Visitor Team Manager

The School of St Jude is a charity funded school that provides a FREE, high-quality education to over 1,600 primary and secondary children from the poorest communities in Arusha. St Jude’s has approximately over 1500 visitors a year.

We are seeking an enthusiastic volunteer to join our team as the Visitor Team Manager. The Visitor Team Manager will have to work closely with visitors and all departments, so we are looking for an energetic communicator who can effectively manage relationships and has exceptional organisational skills.

A minimum commitment of at least two years is required.

Key Responsibilities:

Manage, support and direct the visitor team in their roles
Liaise with the Australian Coordinator regarding, fundraising and merchandise sales
Joint working with Marketing Team regarding promotional materials and events
Monitoring staff performance and carrying out reviews
Manage and review finance procedures required within visitor team and accounts departments
Oversee the visitor experience for the school
Develop new ways of improving the visitor experience
Manage and develop the St Jude’s Tours and Fundraising events
Preparation of regular visitor team meetings, distribution of agendas and minutes
Attend and contribute to Business Strategy and Business Group meetings and action any relevant outcomes
Provide briefs and guidance to team members for new projects
Review and update pricing structures for tours and events
Create new opportunities for visitors to interact with students and staff
Assist and supply team members to support the Student Selection process (if required)
Provide monthly reports on visitors activities

Qualifications, Skills & Attributes:

Experience in tourism/ event management desirable
Experience in managing a small team
Experience working in an NGO
Experience in fundraising campaigns
Excellent communication and networking skills
Exceptional attention to detail
Demonstrated initiative and common sense

To be a successful St Jude's volunteer, you will:

Be flexible, open-minded, tolerant and appreciate the complexities of working in a rapidly growing charity in a developing country
Have a passion for our mission and a strong desire to make a positive difference performing a variety of tasks; from the mundane to the fun and interesting!
Work well independently and as part of a team of Tanzanian staff and international volunteers
Have good emotional and physical health and the energy and drive to take on new challenges

Living Allowance:

International volunteers receive a comfortable monthly living allowance, which is enough to live on but not enough to fund travel around Africa. For further information regarding volunteering at The School of St Jude please refer to General Information about working at St Jude's

If you are interested in joining our team send your application to hradmin@schoolofstjude.co.tz