TIGO Head of Revenue Assurance

Role Purpose You are responsible to assure all revenue streams,  minimize leakages and fraud, ensure quality of products and mitigate margin and cash risks Key Responsibilities • Cover Revenue and Billing processes end to end to minimize leakages/fraud and to ensure adequate controls are embedded in the process to cover risks.  Partner with Commercial, Technical Finance etc to ensure the highest level of assurance. • Ongoing monitoring of Usage Generation, Processing , Rating & Billing of rated and free/packaged products for all revenue streams including but not limited to voice, data, MFS & Cable • Ensure the Quality of products through product assurance of new and ongoing products • Ongoing Automation of revenue assurance and Billing controls and alarms • Monitor Bypass traffic and put in place measures to Control and reduce grey/bypass traffic and loss of revenues due to bypass • Monitor compliance with internal controls on revenue cash and margin related processes • Analyze Risks on revenue, cash and margins and implement measures to mitigate identified risks and to ensure highest levels of leakage avoidance in line with industry best practices • Implement measures to detect and prevent revenue and margin related fraud • Participate in active sharing of knowledge within the operation and sharing of revenue assurance knowledge with peers in other operations • Validate accuracy of data used for reporting Position Requirements • Technical/IT-Computer science/Finance Degree • Over 5 years’ experience  out of which 3 years in the telecommunications industry • Preferably at least 2 years previous revenue assurance, audit or risk management experience • Good Knowledge of the Telecommunications Industry and the Network • Knowledge of Database and Query Tools Submit a CV/resume