Tracking Code 213653-025 Job Description
ICANN has an exciting new opportunity for a Communications Director in our new gTLD department. The communications director manages and coordinates company communications related to the New Generic Top-Level Domains program, for both internal and external audiences. Performs writing and editing-related duties, plus oversight functions, in producing technical and non-technical marketing communications about new gTLDs, which could include videos, web content, brochures, webinars, presentations, interviews, social media content, response to press and speaking requests worldwide, and more. Carries out responsibilities (including, but not limited to): researching, authoring, editing, and publishing technical marketing communications; overseeing production of various types of marketing collateral which require external vendors. Creates RFPs and supervises bidding process. Leads and directs the work of others. Serves as a spokesperson for the program. A wide degree of creativity and latitude is expected. This position will also perform certain duties as part of the broader ICANN communications team.
Additionally, As a member of the communications team, the Director, New gTLD Communications will be responsible for developing and executing the company`s public relations strategy by writing and strategizing content for a wide range of pubic relations materials, including; press releases, strategic plans, measurement reports, opinion editorials, authored articles, analytical papers and case studies, company profiles and other external and internal communications pieces.
Key Responsibilities:
- Liaise with all of ICANN and the external world as the point person for receiving and coordinating requests for new gTLD communications.
- Develop and lead strategy to drive new gTLD awareness globally
- Act as counselor to the gTLD management team in conjunction with the VP, Global Communications
- Lead public relations efforts for new gTLDs and support executive spokespeople
- Strategize (in conjunction with colleagues) what materials need to be produced in order to explain and raise awareness of new gTLDs
- Lead the charge for producing needed new gTLD communications, blending in-house and out-sourced resources as appropriate.
- Track effectiveness of communications in order to invest resources ever more wisely and efficiently
- Ensure relevance of all materials by tracking changes to the new gTLDs program and updating accordingly.
Essential Job Functions:
- Mastery of understanding the new gTLDs program, and its domain name industry context
- Strategic counsel to internal stakeholders
- Understanding of the different communications channels, media and the ability to manage a campaign across multiple disciplines and geographies
- Public relations and social media activity
- Producer of all types of content (web, video, audio, print, press; in multiple languages)
ICANN is an unusual global organization. It is based on a multi-stakeholder concept that brings interested voices around the world into the bottom-up policy-making process for the Internets domain name system. You can find more about us at
- http://www.icann.org.
There is no typical ICANN employee.
- Our staff has a wide range of backgrounds and working styles, with many working remotely, and we have offices in Europe and the United States. We are expanding and changing rapidly with plans to open offices in Singapore and Istanbul before our fiscal year end. Most ICANN employees own their own projects, work closely with executive management and enjoy a rich benefits plan. Come work with the people who are shaping the future of the Internet!
- Project management
- Written communications
- Ability to assess and hire potential creative vendors, and to hire/oversee/judge creative output
- Strong interpersonal skills
- Strong written and verbal communications
- Proven ability to communicate complex and often controversial information, concepts, policies and positions, both verbally and in writing, to internal and external audiences
- Strong communication skills
- Strong writing skills
- Strong project management skills and ability to multi-task
- Strong office computer skills, emphasizing MS Office, required.
- Ability to work with highly diverse workforce and international cultures
- A contagious passion for ICANNs mission and a voracious appetite to learn.
- Minimum 8 years of successful related experience, in public relations, marketing communications and/or the domain name industry
- Understanding of the Domain Name System, IP addressing, and the registrant/registrar/registry domain industry model a plus
- Track record of contributing substantively in creative and brainstorming sessions
- Proven spokesperson and presentation skills
- College degree in communications, business communications, or a related subject required; or equivalent business experience
- Knowledge of media production, communication and dissemination techniques
- Experience and familiarity using social media tools such as blogs, Twitter, Facebook, and web video
ICANN is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, sexual orientation,
- age or other protected characteristics and complies with all applicable laws and regulations.
Salary commensurate with experience and qualifications. ICANN offers a competitive benefits package, including a retirement savings plan and also employer-paid medical, dental, vision, disability and life insurance.
All resumes should accompany a well written cover letter (first impressions are everything). Tell us why you are the best person for the job. Only those with comparable skills will be contacted. No phone calls or email please.
About ICANN: ICANNs mission is to ensure a stable, secure and unified global Internet. To reach another person on the Internet you have to type an address into your computer a name or a number. That address has to be unique so computers know where to find each other. ICANN coordinates these unique identifiers across the world. Without that coordination we wouldnt have one global Internet. ICANN was formed in 1998. It is a not-for-profit public-benefit corporation with participants from all over the world dedicated to keeping the Internet secure, stable and interoperable. It promotes competition and develops policy on the Internets unique identifiers. ICANN doesnt control content on the Internet. It cannot stop spam and it doesnt deal with access to the Internet. But through its coordination role of the Internets naming system, it does have an important impact on the expansion and evolution of the Internet. For more information please visit:
Communications Director, Los Angeles, California, United States
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