Manage projects including responsibility for a project and project budget.
v. Actively involving in development of new systems, business processes improvement,
strategy planning or potentially organizational change.
vi. Actively involving in product testing and evaluation as providing quality assurance and
control and communicating the deliverables state to the users.
2.1.39 QUALIFICATION AND EXPERIENCE
 Bachelor degree in Computer Science/Information Technology/ Computer Engineering
or related discipline from a recognized institution
2.1.40 TECHNICAL QUALIFICATIONS
i. Technical knowledge in determining end to end design requirements for projects
involving line of business, software/hardware developers and vendors.
ii. Strong skills in project planning, controlling and delivery management
iii. Capable of performing reviews and edits requirements, specifications, business
processes, feasibility studies, business cases and recommendations related to
proposed solution for Government ICT projects/requests
iv. Knowledgeable in Quality Assurance for developed ICT products/services
v. Understanding of systems engineering concepts & modelling techniques and
methods.
vi. Possession of an ICT related certifications (CISA, CRISC, CISM etc.) and/or
certification in Project Management will be an added advantage.
2.1.41 REMUNERATION
 An attractive remuneration package will be offered to successful candidates.
GENERAL CONDITIONS

i. All applicants must be Citizens of Tanzania of not more than 45 years of age;
ii. Applicants must attach an up-to-date Curriculum Vitae (CV) having reliable contacts; postal address/post code, e-mail and telephone numbers;
iii. Applicants should apply on the strength of the information given in this advertisement;
iv. Applicants must attach their certified copies of the following certificates;
 Postgraduate/Degree/Advanced Diploma/Diploma/Certificates;
 Postgraduate/Degree/Advanced Diploma/Diploma transcripts;
 Form IV and Form VI National Examination Certificates;
 Birth certificate
v. Applicants who will attach copies of the following certificates strictly not accepted;
 Form IV and form VI results slips
 Testimonials and all Partial transcripts
vi. Applicants employed in the Public Service should route their application letters through their respective employers;
vii. Applicants who have/were retired from the Public Service for whatever reason should not apply;
viii. Applicants should indicate three reputable referees with their reliable contacts;
ix. Certificates from foreign examination bodies for Ordinary or Advanced level education should be certified by The National Examination Council of Tanzania (NECTA) and National Council for Technical Education (NACTE);
x. Certificates from foreign Universities should be verified by The Tanzania Commission for Universities (TCU);
xi. Applicants with special needs/case (disability) are supposed/advised to indicate;
xii. A signed application letters should be written either in Swahili or English and Addressed to Secretary, Presidents Office, Public Service Recruitment Secretariat, 27 Bibi Titi Mohammed Road, P.O.Box 63100, Maktaba
Complex, 11102 Dar Es Salaam.
xiii. Deadline for application is 6 th August, 2017 and;
xiv. Only short listed candidates will be informed on a date for interview.
xv. Presentation of forged certificates and other information will necessitate to legal action;

NOTE: All applications must be sent through Recruitment Portal by using the following address; http://portal.ajira.go.tz/ and not otherwise

(This address can also be found at PSRS Website, Click
‘Recruitment Portal’)