Bank Teller Job Opportunity at Standard Chartered Bank Tanzania

Description

Be accountable for providing prompt and efficient counter service to customers

Key Roles and Responsibilities

Process Daily Counter Transactions for Deposits and Withdrawals to Savings and Current Accounts (Involving Cash, Cheques, and Inter-Account Transfers), Currency Exchange and Other Wealth Management Products.

Issuance Of Drafts ; Cashier's Orders,

Handle And Resolve Customer Inquiries/Complaints In Professional Manner

Balancing Of Individual Cash

Posting Of Internally Raised Back Office Entries

Handle Foreign Exchange Transactions

Management Of ATM Cash (Nominated Teller)

Maintain Minimum Standard Of Cleanness of the Auto Lobby And ensure Automated Machines Are Functioning And In Order (ATM Teller)

Vault Custodian at Agencies (When Assigned To Work At The Agencies)

Encash Cheques And Other Related Instruments As Per Stipulates Limits And Bank Procedures

Sorting And Clearing Of Soiled Notes

Sort Cash For ATMs (Nominated Teller)

Transfer Of Cash Between Teller And Treasury

Report To Branch operation manager All Suspected Cases Likely to involve Fraud, Forgeries Or Money Laundering

Perform any other duties as assigned by supervisor

Ensure Not to Encash Withdrawals/ Accept Cash Deposits being done by any Staff Member On Behalf of Customers.

Report All Suspicious Transactions And Incidents Of Money Laundering In Line With Group Policy And Standards, Local And Regulatory Requirements.

Ensure Implementation And Monitor Compliance In Relation To Money Laundering Prevention As Specified By Group Policy And Standards And Local Regulations.

Ensure Compliance With Controls And Procedures on Customer Due Diligence introduced to Address Money Laundering Prevention and Compliance Risk Ensure You Adhere to health and safety policies and procedures to ensure that you work in a safe environment and you do not put the safety of staff and customers at risk.

Qualifications and Skills

Thorough knowledge of bank products and procedures

Customer focused

Good communication skills

Ability to adapt and work flexibly as part of the team

Bachelor's Degree or Equivalent

Two years relevant banking experience

Application Instructions