HR Officer

World Concern is a Christian global relief and development agency that extends opportunity and hope to people facing the most profound human challenges of extreme poverty.

We serve nearly 5 million people in 16 countries, focusing on food security, child protection, education, maternal and child health, microfinance, vocational training, clean water and sanitation and disaster response.

We are looking to recruit for a HR Officer to be based in our Regional Office in Nairobi.
Purpose: 
To develop and manage the human resource systems for World Concern Africa, in order to help support smooth organizational functioning and effective programs.

The position will make significant contribution to the Leadership.

This includes promoting Christian values and careful stewardship of human/material resources entrusted to the organization.

Suggestions and input in planning and long term strategy will be a part of the participation.

Responsibilities: 
Organize and lead personnel recruitment, documentation, orientation, processing, and review procedures.
Ensure organizational understanding and compliance with Kenyan tax and labor laws
Establish and develop World Concern human resources standard operating procedures
Facilitate team building and personnel development through goal setting, trainings, conflict resolution etc.
Assist with the development, communication and implementation of staff policies and procedures, including the employee manual, employee contracts, Job descriptions and other related documents.
Provide advice and support to managers and staff on human resources related matters such as rights, responsibilities, code of conduct and difficulties associated with the work.
Provide counsel to the management team on salary and related benefits
Management of staff leaves, breaks and other movements
Oversee the HR department and supervise any staff herein and upkeep of the HR database and employee files in the Nairobi office.

Recruitment and Compensation:
Working with Country directors to coordinate recruitment of qualified personnel in keeping with Kenyan laws and World Concern guidelines
Direct advertising for vacant positions in a timely manner for all countries/ programs supported from Nairobi including Chad.
Lead interviewing processes for all countries/ programs supported from the Nairobi office including Kenya, Somalia, Sudan and Chad.
Research through networking on salary and benefits surveys to ensure salary competitive edge in the hiring market, in keeping with World Concern budget limitations
Monitor and supervise staff payroll each month to ensure accuracy

Organizational Compliance and HR Procedures:
Provide guidance to World Concern on Kenyan tax and labor laws, and ensure organizational compliance.
Develop existing written World Concern Africa hiring guidelines and draft the Human Resources Standard Operating Procedures for World Concern.

Orientation and Documentation:
Coordinate orientation for each local new hire, including an orientation to the organization mission, program and structure, procedures, personnel policies, job tasks and related tax and labor laws
Ensure that clear job descriptions and contracts exist for all positions, and included responsibilities, delegated authority and measurable results expected.
Lead periodical review of the local staff personnel manual to ensure compliance with developing Kenyan labor laws.
Ensure that each new hire is enrolled to the Medical cover, NHIF, GPA and is provided with an employment card.
Working with the Finance department to ensure each new hire is enrolled in NSSF contribution program and enters the tax system by getting a PIN number

Performance Reviews and Problem Solving:
Develop a schedule for end of probation and annual evaluations work with supervisors to help maintain the schedule and provide necessary tools for documentation.
Develop and review end of probation and annual evaluation tools/templates to be used by World Concern Supervisors.
Ensure end of probation confirmation letters are provided to each staff member
Provide advisory support to the leadership in relation to handling of employee grievances and disciplinary matters.
Travel to the field, as needed to train and meet with personnel to address HR issues.
Ensure proper tracking of resignation, disciplinary action and/or termination letters
Ensure that exit interviews are conducted and documented for all departing staff.
Provide guidance in and ensure quality Performance Management Systems in the organization
Provide HR training to managers and supervisors
Develop HR Strategy plan to support overall organization development and monitor and review HR related audit recommendations
Oversee implementation of staff benefits, safety programs, employee relations and compensation with respective Country Directors.

Personnel Development & Team-Building:
As a part of HR Standard Operating Procedures document, develop a written procedure of World Concern regarding staff development goals.
At the end of the probation period, working with supervisors, ensure that each WC staff member complete personal development goals detailing goals for personal and professional growth
Assessing training need among staff and initiate/facilitate training events, as appropriate.

HR Administration
Prepare monthly payroll for staff deployed in Kenya, Somalia and Sudan.
In liaison with the Finance department, monitor and ensure prompt monthly returns on NSSF,NHIF PAYE and HELB loan repayments
Check and maintain personnel files for all staff, ensuring all documentation is complete
Collect and maintain information on commercial, private and inter agency training schedules and institutions (Course schedules, curricula and cost)
Respond to routine/records human resource queries from staff
Manage the Pension fund records, membership and monitor updates from RBA

Required Education, Skills & Experience:
Relevant University degree
Higher diploma in Human Resource Management
Over 5 years experience in Human Resource field in NGO circles
Working knowledge of Kenyan tax and labor laws
Ability to organize work, manage multiple responsibilities and work as a part of a team
Good written/oral communication skills coupled with excellent interpersonal communication skills
Highly motivated self-starter who demonstrates the ability to initiate and prioritize work activities
Demonstrates servant leadership, compassion, integrity and the ability to address and resolve conflict
Confidentiality is a major requirement for this position.
Experience in counseling and/or personnel care
Experience working in a conflict setting

Working Conditions:
Position will include travel to the field and at times may require long hours in a demanding environment

Interested candidates should submit their applications and CV toworldconcernhr@wcdro.org  

or online via the World Concern website onwww.worldconcern.org/employment  not later than 24th July, 2013.

Do not attach your certificates at this point.

Only shortlisted candidates will be contacted.