Tracking Code Also available in Singapore Job Description
The Internet Corporation for Assigned Names and Numbers (ICANN) has an immediate job opening for a Technical Leader, Registry Services. The position is based in Washington D.C., or Singapore. Other locations may be considered for the ideal candidate. This is a senior position and a great opportunity with a role that blends technical acumen with project management working in close concert with stakeholder relations and with hands-on process definition and implementation activities.
The role will support a range of projects and activities in the gTLD Services area. It involves strong technical contributions in a number of cross-organizational projects such as delegating and operating new gTLD services, contract negotiations and compliance, operations, legal, policy definitions and implementation and internationalized domain names (IDNs), with a strong focus on ICANNs multi-stakeholder collaboration model. This is an exciting opportunity to join a highly professional and dedicated team and to be involved at the forefront of the new gTLD deployments. This is a full time position reporting to vice president, DNS Industry Engagement and Services.
- Define and oversee the technical elements of the development of services from specification, planning, delivery and execution, and maintenance.
- Interface with other technical, operational, legal, policy, security and cross-functional teams to refine existing services.
- Contribute in the management of the life cycle of services provided by the gTLD Registry Services department.
- Create and provide regular metrics to manage, measure, and report progress to key stakeholders, management, and staff.
- Achieve functional consistency and accuracy through documented functional processes and procedures.
- Be an exceptional team player and comfortable in working in a highly diverse, multi-cultural environment.
ICANN is an unusual global organization. It is based on a multi-stakeholder concept that brings interested voices around the world into the bottom-up policy-making process for the Internets domain name system. You can find more about us at
- http://www.icann.org.
There is no typical ICANN employee.
- Our staff has a wide range of backgrounds and working styles, with many working remotely, and we have offices in Europe, Australia and the United States. We are expanding and changing rapidly.
- Be comfortable working in a fast paced, multi-cultural team environment.
- Ability to adapt to new technologies, organizational and procedural changes and to work independently with minimal supervision on complex, non-routine issues.
- Strong oral and written communication skills in English with additional languages a plus.
- Broad and in-depth understanding of technical issues involving the Internet and DNS operations.
- Detail-oriented and organized with the ability to multi-task.
- Active listening skills in daily interactions with internal and external stakeholders around the globe.
- Ability to travel as necessary
- BS degree or equivalent, MS or MBA preferred. Advanced degree in engineering or systems is highly desirable.
- 5+ years working in product/service management in the domain name industry with a heavy emphasize on the technical aspects of DNS operations.
ICANN is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, sexual orientation,
- age or other protected characteristics and complies with all applicable laws and regulations.
ICANN is a nonprofit public benefit corporation responsible for the global coordination of the Internet's system of unique identifiers. These include domain names as well as the addresses used in a variety of Internet protocols. Computers use these identifiers to reach each other over the Internet. Careful management of these resources is vital to the Internet's operation, so ICANN's global stakeholders (Registrars, Registries, Internet user groups, etc.) meet regularly to develop policies that ensure the Internet's ongoing security and stability.
Salary commensurate with experience and qualifications. ICANN offers a competitive benefits package, including a retirement savings plan and also employer-paid medical, dental, vision, disability and life insurance.
All resumes should accompany a well written cover letter (first impressions are everything). Tell us why you are the best person for the job. Only those with comparable skills will be contacted. No phone calls or email please.
Technical Product Manager, Registry Services, Washington
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