Recovery officer - Standard Chartered Bank - Tanzania
-To manage and control all matters relating to delinquent accounts in the x – 149DPDlinquency bucket for (Unsecured Personal Instalment Loans) UPIL by constantly reviewing collection procedures and ensuring early recovery actions are taken to maximise prospects of full recovery and executes the collection strategy under direction of a Collections Manager.
-To manage and control all matters relating to Recovery accounts in UPIL and SME (Unsecured Personal Instalment Loans) by constantly reviewing collection procedures and ensuring early recovery actions are taken to maximise prospects of full recovery and executes the collection strategy under direction of a Collections Manager.
-The role also has responsibility for tele-verification of customer prior to extension of Credit.
Key Roles & Responsibilities
-Manages the day -to-day collections of UPIL to ensure losses are minimised and recoveries maximised by the effective implementation of collections strategy under direction of a collections Manager.
-Contributes towards the reviews of processes within collections of UPIL to identify risk and opportunities to streamline operations, improve service and minimise losses.
-Contributes towards highlighting and analyses of credit failures to identify ways of improving the credit approval process for UPIL accounts.
-Contributes towards maintenance and analyses MIS statistical information relating to performance of the accounts and escalates trends for input to Product Development Process.
-Legal, regulatory, economic and compliance including the following;
-Ensure compliance with the Group’s standard and regulatory requirements pertaining to money laundering and CDD,
-Participate in and/or support the Bank’s effort to combat money laundering;
-Exercise due care and diligence on matters related to Money laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.
Qualifications & Skills
-Graduate with 2 year experience in Credit preferably Debt recovery
-Credit skills
-Good negotiation and communication skills.
-Understands market trends and can interpret impact on the CB portfolio
-Full knowledge of Consumer Bank Products and those of the competitors
-Good Computer skills with knowledge of the Credit MIS
-Strong analytical skills and attention to detail
-Basic Project management skills
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
-To manage and control all matters relating to Recovery accounts in UPIL and SME (Unsecured Personal Instalment Loans) by constantly reviewing collection procedures and ensuring early recovery actions are taken to maximise prospects of full recovery and executes the collection strategy under direction of a Collections Manager.
-The role also has responsibility for tele-verification of customer prior to extension of Credit.
Key Roles & Responsibilities
-Manages the day -to-day collections of UPIL to ensure losses are minimised and recoveries maximised by the effective implementation of collections strategy under direction of a collections Manager.
-Contributes towards the reviews of processes within collections of UPIL to identify risk and opportunities to streamline operations, improve service and minimise losses.
-Contributes towards highlighting and analyses of credit failures to identify ways of improving the credit approval process for UPIL accounts.
-Contributes towards maintenance and analyses MIS statistical information relating to performance of the accounts and escalates trends for input to Product Development Process.
-Legal, regulatory, economic and compliance including the following;
-Ensure compliance with the Group’s standard and regulatory requirements pertaining to money laundering and CDD,
-Participate in and/or support the Bank’s effort to combat money laundering;
-Exercise due care and diligence on matters related to Money laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.
Qualifications & Skills
-Graduate with 2 year experience in Credit preferably Debt recovery
-Credit skills
-Good negotiation and communication skills.
-Understands market trends and can interpret impact on the CB portfolio
-Full knowledge of Consumer Bank Products and those of the competitors
-Good Computer skills with knowledge of the Credit MIS
-Strong analytical skills and attention to detail
-Basic Project management skills
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years.With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
Recovery officer - Standard Chartered Bank - Tanzania
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2:25:00 AM
Rating: 5