Credit Officer , Tanzania Postal Bank (TPB)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highly organized Credit
Officer (1 position) to join the Retail Business Banking team. The work station is Ifakara.

Reporting Line: Assistant Branch Manager (BM) or Branch Finance Officer (BFO)
Locations: Ifakara
Work Schedule: As per TPB Staff regulations
Division: Wastaafu Loans
Salary: Commensurate to the Job Advertised
Position Objective
1. This position is to engage, manage and work directly to improve the activities of the branch
credit operations.
2. To evaluate, provide analysis, conclusion and recommendations to determine credit lines and
communicate this information to customers and other team members of the branch.
3. Engaged in conducting credit investigations/visitations and collecting delinquent accounts and
answerable all branch credit related issues to the branch manager and senior management.
KEY RESPONSIBILITIES
 Assist Assistant Branch Manager in creation of credit risk management environment of an
acceptable quality, in terms of established credit guidelines.

 Administer branch credit application and ensure that direct reports are producing high quality of
credit application files
 Maintain branch low portfolio Non-performance rates ensuring post disbursement follow up is
being done and customer actively operate their accounts accordingly.
 Assist Assistant Branch Manager in cite visitations and Branch Credit Meetings and make sure
that respective reports are produced timely for decision making.
 Customer acquisition by actively soliciting potential clients
 Managing the branch loan portfolio by ensuring close follow ups of their respective customers.
 Directly work with customers to deepen existing relationships through the analyses of needs
and provision of products and services.
Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as
amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial
services to our customers and creates value for our stakeholders through
innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision
of affordable, accessible and convenient financial services”. As part of effective
organizational development and management of its human capital in an effective
way, TPB commits itself towards attaining, retaining and developing the highly
capable and qualified workforce for TPB betterment and the Nation at large.
 Analyses and reviews quality of potential and existing business to ensure maximum
profitability.
 Maintain accurate and up-to-date records of all actual and attempted customer interactions.
 Conduct customer meetings that have defined call objectives, desired outcomes and a
well-constructed plan.
 After consideration of individual case merits, recommend credits applications for approval to
the branch manager and other relevant authorities.
 Manages credit quality standards through effective management of risk according to the
Credit manuals and policy.
 Scrutinize loan applications, to review feasibility reports and prepare appraisal reports and
accompanying memorandum for action of by relevant loan sanctioning authority.
 Verify loan application forms, crosschecking the requirements and advise customers
accordingly.
 Maintain borrower’s files and ensure that all pre-disbursement conditions are fulfilled.
 Ensure that loan installments from customers are posted into relevant accounts.
 Follow-ups on non-performing loans/customers that are not paying their loan as per the
agreement.
 Ensure that weekly, monthly, quarterly, annual and any other reports on loan portfolio are
accurate, complete, and prepared on schedule.
 Prepare all branch returns and ensure they are in accordance with the credit policy and
lending manual.
 Verify postings of loan administration fees for customers whose loans have been disbursed.
 Ensure proper filling of customer credit documents and correspondents.
 Improving the quality of customer’s data by ensuring all customers data is captured as per
KYC set rules and regulations.
 Analyse delinquent accounts and prepare report on highest risk accounts including
recommendations for resolution.
 Monitor violations of credit policies, provide analysis, conclusion and recommendations,
present findings to the Branch Manager and suggest actions/penalties to be taken when
appropriate
 Develop processes and procedures for evaluating customer financials and setting and
changing credit lines/limits, as well as credit holds; implement liens as necessary to major
delinquent account as approved
 Attend to the generated legal documents used in the credit function for onwards preparation of
disbursements
 Perform any other duties as may be assigned by Assistant Branch Manager from time to time
CONTRIBUTES TO
 Customer retention as a result of high customer service standards
 Business growth as evidenced by attaining budget figures on revenue
 Minimization of Operational Costs thereby improving overall Branch profitability
 Enhanced and robust control at the branch
EXPERIENCE AND KNOWLEDGE REQUIRED
Education and experience:
Bachelor degree in Banking, Accounting, Finance, Economics, Marketing, Business
Administration, or related field and plus 1 year related experience in the related field.
The position will attract a competitive salary package, which include benefits.

Applicants are invited
to submit their resume (indicating the position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz. Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during the interview for authentic check and other administrative measures and should not
in any way be attached during application.
Avoid scams: NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to make a
payment for any reason, please call +255 22 2110621-2 to report the scam. You also don’t need to
know one in TPB to be employed. TPB is merit based institution and to achieve this vision, it always
go for the best.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the
following: a security clearance; a competency assessment; physical capability assessment and
reference checking.
Please forward your applications before 25th November, 2015