Art in Tanzania (AIT) is a self-sustainable Non Government Organisation (NGO) registered in Tanzania, Zanzibar, Ethiopia and Finland. Established in Dar es Salaam in 2001, Art in Tanzania currently has volunteer and internship centres in Dar es Salaam, Moshi, the Maasai tribal lands, Karatu, and Zanzibar. Over the course of a year, AIT receives over 1,000 volunteers and interns, with approximately 100 volunteers/interns in country at one time. The volunteer’s community work focuses on assisting in Educational, Cultural and Medical projects including Nursery, Primary and Secondary Education assistance, Orphan care, Women’s Groups, HIV awareness, Adult English Classes, Music production, Arts & Handicrafts and Magazine publishing.
Art in Tanzania’s Mission:
Advancement of community development through volunteer and intern projects in the fields of education, HIV/AIDS awareness, construction, sports programs and orphan care and the development of media (Mzuka Records and Fiesta Magazine) to promote social awareness.
To learn more about our foundation please visit our website: www.artintanzania.org
Position:
The Tourism/Booking Coordinator and Team Leader Moshi oversees and manages volunteers, interns and local staff in Moshi. She/he will focus on the management of our volunteer/intern database system as well as creating partnerships with Travel Agencies on the Northern Circuit to bring in more tourists. This person will be responsible for volunteer/tourist inquiries and making sure all booking information has been put into the CRM database correctly. Working closely with our Tourism/Booking Coordinator in Dar.
The job:
Tourism:
- Familiarize and learn about present Art in Tanzania safaris (including N'gorongoro Crater, Lake Manyara, Serengeti, Ruaha) & tour programs (Waterfall hiking, Zanzibar, Mbudya Island, Dar Market trip) currently running
- Manage logistics and bookings for safari & tour programs
- Focus on Tourism and how to bring in more tourist business
- Organize safaris & day trips for volunteers/interns in Moshi and Karatu
- Oversee tour budgets for Moshi and Karatu
- Organize and schedule Drivers for our Safaris and Day Trips
- Provide safari and trip orientation and/or be a guide when needed
- Collect feedback forms and make adjustments and suggestions to improve our current trips
- Complete write-ups for our Northern Circuit trips and safaris
Booking:
- Responsible for booking volunteer/intern/tourist programs, safaris, tours, trips into the database system
- Reply to all email inquiries regarding volunteering/tourism in Moshi and Karatu
- Familiarize him/herself with the organization structure and function to easily respond to emails
Team Leading
- Updating CRM with booking, volunteering and safari information
- Supervising and guiding intern and volunteer programs
- Check and confirm flight information prior to arrival
- Allocating accommodation and facilitating volunteer briefing on arrival
- Other administrative tasks
Our ideal candidate:
- Experience working with volunteers in an international setting
- Background in Tourism
- Approachable for volunteers, resilient and mature, with the ability to work alone and in a team under basic living conditions
- Comfortable writing e-mails in English to volunteers and tourists
- Computer skills: Excel, Word, PowerPoint, DropBox
- Exceptional organizational skills with keen attention to detail and deadlines
- Strong interpersonal, written and oral communication skills
- Takes initiative and has a “can do” attitude
- Time management skills
- Skilled in executing required responsibilities with minimal supervision
- Fluency in English, Knowledge of Swahili helpful
Start: May 2012 – Minimum 1 year
Note: Flights and Travel Insurance are self-funded. Art in Tanzania will refund the required Tourist Visa and the Class C work permit. Accommodation and food are provided. You will receive a monthly stipend of 450,000 TSH to cover living expenses while in Tanzania.
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