Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction We wish to invite applications from suitably qualified candidates to fill in this challenging position.
POSITION: RESERVATION AND TICKETING SALES AGENT (1 POST)
REPORTS TO: SALES EXECUTIVE
DUTY STATION: ZANZIBARI
ROLE PURPOSE
To provide efficient and effective customer focused Passenger Ticket Sales & Reservation
KEY ACCOUNTABILITIES /RESPONSIBILITIES
•Make ticket reservations, confirmations, reconfirmations and seat selection for clients on PW flights in compliance with the carrier policies, procedures and customer expectations.
•To give fare quotes to all PW clients including group quotations and bookings.
•To ensure daily sales reports and sales dispatches are submitted in accordance to company procedures
•Give clients flight details and information
•Handle telephone & email enquiries as regards travel information.
•To protect and enhance revenue collection to meet carriers expectations
•To effectively communicate relevant aspects of customer service internally and externally to meet customer expectations
•Carries out all duties which may reasonably be requested and which are not includes in the job description
•Any other duties as may be assigned by your supervisor
KEY PERFORMANCE INDICATORS
•Meets the set passenger ticket sales targets
•100% accuracy in fare quotation and collection of monies.
•Telephone answered within 3 rings
•Response to emai ls within working
COMPETENCIES
•Integrity
•Team player
•Proactive/ result oriented
•Pleasant & presentable
•Communication / interpersonal skills
•Resilient
•Self motivated
•Customer Service in Airline environment
KNOWLEDGE, SKILLS, EXPERIENCE
•IATA/UFTAA Foundation/consultants diploma
•Certification in relevant computer application
•Experience in delivering service in demanding consumer environment
•Fluency in appropriate foreign languages an added advantage
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail: pwrecruit@precisionairtz.com
Deadline : 29th July 2013
POSITION: STORE ASSISTANT (1 POST)
REPORTS TO : FINANCIAL REPORTING MANAGER
DUTY STATION: DAR ES SALAAM.
ROLE PURPOSE STATEMENT:
Administration of catering warehouses including receiving, storing, issuing, dispatching and accounting for stock to ensure a safe, reliable, secure and lean supply chain for Precision Air Services.
KEY ACCOUNTABILITIES/RESPONSBILITIES
•Receiving and account for all stocks being delivered to the store
•Verify stock receipt storage, stock control and record keeping and to initiate enquiries into variances.
•Ensure issues of materials to user department is effected timely and accurately so as to support user satisfaction.
•Prepare authorization notes for obsolete goods to ensure accountability on disposal.
•To summarize all stock receipts/issues and post to stock cards and ledger.
•Process all transactions to the accounting software
•Ensure In-flight material returns are re-cycled to minimize wastage.
•Ensure that all catering for outstation demands are met.
•Produce relevant daily, weekly and monthly reports for review by supervisor.
•Perform related duties and responsibilities as assigned.
PERFORMANCE INDICATORS:
•Stock Accuracy
•Lean Supply Chain (inventory days)
•Customer Satisfaction –no complaints
•Budget Variances
•Timely and Accurate Reports
•Compliance with Standards, Safety and Quality measures
•Standard flights loading
COMPETENCIES:
•Good commercial awareness and knowledge of factors affecting the supply market
•Team Player
•Communication skills
•Results focus.
•Assertive and procedures compliant.
•Unquestionable Honesty / Integrity / Ethics
KNOWLEDGE, SKILLS, EXPERIENCE
•Certificate in Supplies Management or equivalent from recognized institution
•Warehouse Management experience
•Computer Proficiency
•Analytical skills
•2 Years experience
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail: pwrecruit@precisionairtz.com
Deadline: 25th July 2013
Human Resources & Administration Officer
RE: RESPONSIBILITIES
You will be reporting to Director of Human Resources and Administration Precision Air Services PLC. Please take note of your responsibilities.
ROLE PURPOSE OF THE STATEMENT
To provide support to the Senior Management Team and Line Managers to recruit, retain and develop quality staff so that the performance of the organization is conducive with patient care and to the agreed standards. To ensure that HR Rules and Regulationsincluding practices are in compliance with organizational policies and fulfill the requirements of existing employment legislation
KEY ACCOUNTABILITIES /RESPONSBILITIES
•Planning, Organizing, coordinating, directing and controlling work activities in the HR department.
•Responsible for initiating overall HR policies Processes and guidelines related to recruitment, placement, HR administration and logistics functions.
•Support user department in determining the manpower requirement and ensuring departments and sections have optimal and feasible number of staff to drive the business.
•Study disciplinary cases, provide recommendation and ensure the same are handled and concluded within shortest time frame as required by the Labour laws.
•Represent the company at Conciliation Board on both Mediation and Arbitration and where need; prepare appeal to the Industrial Court for appropriate action as stipulated by the existing Employment and Labour Relations Act; 2004
•Provide guidance to managers in handling disciplinary matters as well as grievances handling procedures.
•Responsible for interpretation and translation of general HR policies into actions, guidelines and programs
•To develop, plan and implement staff welfare programs in accordance with the company policies.
•In consultation with the HR Director, provide assistance on grievance handling to ensure that disciplinary issues in the respective business areas are resolved amicably and speedily to maintain industrial harmony
•Provide administrative assistance in the implementation of the performance management policies, procedures and process in the respective business areas
•Facilitate Orientation and Induction of new staff to ensure a clear understanding of the organization & ea
se of settling in.
•Performing day to day administrative and support duties
•Liaising with Company service providers such as hospitals and Insurance companies.
•Keep inventory record of all company offices, leased houses, furniture and fittings in liaison with Finance Department to ensure compatibility with stock verification records.
•Ensure all offices are clean and habitable to create conducive working environment for all staff.
•Will coordinate and supervise, in consultation with landlords, all kinds of repairs in Head Office as well as MD & CEO’s residence or as may be directed from time to time.
•Ensure that business objectives in HR department are achieved.
•Cost effectiveness in all activities and achievement of budgetary objectives
•Plus any other duty that might be assigned from time to time.
PERFORMANCE INDICATORS:
•Represent the company at different boards; industrial / labour courts
•Recruit competent and qualified employees into the company with outstanding performance.
•Well founded knowledge of the policies rules and regulations of the company
•Offering guidance to staff on all matters related to staff welfare and disciplinary issues.
•Have an aura of confidence, respect, discernment, prudence and being approachable.
•On Time Performance.
•Cost effective financial modeling for HR;
•Positive working relationships between employees and management
•Customer feedback
•Process Efficiency
•Timely Service delivery
•Quality of data and Information
QUALIFICATION, EXPERIENCE
•Bachelor in Human Resources Management or Business Administration, Post graduate degree can be an added advantage.
•Knowledge of HRMIS e.g. Oracle system
•Two years of Working experience in the reputable Organization in the same field.
•Strong communication, interpersonal skills and be a team player
•zational, planning & analytical Skills Excellent Organi High proKnowled rience in a busy HR environment
A commintiality
•Project Management skills
•ficiency in Ms Office packages
•ge of Labor laws, staff Rules and Company HR policies and procedures
•3 years expe
•tment to high standards of professionalism and confide
COMPETENCY:
• Good interpersonal skills
• High personal integrity,
• Ability to work with minimum supervision.
• Team player with high integrity
• Strategic and analytical thinking
• Result Oriented
• Excellent business focus and results oriented
For those interested candidates should send their CV and academic certificates in the below address before 24thJuly 2013
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail: pwrecruit@precisionairtz.com
Deadline : 24th July 2013
Precision Air Jobs July 2013
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