Director of Operations, Kigali ,Rwanda

Overview:

Founded in 2002, by President William J. Clinton, the Clinton Health Access Initiative (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, Malaria and other illnesses. Based on the premise that business oriented strategy can facilitate solutions to global health challenges, CHAI acts as a catalyst to mobilize new resources and optimize the impact of these resources to save lives, via improved organization of commodity markets and more effective local management. By working in association with governments and other NGO partners, CHAI is focused on large scale impact and, to date, CHAI has secured lower pricing agreements for treatment options in more than 70 countries, including Rwanda. In addition, CHAI's teams are working side-by-side with over 30 governments to tackle many of the largest barriers to effective treatment and care.

The CHAI Rwanda program has grown in recent years to meet the evolving needs of the Rwanda health sector and the priorities of the Rwanda Ministry of Health. At present, the country operation houses four programs, each with unique logistical and administrative demands. To ensure that as these programs continue to function at optimal levels, the CHAI Rwanda office is seeking a highly motivated, flexible individual to manage all operational support and logistics. Based in Kigali, the Director of Operations will work with the Country Director, Program Managers, and CHAI staff to ensure the overall success of CHAI in Rwanda. The Director of Operations will help coordinate and support CHAI's team on the ground to achieve the program's objectives, and forge stronger relations with the Ministry of Health, other government agencies and partners.

Responsibilities:

General:

• Direct the overall Operations function, including managing and collaborating with staff with a 'hands-on' management style
• Demonstrate the ability to build strong strategic and long-term relationships both with internal and external stakeholders. Collaborate closely with staff in Rwanda and CHAI's global staff to ensure effective results.
• Ensure willing and continuous compliance with all CHAI policies, procedures
• Display excellent judgment, planning, decision-making and time management skills in a fast-paced and dynamic environment
• Coordinate activities, resources and projects, as well as performance management, in a high-pressure environment
• Utilize knowledge of business and management principles and demonstrate strong analytical and commercial skills on a day-to-day basis

Financial Management:

• Ensure deliverables are aligned with agreed budgets, timelines and procedures
• Provide direction to all program staff to ensure they are adhering to and achieving the specified budgets
• Risk management: Minimize risk to the business through establishing effective operational governance and controls
• Budgeting and Reporting: Monitor financial and tangible resources to ensure implementation and maintenance of appropriate financial systems are in compliance with local and global reporting requirements

Human Resource Management:

• Manage staff members in all support departments
• Support with Senior Program Managers and Country Director to identify human resources needs and assist in recruitment to ensure appropriate staffing and administration;
• Support CHAI management in their HR practices and facilitating conflict resolution where applicable
• Ensure full compliance with the labor laws of Rwanda

General Administrative & Operational Responsibilities:

• Address staff safety and security matters
• Maintain fixed assets register
• Orient new staff and facilitate the new staff training program
• Ensure all operational equipment is effectively maintained and provide a optimum level of logistical support

Qualifications:

• Minimum of 7 years operations experience
• 3 years experience at a senior managerial level, specifically people management of large teams
• Experience in developing and implementing departmental and organizational policies and procedures
• Significant experience in annual planning, budgeting, reporting and risk management
• Knowledge of Generally Accepted Accounting Practices (GAAP) and International Financial Reporting Standards (IFRS)
• Excellent leadership skills that demonstrate the ability to lead a dynamic, skilled and diverse operations team to deliver customer excellence
• Proven experience in demonstrating resilience, tenacity and maintaining high levels of drive and initiative in a pressurized environment
• Consistent and effective communication (verbal and written), presentation and inter-personal skills Superior business acumen, analytical skills and the ability to interpret various internal and external factors/risks that may impact execution
• This individual must embody a strong set of personal values motivates them to serve others, and adopt CHAI's mission to save lives as the primary guide for all decisions

https://careers-chai.icims.com/jobs/3779/job